Motorola RD5000, Integrator Manual

Page: 213 / 228

Maintenance & Troubleshooting 9 - 3
RFID reader turns itself
off. RFID reader is
inactive. The RFID reader turns off after a period of inactivity. If the RFID
reader is running on battery power, this period can be set to 30
sec., 1, 2, 3, 4, 5 or 6 minutes. If the RFID reader is running on
external power, this period can be set to 1, 2, 3, 5, 10, 15 and 30
minutes.
For WinCE 5.0 devices, Check the power settings by tapping
Start
>
Settings
>
Control Panel
>
Power
icon >
Power Off
tab.
Change the setting if a longer delay is required before the
automatic shutoff feature activates.
Battery is depleted. Replace the battery.
Battery is not inserted
properly. Insert the battery properly (see Installing and Removing the
Battery on page 1-5 ).
Error LED is on,
the RFID reader
memory is full.
Too many files stored
on the RFID reader. Delete unused memos and records. Save these records on the
host computer.
Too many
applications installed
on the RFID reader. If additional applications have been installed on the RFID reader,
remove them to recover memory.
For Windows Mobile 5.0 devices, tap
Start
>
Settings
>
System
tab >
Remove Programs
icon.
For WinCE 5.0 devices, tap
Start
>
Settings
>
Control Panel
>
Remove Programs
icon.
Select the unused program and tap Remove.
The RFID reader does
not read a tag. Read application is
not loaded. Verify that the unit is loaded with a read application. See the
System Administrator.
Unreadable tag. Ensure the tag is not defective.
Distance between the
reader and the tag is
incorrect. Ensure RFID reader is within proper read range.
RFID reader is not
programmed for the
tag type. Ensure the RFID reader is programmed to accept the tag type
being read.
Battery is low. If the reader stops reading check the battery level. When the
battery is low, the reader shuts off.
Note: If the reader is still not reading, contact the distributor or
Motorola.
Table 9-1
Troubleshooting the RFID reader (Continued)
Problem Cause Solution