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Fault Appearance

Fault Cause

Solutions

Door is up moving only.       
Do not work in down moving 
and the Digital display

Photo cell function has been effective 
but without connecting any photo cell 
device.

Automatic closing function is turned on

1. Turn off the photo cell function if 
there is no any photo cell device 
connected. ( Refer the instruction 
manual)
2. Check if the photo cell is connected 
correctly, or if there is any obstruction 
between the photo cell. 

The power board is broken

Replace the power board

Set the automatic closing time, or turn 
off the automatic closing function.
 ( Refer the instruction manual)

Digital display   

Stored remote code is full

Delete all stored codes  
(Refer the instruction manual)

Standby, Digital display    

Door in door function effects

Check the door in door switch

Digital display 
 

The Garage door system needs 
maintenance

The garage door and motor need total 
maintenance

The opener is working while the door 
is not moving

Motor shaft sleeve worn

Replace the motor shaft sleeve

The battery do not supply power

1. Flat battery 
2. The battery wire is plugged inversely
3. The battery wire is broken

1. Charge the battery
2. Open the cover, check “+” “-” of the 
battery 
3. Replace the battery wire

The door is fully open, automatically 
close after some time
LED lights flash 4 times

When the door stops, the caution light 
is always on

1. The LED wire is not plugged
2. The LED is broken
3. The circuit board is broken

1. Check the LED wire
2. Replace the LED
3. Replace the circuit board

LED lights do not work

In operation with automatic protect 
function when obstruction is detected
The door is not installed correctly
There is some block on its moving

1.Check the block position of the door 
and re-set the limit traveling
2. Increased force number for 
automatic reverse

Door automatically stops while 
opening

1. Flat battery
2. Antenna is loosed or not well 
extended
3. Interference around nearby

1. Replace new battery 
2. Extended the antenna on the 
opener
3. Get rid of interference

The remote control cannot be used or 
the operation distance is short

In operation with automatic reverse 
function
The door is not installed correctly
There is some block on its moving

1. Check the block position of the 
door and re-set the limit traveling
2. Increased force number for 
automatic reverse

Door is automatically reversed to the 
upper limit before the door closed 
completely 

New remote control is not compatible 
with opener

Choose our remote control only

Cannot code in the new remotes

External devices is not compatible with 
the opener

Remove all the external devices. If the 
abnormal issues still exist, replace the 
circuit board

Other abnormal issues

Summary of Contents for Force+ 1000N

Page 1: ...e read the manual carefully before installation and use The installation of your new door opener must be carried out by a technically qualified or licensed person Attempting to install or repair the d...

Page 2: ...lation Steel Track Installation Sectional Steel Track Assembly Battery Backup Assembly optional Display Menu Instructions Plus II Display Menu Instructions Terminal Introduction and Application Manual...

Page 3: ...ons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance b...

Page 4: ...on once to increase or decrease quantity The code memory quantity is set on 5pcs N N 1 9 The quantity is the multiple of 5 7 Maintenance alarm b appears on the display and led light flashes 10 times q...

Page 5: ...s Gear motor will self lock with its disengagement systems 17 Manual release Don t worry about the power failure the manual release system is a solution for operation the door at any time 18 Transmitt...

Page 6: ...ust be installed near where the opener is begin installed 5 There should be a minimum gap of 30mm between the bottom of the chain drive rail and the top of the garage door at its closest point refer t...

Page 7: ...e split pin supplied STEP 3 Fig 3 Fig 4 Lift and support the opener head with a ladder so it is positioned centrally and level Fix the opener and track on ceiling by Iron bracket A B WARNING Do not al...

Page 8: ...hread pull the screw rod along with inner chain to the end rail position Fig 8 3 As Fig 9 release the nut spring 4 Tight the nut to the right position as shown in Fig 10 cut the plastic tape cut the p...

Page 9: ...lied STEP 2 Fig 12 Join the battery to opener find the Fig 12 Option 2 Side Fixed STEP 1 Fig 13 Assemble the battery battery bracket like the photo fix by screws supplied STEP 2 Fig 14 Join the batter...

Page 10: ...number 1 E c Press SET button to confirm the feature you need to set then it enters to the interface for detail setting of the appointed feature d In the detail setting interface display 0 A with flas...

Page 11: ...door will close When the door is opening or closing it will stop if you press any key 5 Long press SET button Enter function setting interface 6 Long press CODE button Press and hold CODE button until...

Page 12: ...the display e Next press and hold the DOWN button until the door reaches the desired close position you will see u without dot on the display NOTE For fine adjustments toggle UP DOWN buttons f Now pr...

Page 13: ...ly and display ll NOTE The force is set on 3 as standard in factory 3 TRAVEL SPEED SETTING CAUTION If you changed the speed again it will cancel the previous travel limit The speed adjustment function...

Page 14: ...flash dot appears on the display c Press UP DOWN button once to set the auto close time 0 9 d Press UP button to increase the time or DOWN button to decrease the time The close time is 15second N N 0...

Page 15: ...on 1 as standard in factory 2 The door will only automatic close while in its opening process but can t automatic close after it is stopped while in its closing process 13D 6 LED OFF DELAY TIME SETTIN...

Page 16: ...on the display c Press UP DOWN button once to set the reversal height while closing 0 9 d Press UP button to increase or DOWN button to decrease Figure 0 means the door will rebound to the open limit...

Page 17: ...n to decrease Figure 0 means close the partial open function Figure 1 9 means set the partial open position of the whole travel One tenth to Nine tenth of the whole travel etc d Press SET button to co...

Page 18: ...ess SET button to confirm the set and it will back to standby status automatically and display ll NOTE 1 The buttons recognition is set on 1 as standard in factory 2 After you changed the buttons un r...

Page 19: ...he ground e Press SET button to confirm the set and it will back to standby status automatically and display ll NOTE The reversal height is set on 1 as standard in factory C PASS DOOR SWITCH TYPE SETT...

Page 20: ...ss the UP button until d appears on the display to enter this function setting then release the button b Press the SET button again The unit is now in the photo cell ON OFF adjustment mode And then yo...

Page 21: ...every time In order to make you notice that your garage door need to do maintenance And at the same time you will see a figure t appears on the display Figure 2 means the maintenance alarm count cycl...

Page 22: ...stop in the any position by remote Figure 1 means the community function is opened the door can t stop in the any position by remote during opening But the door can stop in the any position by remote...

Page 23: ...rresponding interfaces for this function and provide 24v 35v flash light voltage Connect the flash light with DC 24v 28v current 100mA When use AC 220V power flash lights please match an adapter and w...

Page 24: ...GARAGE DOOR OPENER Flash Light PE GND O S C NO Flash Photo beam for pulse Pass door safety device ASS Terminal connection PB Figure 17 Figure 18 SD Transforming AC220V IN Flash Light AC220V Device GN...

Page 25: ...cessary Make sure that the safety devices are working effectively photo beams etc 2 Light bulb replacing Notice Make sure the power supply has been cut off before replacing the light bulb And ensure t...

Page 26: ...Soft stop photo cell option caution light option IP20 IP20 IP20 Codestorage capacity Input voltage Max pullforce Max door weight balanced Max door height Drive mechanism Opening Closingspeed L E D Li...

Page 27: ...ubber mat M6 step bolt Steel botoom base Self tapping Screw 3 16 Fuse holder Power cord sleeve Power cord U hanging bracket M6 nut Sprocket assy Chain Belt wheel Self tapping screw 3 5 14 Trolley Assy...

Page 28: ...m Insufficient voltage Re set the limit traveling Check the power supply The Garage door system is in poor condition and needs maintenance The garage door and motor need total maintenance Opener is no...

Page 29: ...open automatically close after some time LED lights flash 4 times When the door stops the caution light is always on 1 The LED wire is not plugged 2 The LED is broken 3 The circuit board is broken 1...

Page 30: ...COVER Repairs performed by persons who are not properly trained and qualified Changes made to the construction and operation of the operator Damage caused by improper use Damage caused by lack of mai...

Page 31: ......

Page 32: ...www portasarcuense com Parque Empresarial de Padreiro Lote 13 4970 500 Arcos de Valdevez Portugal 351 258 931 334 5 portasarcuense mail telepac pt...

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