N-Tron ESERV-M12T, User Manual

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Warranty ESERV-M12T Modbus Gateway
65 ESERV-M12T (Rev. 1210)
N-TRON LIMITED WARRANTY
N-TRON, Corp. warrants to the end user that this hardware product will be free from defects in workmanship and
materials, under normal use and service, for the applicable warranty period from the date of purchase from N-
TRON or its authorized reseller. If a product does not operate as warranted during the applicable warranty period,
N-TRON shall, at its option and expense, repair the defective product or part, deliver to customer an equivalent
product or part to replace the defective item, or refund to customer the purchase price paid for the defective
product. All products that are replaced will become the property of N-TRON. Replacement products may be new or
reconditioned. Any replaced or repaired product or part has a ninety (90) day warranty or the remainder of the
initial warranty period, whichever is longer. N-TRON shall not be responsible for any custom software or firmware,
configuration information, or memory data of customer contained in, stored on, or integrated with any products
returned to N-TRON pursuant to any warranty.
OBTAINING WARRANTY SERVICE: Customer must contact N-TRON within the applicable warranty period to obtain
warranty service authorization. Dated proof of purchase from N-TRON or its authorized reseller may be required. Products
returned to N-TRON must be pre-authorized by N-TRON with a Return Material Authorization (RMA) number marked on
the outside of the package, and sent prepaid and packaged appropriately for safe shipment. Responsibility for loss or damage
does not transfer to N-TRON until the returned item is received by N-TRON. The repaired or replaced item will be shipped
to the customer, at N-TRON’s expense, not later than thirty (30) days after N-TRON receives the product. N-TRON shall
not be responsible for any software, firmware, information, or memory data of customer contained in, stored on, or
integrated with any products returned to N-TRON for repair, whether under warranty or not.
ADVANCE REPLACEMENT OPTION: Upon registration, this product qualifies for advance replacement. A replacement
product will be shipped within three (3) days after verification by N-TRON that the product is considered defective. The
shipment of advance replacement products is subject to local legal requirements and may not be available in all locations.
When an advance replacement is provided and customer fails to return the original product to N-TRON within fifteen (15)
days after shipment of the replacement, N-TRON will charge customer for the replacement product, at list price.
WARRANTIES EXCLUSIVE: IF AN N-TRON PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE,
CUSTOMER'S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR
REFUND OF THE PURCHASE PRICE PAID, AT N-TRON'S OPTION. TO THE FULL EXTENT ALLOWED BY LAW,
THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER
WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF
LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF
MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY,
CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY
DISCLAIMED. N-TRON NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT
ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS
PRODUCTS. N-TRON SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION
DISCLOSE THAT THE ALLEGED DEFECT OR MALFUNCTION IN THE PRODUCT DOES NOT EXIST OR WAS
CAUSED BY CUSTOMER'S OR ANY THIRD PERSON'S MISUSE, NEGLECT, IMPROPER INSTALLATION OR
TESTING, UNAUTHORIZED ATTEMPTS TO OPEN, REPAIR OR MODIFY THE PRODUCT, OR ANY OTHER
CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, POWER CUTS
OR OUTAGES, OTHER HAZARDS, OR ACTS OF GOD.
LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW, N-TRON ALSO EXCLUDES FOR
ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING
NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY