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CONNECTION ERROR
(
using GPRS
)
MelcoREMOTE cannot establish
an internet connection
Ensure SIM card is GPRS
enabled (contact SIM provider for
confirmation)
Check correct SIM network is
selected via Configuration screen.
Error could be due to inadequate
GPRS signal, see possible
solutions for the NO SIGNAL error
message.
CONNECTION ERROR
(
using Ethernet
)
MelcoREMOTE cannot establish
an internet connection
Check IP address settings are
correct
Check LAN firewall allows
outbound connections on TCP
port 1000
ETHERNET ERROR
(
using Ethernet
)
MelcoREMOTE cannot connect to
Ethernet network
Check Ethernet cable is fitted
correctly
DHCP ERROR
(
using Ethernet
)
MelcoREMOTE cannot obtain IP
address information from the
DHCP server
Check Ethernet cable is fitted
correctly. Contact your LAN
network administrator for
assistance
SERVER ERROR
MelcoREMOTE cannot connect to
server
If problem persists for more than
15 minutes contact the technical
support team for assistance, see
the
Technical Support
section
13.2. Configurable
inputs
Problem
Possible cause(s)
Possible solution(s)
Input value not as expected
Input type not setup correctly
Set input type correctly
Incorrect wiring
Check wiring is correct, see the
Connecting I/O
chapter.
Summary of Contents for MelcoREMOTE
Page 2: ...Page 2 of 52 ...
Page 7: ...Page 7 of 52 Fig 2 Overview I 2 ...
Page 46: ...Page 46 of 52 RS 485 Expansion Devices Address Description ...
Page 47: ...Page 47 of 52 Centralised Controllers Modbus TCP Devices IP Address Description ...
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Page 51: ...Page 51 of 52 ...
