Chapter3. Cash Dispenser Error Code
3-20
© 2009
Nautilus Hyosung Inc.
All Rights Reserved.
Error Code
Description
Trouble shooting
4DN01
Abnormal response from
firmware
1. Do Reset at operator function.
2. Reboot ATM
4DN00
Abnormal communication
(device is offline, communication
cable is disconnected)
1. Do Reset at operator function.
2. Check the communication cable
3. Reboot ATM
400FF
In case of remaining cash in
transport
1. Check the remained notes in
Transport.
2. Check a dust in Transport.
3. Check the sensor Cable.
974FF
The remained note is detected
when
the notes start to be dispensed
1. Check the remained notes in
Stacker
2. Check a dust in stacker.
3. Check the sensor Cable.
974AA
Failed to download firmware.
Check the firmware file
9749F
Cassette 3 misfeed(Cassette
status is OK)
1. Check the notes in cassette #3
9747C
Cassette 4 misfeed(Cassette
status is OK)
1. Check the notes in cassette #4
9747B
CS41A,B Dark detection
1. Check the remained notes for
sensor
- CS41A,B
2. Check for sensor pollution
- CS41A,B
3. Clean sensor and replace if
necessary.
9746B
CS31A,B Dark detection
1. Check the remained notes for
sensor
- CS31A,B
2. Check for sensor pollution
- CS31A,B
3. Clean sensor and replace if
necessary.
9745B
Cassette 2 misfeed(Cassette
status is OK)
1. Check the notes in cassette #2
97449
Error to dispense 0 sheets to be
required
1. Check received command
2. Check communication cable
3. Check Cash unit Information
97447
Cassette 1 misfeed(Cassette
status is OK)
1. Check the notes in cassette #1