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The mass interconnect receiver has a contact switch that closes when an ITA mates to the receiver. You can use the contact switch to control a
valve to stop the flow of air when removing a fixture from the mass interconnect.
The mating connection on the ITA is a VPC Pneumatic Contact 610132106, 610132110, 610132111, or 610132112 in the VPC Mini Power
Module 510108115.
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Contacting NI for Support
You can request support from NI if the available online resources do not meet your needs. Provide as much information as possible in your
support request so NI service representatives fully understand the issue you are experiencing. NI can work with you to gather all the necessary
information but preparing it ahead of time can reduce the amount of time it takes to process the support request.
Note
NI cannot ensure support for any items added to the system's original shipping configuration, such as from a second-tier
integrator, because they were not provided by NI. Please contact the responsible party first if you suspect the issue involves any of
these items.
System Information
Before submitting any type of support or service request, collect the following information about your system from the system sticker.
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Serial number
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Part number
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Model name
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Configuration name
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System tag
Related Information
Submitting a Request for Calibration Services
To submit a request for calibration, complete the following steps.
1.
Collect your system information.
2.
Collect the applicable component model name and serial number.
3.
Contact your assigned NI Hardware Services Project Manager or the support channel defined in your service agreement to discuss service
options.
Submitting a Request for RMA or Repair Services
To submit a request for return materials authorization (RMA) or repair, complete the following steps.
1.
Collect your system information.
2.
Collect the applicable component part number and serial number.
3.
Contact your assigned NI Hardware Services Project Manager or the support channel defined in your service agreement to discuss service
options.
Submitting a Request for Technical Support
To submit a request for general technical support, complete the following steps.
1.
Collect your system information.
2.
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Submit or Manage a Service Request
.
3.
Use the Service Request Manager to request technical support.
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ECUTS-16000/16001 User Manual