Error Code Chapter3. Cash Dispenser
© 2009
Nautilus Hyosung Inc.
All Rights Reserved. 3-17
Error Code
Description
Trouble shooting
40014
CS4A Dark detection during
initializing or dispense reserved
operation.
1. Remove the remaining notes and
foreign objects at the position of
the CS4A sensor
2. Check if the CS4A sensor cable is
disconnected
3. Exchange a sensor after abnormal
operating the CS4A Sensor
40011
CS2 dark detection during
initializing or dispense reserved
operation (Reject box
mounting/dismounting).
1. Initialize after mounting the reject
box.
2. Check if the CS2 sensor cable is
disconnected
3. Exchange a sensor after abnormal
operating CS2 Sensor
40000
Received a command that the
CDU does not have from the
upper unit.
1. Check the CDU received
command
2. Check the CDU firmware version
and refer to specifications.
974FF
The remained note is detected
when
the notes start to be dispensed
1. Check the remained notes in
Stacker
2. Check a dust in stacker.
3. Check the sensor Cable.
974AA
Failed to download firmware.
Check the firmware file
9749F
Cassette 3 misfeed(Cassette
status is OK)
1. Check the notes in cassette #3
9747C
Cassette 4 misfeed(Cassette
status is OK)
1. Check the notes in cassette #4
9747B
CS41A,B Dark detection
1. Check the remained notes for
sensor
- CS41A,B
2. Check for sensor pollution
- CS41A,B
3. Clean sensor and replace if
necessary.
9746B
CS31A,B Dark detection
1. Check the remained notes for
sensor
- CS31A,B
2. Check for sensor pollution
- CS31A,B
3. Clean sensor and replace if
necessary.
9745B
Cassette 2 misfeed(Cassette
status is OK)
1. Check the notes in cassette #2
97449
Error to dispense 0 sheets to be
required
1. Check received command
2. Check communication cable
3. Check Cash unit Information