IGLOO2 FPGA Evaluation Kit User Guide
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Product Support
Microsemi SoC Products Group backs its products with various support services, including Customer Service,
Customer Technical Support Center, a website, electronic mail, and worldwide sales offices. This appendix contains
information about contacting Microsemi SoC Products Group and using these support services.
Customer Service
Contact Customer Service for non-technical product support, such as product pricing, product upgrades, update
information, order status, and authorization.
From North America, call
800.262.1060
From the rest of the world, call
650.318.4460
Fax, from anywhere in the world
408.643.6913
Customer Technical Support Center
Microsemi SoC Products Group staffs its Customer Technical Support Center with highly skilled engineers who can
help answer your hardware, software, and design questions about Microsemi SoC Products. The Customer Technical
Support Center spends a great deal of time creating application notes, answers to common design cycle questions,
documentation of known issues and various FAQs. So, before you contact us, please visit our online resources. It is
very likely we have already answered your questions.
Technical Support
Visit the Microsemi SoC Products Group Customer Support website for more information and support
(
http://www.microsemi.com/soc/support/search/default.aspx
). Many answers available on the searchable web
resource include diagrams, illustrations, and links to other resources on website.
Website
You can browse a variety of technical and non-technical information on the Microsemi SoC Products Group
home
page
, at
http://www.microsemi.com/soc/
.
Contacting the Customer Technical Support Center
Highly skilled engineers staff the Technical Support Center. The Technical Support Center can be contacted by email
or through the Microsemi SoC Products Group website.
You can communicate your technical questions to our email address and receive answers back by email, fax, or
phone. Also, if you have design problems, you can email your design files to receive assistance. We constantly
monitor the email account throughout the day. When sending your request to us, please be sure to include your full
name, company name, and your contact information for efficient processing of your request.
The technical support email address is
.
My Cases
Microsemi SoC Products Group customers may submit and track technical cases online by going to
My Cases
.