Error Code Chapter3. Cash Dispenser
© 2009
Nautilus Hyosung Inc.
All Rights Reserved. 3-9
Error Code
Description
Trouble shooting
40011
CS2 dark detection during
initializing or dispense reserved
operation (Reject box
mounting/dismounting).
1. Initialize after mounting the reject
box.
2. Check if the CS2 sensor cable is
disconnected
3. Exchange a sensor after abnormal
operating CS2 Sensor
40000
Received a command that the
CDU does not have from the
upper unit.
1. Check the CDU received
command
2. Check the CDU firmware version
and refer to specifications.
400CC
(CS1AB, CS15AB, CS31AB,
CS41AB) dark detection during
dispense reserved operation.
1. Remove the remaining notes at a
sensor in front of the Cassette(1st
~ 4th Cassette)
2. Realign notes in the cassette
3. Check abnormal clutch
4. Check abrasion of the cassette
box pick unit
400BD
Cassette number setting error
1. Check number of Cassette
2. Cassette, set the retry(Less than
4)
400BC
The communication data length
does not match
1. Check received command
2. Check communication cable
3. Check CDU Firmware Version
4009F
3rd cassette miss feed during
dispense operation
1. Check notes in 3rd Cassette
2. Check JAM in 3rd Cassette and
reload
4009D
3rd cassette not available
during dispense reserved
operation
1. Check the 3rd cassette mounting
2. Sensor(CS33) Operation Check
4009A
Time out(Note Jam)
1. Remove Jammed notes on CDU
return path
2. Remove dust in CS31AB, CS4AB,
CS13 Sensor
3. install after rearranging notes in
cassette
4008F
Hole discovered during dispense
reserved operation
1. Remove Jammed notes on CDU
return path
2. Rearrange notes in Cassette
40082
The remaining notes at the
sensor in front of the 2nd CST
after dispense
operation(CS21AB)
1. Remove the remaining notes at a
sensor in front of the Cassette
2. Realign notes in the cassette
3. Check abnormal clutch
4. Check abrasion of the cassette
box pick unit