Mitsubishi Electric MelcoREMOTE Installation And Operation Manual Download Page 41 | Manualshive

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Page 41 of 52

13.6. Other

problems

Problem

Possible Cause(s)

Possible Solution(s)

MelcoREMOTE does not save

data logs when power is lost

Backup coin cell battery flat or not

present

Fit replacement battery (CR2032

3V Lithium)

MelcoREMOTE loses control

functionality when power is lost

for more than 30 seconds.

13.7. Technical

support

CONTACT MITSUBISHI TECHNICAL HELPDESK

TELEPHONE: 0870 3000 300

EMAIL:

[email protected]

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Summary of Contents for MelcoREMOTE

Page 1: ...REMOTE MelcoREMOTE2G FOR INSTALLERS INSTALLATION AND OPERATION MANUAL Version 1 0 0 For safe and correct use please read this installation manual thoroughly before installing the MelcoREMOTE MITSUBISHI ELECTRIC UK ...

Page 2: ...Page 2 of 52 ...

Page 3: ...eding directives and standards has been made and is available on request If this equipment does cause interference with radio communications services which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by one or more of the following measures Reorient the receiving antenna Relocate the Procon MelcoREMOTE with respect to the receiver Mov...

Page 4: ...mendment Register Version Latest Firmware Version Date Author Notes V1 0 0 5 29 21 07 15 GD First release Any additional notes since printing will be appended to the rear of this document on separate sheets of paper ...

Page 5: ...ing Modbus Devices 22 10 1 Modbus RTU devices 22 10 2 Modbus TCP devices 23 10 3 Modbus Slave mode 23 10 4 I O Module Mode 23 11 Server Connection 24 11 1 GPRS 24 11 1 1 Fitting Replacing a SIM Card 24 11 2 Ethernet 26 11 3 Modbus I O Module 26 12 Configuration and Commissioning 27 12 1 Buttons 27 12 2 Initial power on 27 12 3 Screen navigation 27 12 4 Status screen 28 12 5 Password protection 30 ...

Page 6: ... 52 1 Fig 1 Included Items MelcoREMOTE unit Mounting flanges Ferrite Core for GPRS antenna GPRS Antenna Installation Instructions Power Supply Ferrite Core for Ethernet cable Only for GPRS version MelcoREMOTE2G ...

Page 7: ...Page 7 of 52 Fig 2 Overview I 2 ...

Page 8: ...5 Switch ON the power supply and check the MelcoREMOTE produces a double beep and within 1 minute successfully connects and synchronises with the server After the synchronisation is complete the screen will show the message Online or Connected to server both of these indicate a successful connection has been made Please refer to the Configuration and Commissioning section for more information on t...

Page 9: ... device is shorted or operated forcibly or parts other than those specified by Mitsubishi Electric are used fire or explosion may result To dispose of this product consult your dealer Caution Ground the unit Do not connect the ground wire to gas or water pipes lightning rods or telephone ground lines Improper grounding may result in electric shock Install the power cable so that tension is not app...

Page 10: ...ects to the Internet and communicates with a central server uploading stored data logs and downloading configuration data Procon MelcoREMOTE connects to the server using Ethernet Procon MelcoREMOTE2G connects to the internet using the built in GPRS modem with SIM card Throughout this installation manual unless otherwise specified both Procon MelcoREMOTE and Procon MelcoREMOTE2G are referred to as ...

Page 11: ... and power supply should be mounted on DIN rail in a panel of suitable size leaving enough space around the unit for cable conduit and additional equipment 4 1 Power supply dimensions 4 2 MelcoREMOTE dimensions 42mm 210mm 87mm 93mm 76mm 56mm ...

Page 12: ...steam or oil vapour Avoid locations where combustible gas may leak settle or be generated Avoid installation near machines emitting high frequency waves Avoid places where acidic solutions are frequently handled Avoid places where sulphur based or other sprays are frequently used Avoid areas of high humidity Install inside the building Install near the connected indoor units if applicable ...

Page 13: ...upplied with the MelcoREMOTE must be installed onto the antenna cable with 2 loops Image below and be located at the boundary of the panel the MelcoREMOTE is installed within The antenna should be located on a metal surface as the antenna has a magnetic base The most suitable location for the antenna can be discovered by checking the antenna signal strength via the display on the MelcoREMOTE unit ...

Page 14: ...s required then in order to maintain the appropriate EMC classification for the intended environment a cable ferrite Wurth 74271221S must be Installed onto the CAT 5 6 cable with 1 loop Image below and be located as close as possible to the MelcoREMOTE Ethernet socket ...

Page 15: ...th Engineering Standards for Electrical Installation and supplied installation manuals Dedicated circuits should also be used If the power circuit lacks capacity or has an installation failure it may cause a risk of electric shock or fire Caution Do not use anything other than the correct capacity breaker and fuse Using fuse wire or copper wire with too large capacity may cause a risk of malfuncti...

Page 16: ... Using shielded cables ensures that you maintain the appropriate EMC classification for the intended environment All shields must be tied to an appropriate Earth point within the installation panel 8 1 Connecting Inputs For all input types Belden 8760 type cable is recommended 8 1 1 0 10V Inputs The maximum cable length for 0 10V inputs is 250m This represents a deviation of 1 ...

Page 17: ...Page 17 of 52 8 1 2 Resistance 10K Thermistor Inputs The maximum cable length for resistance type inputs is 250m This represents a deviation of 1 at 25ºC for 10K thermistors ...

Page 18: ...Page 18 of 52 8 1 3 Digital Inputs The maximum cable length for digital inputs is 1000m This represents a cable loss of 0 1V 8 1 4 4 20mA Inputs ...

Page 19: ...e negative terminal on the sensor to the required positive configurable input terminal on MelcoREMOTE e g IN01 The maximum cable length for 4 20mA inputs is 1000m This represents a cable loss of 5V at 25mA 8 2 Connecting Outputs For connecting contactors nominal 100mA coil to digital outputs the maximum cable length is 50 metres 16 0 2 tri rated cable This represents a cable loss of 1V 80mA typica...

Page 20: ...urn Air Temperature can be monitored 9 1 Connection using crossover cable If a single centralised controller is to be connected to the MelcoREMOTE then a direct connection between the two can be made using a crossover cable 9 2 Connection through a switch hub As an alternative to using a direct connection with crossover cable the connection through an Ethernet hub or switch can be used instead Thi...

Page 21: ... WebMonitor GB 50 GB50 Basic AG 150 AG150 Basic AE 200 EW 50 no PIN required The applicable centralised controller PIN code must be entered to enable communication with MelcoREMOTE 9 3 2 AE 200 EW 50 The AE 200 and EW 50 controller has a setting called Old Model Compatibility Mode which needs to be set to ON for correct operation with MelcoREMOTE This setting can be accessed through the Initial Se...

Page 22: ...e maximum length of the bus is 1000m and up to 32 devices can be connected together on the bus The following image shows two MelcoBEMS MINI Modbus devices connected in a daisy chain formation to a MelcoREMOTE Every Modbus device has two connections named A and B although some devices use different naming conventions such as D and D All A connections should be wired together in the chain as should ...

Page 23: ...port the Modbus TCP communication protocol A crossover Ethernet cable can be used to form a direct connection between MelcoREMOTE and a single Modbus TCP device If multiple devices are to be connected then a network must be created using one or more Ethernet switches hubs along with straight through Ethernet cable This is the same as how Centralised Controllers connect to MelcoREMOTE 10 3 Modbus S...

Page 24: ...active GPRS enabled SIM card needs to be fitted inside the MelcoREMOTE unit to provide a server connection via GPRS In addition the supplied GPRS antenna must be fitted and screwed firmly into the unit 11 1 1 Fitting Replacing a SIM Card Under certain circumstances it may be necessary to fit or change the SIM card in the MelcoREMOTE unit To do this follow the following procedure 1 Ensure the power...

Page 25: ...etting after the new SIM is fitted See the Configuration and Commissioning chapter for more information on how to do this 6 If not already fitted fit the GPRS antenna This should be located upright on a metal surface as it has a magnetic base The SIM card should be inserted such that the side with the metal contacts on are face down i e not visible when fitted The SIM card fitted must be GPRS enab...

Page 26: ... are correct before plugging in the Ethernet cable for the first time see the Configuration and Commissioning section 11 3 Modbus I O Module MelcoREMOTE can be set to be a standalone Modbus I O module which does not require a server connection MelcoREMOTE then acts as a Modbus RTU Slave and or Modbus TCP Slave device to allow the current I O values to be accessed To enable I O Module mode the Conn...

Page 27: ...ht will illuminate After a few seconds the MelcoREMOTE firmware version will be briefly shown before the Status Screen MelcoREMOTE will immediately attempt to connect and synchronise with the server via GPRS or Ethernet 12 3 Screen navigation The three navigation buttons located below the LCD are used mainly for navigation between screens The text on the bottom line of the LCD indicates the functi...

Page 28: ...nnection information When using GPRS the current GSM signal strength will be shown in addition to server connection information when using Ethernet the IP address of the MelcoREMOTE will be shown when set to be an I O module the Modbus RTU Slave ID and Baud Rate will be shown Status screen when using GPRS ...

Page 29: ...dule When set to GPRS or Ethernet the text in the centre of the screen describes the current connection state This text will change whilst the MelcoREMOTE establishes a server connection The sequence of events MelcoREMOTE would typically take to synchronise with the server using GPRS are ...

Page 30: ...he Configuration screen The Status screen can always be returned to from either the I O Status or Configuration screens by pressing Back 12 5 Password protection The I O Status and Configuration screens can be protected by means of an optional 4 digit Commissioning Password When shipped from the factory MelcoREMOTE does not have this password enabled and all screens are freely accessible After com...

Page 31: ... change the value currently shown the Select button can be used to move onto the next highlighted field if applicable e g for when changing IP addresses The Next and Back buttons can be used to navigate through the different settings When all settings have been set the option to save the settings will appear After Yes or No have been selected the Status screen will be returned to Configuration scr...

Page 32: ...te this will be the beginning of the 60 month SIM Contract See Server Connection chapter for more details on using SIM cards in MelcoREMOTE SIM network selection screen 12 6 2 I O Types When set to standalone I O module mode Connection Type set to None slave the configurable input types can be changed via the Configuration Screen The configurable input type can be changed by pressing the Change bu...

Page 33: ...us screen shows live values for all MelcoREMOTE I Os for Variable type I Os only the ones being logged are shown When the I O Status screen is first entered it shows the name and live value for input IN01 The value will update every second I O Status screen for configurable input IN01 ...

Page 34: ...I O Status screen will always be shown in their raw units i e Volts mA or Ω 12 7 1 External device I Os External device I Os are only viewable on the screen if those external devices have been pre configured If MelcoREMOTE fails to read a register from an external device its value will show READ ERROR or if MelcoREMOTE fails to write to a register value WRITE ERROR will be shown 12 7 2 Overriding ...

Page 35: ...ume its previous state from before the Toggle button was pressed the first time for that output Any control logic set up to control the output will resume Whilst an output is being overridden its state will not be changed by any control logic When overriding an output on an external device it may take a few seconds for the override to take effect ...

Page 36: ...r that the SIM has been activated MODEM ERROR using GPRS MelcoREMOTE could not communicate with GPRS modem Contact the technical support team for assistance see the Technical Support section SIM PIN using GPRS SIM has a PIN enabled Disable the SIM PIN this can be done by installing the SIM into a mobile phone if the PIN is known NO SIGNAL using GPRS Inadequate GPRS signal Move antenna to better lo...

Page 37: ... ETHERNET ERROR using Ethernet MelcoREMOTE cannot connect to Ethernet network Check Ethernet cable is fitted correctly DHCP ERROR using Ethernet MelcoREMOTE cannot obtain IP address information from the DHCP server Check Ethernet cable is fitted correctly Contact your LAN network administrator for assistance SERVER ERROR MelcoREMOTE cannot connect to server If problem persists for more than 15 min...

Page 38: ...ure Damaged faulty power supply Check 24VDC is being supplied from the power supply using a multimeter if not contact supplier Over current or short circuit Remove all connections from MelcoREMOTE other than power supply then troubleshoot field wiring No mains power Tripped switch or circuit breaker Reset the switch or circuit breaker MelcoREMOTE constantly resets Ancillary equipment e g contactor...

Page 39: ...ble Ethernet devices connected with conflicting IP addresses Ensure all Ethernet devices on the network have unique IP addresses A C Group not present on centralised controller Check the Group setup on the centralised controller is as expected Required PIN code not entered Ensure the relevant PIN code on the centralised controller has been entered See Connecting Mitsubishi Centralised Controllers ...

Page 40: ...polarity is correct Note The labelling of A and B can be ambiguous so try swapping A and B even if this means going against connection diagrams No ground connection Ensure there is a ground connection between MelcoREMOTE and external device RS 485 termination pullup pulldown resistors are set incorrectly See the Connecting to external devices section for more information Too many RS 485 devices co...

Page 41: ...ogs when power is lost Backup coin cell battery flat or not present Fit replacement battery CR2032 3V Lithium MelcoREMOTE loses control functionality when power is lost for more than 30 seconds 13 7 Technical support CONTACT MITSUBISHI TECHNICAL HELPDESK TELEPHONE 0870 3000 300 EMAIL aircon support meuk mee com ...

Page 42: ...solution 0V 4mA 0Ω 100ms 10SPS 10V 20mA 70kΩ 15bit Configurable as current voltage resistance or digital 0 10V Outputs Resolution Current drive at 10V 12bit 5mA Per channel Switched Power Outputs Voltage Current 24VDC 30VDC 1A 1 5A Per channel Total across all channels User Interface 128 x 64 monochrome LCD 6 buttons Sounder 110dB 10cm Internal piezo sounder Communication Ports Ethernet RS 485 120...

Page 43: ...CR2032 The battery is only used when the MelcoREMOTE is not powered from a permanent power source Environmental Operating temperature 10 C 40 C Storage temperature Relative humidity 20 C 50 C 90 Non condensing Environment resist IP30 Dimensions Length Width Depth Weight 210mm 87mm 42mm 0 543kg ...

Page 44: ...Page 44 of 52 15 Connection Record Configurable Inputs IO Ref 0 10V 4 20mA Res Dig Description IN01 IN02 IN03 IN04 IN05 IN06 IN07 IN08 IN09 IN10 IN11 IN12 ...

Page 45: ...Page 45 of 52 Switched Power Outputs IO Ref Description DO01 DO02 DO03 DO04 DO05 DO06 DO07 DO08 DO09 DO10 DO11 DO12 Analogue Outputs IO Ref Description AN01 AN02 AN03 AN04 ...

Page 46: ...Page 46 of 52 RS 485 Expansion Devices Address Description ...

Page 47: ...Page 47 of 52 Centralised Controllers Modbus TCP Devices IP Address Description ...

Page 48: ...Modbus RTU command to read configurable inputs 1 4 from Slave ID 1 as Input registers in the data format uint32 0dp 01 04 13 DC 00 08 34 B2 where 01 is the Slave ID 04 is the function code to read Input Registers 13 DC is the start register 5084 00 08 is the number of registers to read 8 registers as each I O is comprised of two Modbus registers 34 B2 is the 16 bit CRC An example reply from the Me...

Page 49: ...0050 20050 30050 40050 Counter 01 1052 5052 15052 25052 35052 10052 20052 30052 40052 Counter 12 1074 5074 15074 25074 35074 10074 20074 30074 40074 Analogue Output 01 1076 5076 15076 25076 35076 10076 20076 30076 40076 Analogue Output 04 1082 5082 15082 25082 35082 10082 20082 30082 40082 Config Input 01 1084 5084 15084 25084 35084 10084 20084 30084 40084 Config Input 12 1106 5106 15106 25106 351...

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Page 52: ...roduct at hand is based on the following EU regulations Low Voltage Directive 2006 95 EC EMC Directive 2004 108 EC Please be sure to put the contact address telephone number on this manual before handing it to the customer MITSUBISHI ELECTRIC UK MITSUBISHI ELECTRIC UK TRAVELLERS LANE HATFIELD HERTFORDAHIRE AL10 8XB ...

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