Microcom 334M Operator'S Manual Download Page 10

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334M Operator’s Manual – 880060-0110

CHAPTER 9

CODE PAGE SWITCHING ................................................... 9-1

9.1

What is Code Page Switching? ............................................................................ 9-1

9.2

Character Sets ..................................................................................................... 9-1

9.3

Code Pages.......................................................................................................... 9-1

9.3.1

Code Pages .................................................................................................. 9-2

9.3.2

Danish Code Page ........................................................................................ 9-3

9.3.3

860 Code Page ............................................................................................. 9-4

9.3.4

Spanish Code Page ...................................................................................... 9-5

9.3.5

850 Code Page ............................................................................................. 9-6

9.3.6

German Code Page ...................................................................................... 9-8

9.3.7

865 Code Page ............................................................................................. 9-9

9.3.8

Swiss Code Page ........................................................................................ 9-10

9.3.9

852 Code Page ........................................................................................... 9-10

9.3.10

French Code Page ...................................................................................... 9-12

9.3.11

863 Code Page ........................................................................................... 9-13

9.3.12

Swedish Code Page .................................................................................... 9-14

9.3.13

437 Code Page ........................................................................................... 9-14

9.3.14

Italian Code Page ........................................................................................ 9-16

9.3.15

British Code Page ....................................................................................... 9-17

9.3.16

USA Code Page .......................................................................................... 9-18

CHAPTER 10

PRINTER MAINTENANCE ................................................ 10-1

10.1

Maintenance Schedule ....................................................................................... 10-1

10.2

Thermal Printer Card .......................................................................................... 10-2

10.3

Internal Cleaning ................................................................................................ 10-4

10.4

Print Head Maintenance ..................................................................................... 10-5

CHAPTER 11:

TROUBLESHOOTING ...................................................... 11-1

11.1

Troubleshooting Tips .......................................................................................... 11-1

INDEX ........................................................................................................ 12-1

General Index ............................................................................................................ 12-1

List of Figures ............................................................................................................ 12-7

List of Tables ............................................................................................................. 12-9

APPENDIX ................................................................................................. 13-1

Appendix A:

Limited Warranty .................................................................................. 13-1

Appendix B:

RMA Procedure ................................................................................... 13-3

Appendix C:

^D Command Summary ....................................................................... 13-5

Glossary ...................................................................................................................... 13-20

Appendix D:

User Notes ......................................................................................... 13-24

Summary of Contents for 334M

Page 2: ......

Page 3: ...ge does not apply to all states therefore limitation mentioned above may or may not apply FCC Compliance Statement This equipment has been tested and found to comply with the limits for a Class A digi...

Page 4: ......

Page 5: ...ws Driver 3 13 3 4 2 Configuring the Driver 3 17 3 4 3 Printer Properties Page General tab 3 18 3 4 4 Printer Properties Page Ports tab 3 19 3 4 5 Printing Preferences About tab 3 20 3 4 6 Printing Pr...

Page 6: ...ACTIVE 3 31 3 4 16 Optional Cutter Interface 3 32 3 4 17 LPD Sensor Input 3 32 3 4 18 Sensor Inputs 1 and 2 3 32 3 4 18 1 Sensor INPUT 1 3 32 3 4 18 2 Sensor Input 2 3 32 3 5 Loading Media 3 33 3 6 Pr...

Page 7: ...r Generator Number 4 14 4 6 6 1 Embedded Fonts 4 14 4 6 6 2 Downloadable Fonts and Graphics 4 14 4 6 6 3 Embedded Bar Codes 4 16 4 6 7 FO Field Orientation 4 17 4 6 8 FJ Field Justification 4 17 4 6 9...

Page 8: ...1 Cutter Type 5 35 5 9 2 Kiosk Cutter Commands 5 35 5 9 2 1 Kiosk Cutter Mode 5 35 5 9 2 2 Kiosk Cutter Advance Distance Command 5 35 5 9 3 Volatile Cutter Operation 5 36 5 9 4 Cutter Hold off 5 37 5...

Page 9: ...le Numbering System 8 EAN 8 TCI 21 8 3 8 1 8 Modified Plessey MSI 1 TCI 24 8 3 8 1 9 Modified Plessey MSI 2 TCI 25 8 3 8 1 10 Modified Plessey MSI 3 TCI 26 8 3 8 1 11 GS1 Databar TCI 35 8 3 8 1 11 1 G...

Page 10: ...11 863 Code Page 9 13 9 3 12 Swedish Code Page 9 14 9 3 13 437 Code Page 9 14 9 3 14 Italian Code Page 9 16 9 3 15 British Code Page 9 17 9 3 16 USA Code Page 9 18 CHAPTER 10 PRINTER MAINTENANCE 10 1...

Page 11: ...4M printer is a high performance Direct Thermal open frame printer specifically designed for kiosk OEM and specialty applications The Model 334M is based on the X38 series engine and uses either LDS1...

Page 12: ...334M Operator s Manual 880060 0110 viii...

Page 13: ...n 1 1 supported and optional 10 100BASE T Ethernet Flow Control CTS RTS Hardware Baud Rate Up to 115200 Parity Odd Even and None Data Bits 7 or 8 Protocols TCP IP NOTE Listed specifications are based...

Page 14: ...er media types depending on the pliability of the material however this requires testing and evaluation Contact your authorized Microcom Corporation representative for additional information regarding...

Page 15: ...d font set All bitmapped fonts expandable in height and width Reverse image printing Rotated 0 90 180 and 270 2 2 Graphics Resident Lines feature Storage of fonts label formats and graphics in both vo...

Page 16: ...g Adjustable media guides for easy label centering or custom fixed guide brackets Software controlled contrast adjustment Detects label gap black line and blow hole using reflective and transmissive s...

Page 17: ...ry cutter Full Cut Only 200g m2 24 VDC Universal 85W Desktop Power Supply for 70 C 24 VDC Universal 100W Desktop Power Supply 24 VDC Universal 150W Desktop Power Supply with Hi Temp Fan Two reflective...

Page 18: ...Chapter 2 Features and Options 334M Operator s Manual 880060 0110 2 4...

Page 19: ...are present and in good condition The picture below See Figure 3 1 shows a printer optional power supply and optional power cord Your shipment may contain different items The foam and shipping contain...

Page 20: ...0 HZ 4A DC Output 24V 0 2 4 16A 5 Power Rating 100 Watts no cooling 40 C Overload Protection Output Voltage Foldback Mode Maximum Transient Load 12 cycles 2 1ms rep rate 35A 650 s pulse Printer Power...

Page 21: ...e serial communications refer to Table 3 4 below for correct cable configurations The factory settings unless otherwise requested are set at 115200 baud 8 data bits 1 stop bit and no parity with both...

Page 22: ...TS CTS 7 DC 7 RTS CTS 4 XX 8 CTS RTS 8 XX 8 CTS RTS 5 HI 9 5V 5V 9 HI 9 5V DC DO NOT CARE XX INDETERMINATE Table 3 4 RS 232 Cable Configurations 3 2 3 USB Communication Interface The 334M printer prov...

Page 23: ...Optional Ethernet Communication Interface The printer provides two options to add an ethernet port to the printer The printer Ethernet port must be properly set up and the printer active port must be...

Page 24: ...o add the 192 168 200 3 address to your network in order to communicate to the printer via the Web Interface Please note that the printer s Ethernet port is configured with an IP address of 192 168 20...

Page 25: ...P address first click to highlight the XPOT 03 device and select the Assign IP button Select Assign a specific IP address and select Next This screen allows you to assign the IP Address and the Subnet...

Page 26: ...Ethernet port the printer needs to have the Ethernet port selected as the active port 3 3 2 Microcom Ethernet Option Board The Microcom Ethernet Option Board provides 4 methods of configuring the Ethe...

Page 27: ...ar Host name MICROCOM Default IP Address 192 168 200 3 OR The browser should initially ask for a username and password both of which default to mic Once signed in you will be directed to the configura...

Page 28: ...ed to save the new parameters and reboot the ethernet board The File Upload section of the configuration screen may be used to send commands or files directly to the connected printer Any feedback sen...

Page 29: ...tion This may be used to configure the Ethernet settings as well The Username and Password are mic by default Typing h after logging in provides the list of available commands 3 3 2 3 Telnet Using Com...

Page 30: ...use the ethernet port by using the D108 command See the D108 command under Chapter 5 for additional information Modes 1 A1 D108 sets the XPORT USB Autodetect while modes 5 Microcom Ethernet Option an...

Page 31: ...explains the driver installation process The Qualsoft Windows print driver may be used with Windows 7 8 1 and 10 operating systems If the printer is intended to be used on a USB connection the approp...

Page 32: ...Chapter 3 Getting Started 334M Operator s Manual 880060 0110 3 14 2 Click the Next to continue the installation 3 Wait for the installer to finish setting up the driver files...

Page 33: ...al 880060 0110 4 Select the New install or Uninstall existing driver if already running a Qualsoft version or if installing more than one printer select the Install another printer model Copy n 5 Sele...

Page 34: ...Chapter 3 Getting Started 334M Operator s Manual 880060 0110 3 16 6 Select the communication port that is going to be used with the printer 7 Select next to start the installation...

Page 35: ...ted to restart and complete the installation 3 4 2 Configuring the Driver This section will explain how to configure the Windows Driver for proper operation The example below also shows a Microcom The...

Page 36: ...the icon and select Printer properties to setup and to change the driver settings 3 4 3 Printer Properties Page General tab This opens the printer properties page From this screen Print Test Page may...

Page 37: ...hapter 3 3 19 334M Operator s Manual 880060 0110 3 4 4 Printer Properties Page Ports tab Selecting the Ports tab at the top allows the printer port to be changed if connecting to a different printer c...

Page 38: ...ences icon at the bottom left of the Printing properties window opens the driver About tab This shows the driver version number and release date 3 4 6 Printing Preferences Print tab The Print tab show...

Page 39: ...width This tab is automatically set when selecting the printer model to install and should be ignored This screen is typically used for development testing and custom solutions 3 4 7 Print tab Halfto...

Page 40: ...es page allows for dithering options and additional image manipulation to alter the image that is produced and printed 3 4 9 Print tab User Commands The User commands tab allows for the user to pass p...

Page 41: ...ed The A image shows the rotation setting impact 3 4 10 2 Paper tab Units This is used to select the units that the driver uses for most measurements Some units are in dots or pixels and should be ent...

Page 42: ...11 1 Media tab Settings The Settings control the Type of registration that the printer will use to align the media being used and the Darkness of the image being printed 3 4 11 1 1 Settings Type This...

Page 43: ...s a dispense mode that does use the printer s label present sensor The printer will print a job and then advance the job by the Dispense Distance A second job will not be processed until the printed d...

Page 44: ...ive sensor and the Transmissive Gap sensor Please review the printer manual for more information regarding the correct value for the Dot2Gap The value entered is in dots or pixels 3 4 11 2 8 Feed Opti...

Page 45: ...gh and disabled When selecting Enabled the printer with presenter would present the media using the other fields for operation while selecting Passthrough mode will simply cause the presenter to run w...

Page 46: ...s Typically these values do not need to be adjusted for the presenter to function 3 4 13 Printing Preferences Modification tab This tab is used to control the number of copies print speed and port mon...

Page 47: ...Getting Started Chapter 3 3 29 334M Operator s Manual 880060 0110...

Page 48: ...are contained within a MDS file and may be restored or configured if imported using the Restore feature 3 4 14 2 Save Restore Save settings to file This is used to export or save the current settings...

Page 49: ...is reported 3 4 15 6 PRINTER_STATUS_USER_INTERVENTIO N This message indicates that the printer is in an error condition that needs to be corrected before the printer may continue The LDS1 messages tha...

Page 50: ...ence indicating media detection If using either the D97 tag tear or D98 peel n dispense commands the printer will also issue the TAKE LABEL response when an enquiry request is issued 3 4 18 Sensor Inp...

Page 51: ...r 3 Once the media exits the front of the printer release the Print Button The printer is also equipped with an AutoLoad feature This feature allows the printer to automatically sense new media as it...

Page 52: ...to familiarize you with the basic function of the Print Button and the Status Indicator Light Figure 3 5 Loading Media Figure 3 6 Print Button and Status Indicator Light Status Indicator Light Print...

Page 53: ...ready state Flashing Green Indicates that the communication port has detected activity Solid Amber The printer is in the Tag Tear or Peel and Dispense mode and is waiting for the label tag to be taken...

Page 54: ...to execute the previous format and or commands 3 7 4 Paper Out Flashing AMBER The printer will flash amber when it does not detect paper but its internal registration sensors Once paper is inserted i...

Page 55: ...inter Power Requirements Interface between the host computer and the printer Media Handing The design of the kiosk should consider the type of media to be used roll or fan fold media the appropriate m...

Page 56: ...Microcom printers is listed below Relative humidity 10 85 non condensing Operation Temperature 40 to 104 F 5 to 40 C 3 8 2 Printer Mounting Orientations The printer can be mounted horizontally or vert...

Page 57: ...h and not cause excessive drag It should be clear of cables other kiosk components or surfaces other than media guides supply holders or the fan fold media tray Roll media must be able to turn with mi...

Page 58: ...properly to ensure tracking without damage to the stock Check with the stock converter for the proper tolerance and then size the left and right guides for some clearance over their maximum width It...

Page 59: ...er switch it is recommended that the power supply have one on the ac input side to the power supply Plugging and unplugging the 24 volt supply into the back of the printer hot can cause damage to the...

Page 60: ...h the USB port it is imperative that ESD and Ground connections are adhered to or potential disconnect issues may be encountered We also recommend disabling the ability to allow the computer to turn o...

Page 61: ...easier to read and troubleshoot files if the LF character is sent after the CR character Note Control codes are ignored when the printer is configured for binary compression mode D23 bit 7 4 2 LDS Des...

Page 62: ...mmands Large formats and or numerous commands should be entered in an ASCII text editor and then uploaded to the printer Microsoft Notepad has been used for the creation of label designs in this manua...

Page 63: ...vide the user with the information required for easy format creation and printing Once some understanding of these basic concepts has been achieved use the Quick Reference Guide in Appendix C for expe...

Page 64: ...ntered into the previous format received between the D57 and D56 commands Field 1 defines the placement and configuration for Text Data String 1 Field 2 defines the placement and configuration for Tex...

Page 65: ...rinted with a 203 DPI print head would be 812 4 X 203 dots in the horizontal or X direction and 1218 6 X 203 dots in the Y direction While the maximum number of dots in the horizontal or X direction i...

Page 66: ...P DPS LCB AGD SPG OFX OFY This parameter is used to specify the height of the label using dots as the unit of measure The maximum height is virtually unlimited and is dependant only with available pri...

Page 67: ...e printer uses for detecting registration marks on the different media types The Model 324M and 424M printers have both upper transmissive and lower reflective gap detectors as standard equipment The...

Page 68: ...first 50 lines advance the next 50 lines advance the remaining LSY value and then finally advance the SPG or 385 dots Regardless of the format fields if the LSY is set to 900 and the SPG is set to 385...

Page 69: ...ound on die cut labels If the media contains space between the actual printable portions of the media being used this would be the SBL parameter Please note that this does not reflect a blowhole or bl...

Page 70: ...280 900 19 38 7 1 420 0 0 CR 5 5 format fields are following the header 1280 LSX total print head dots is 1280 dots 900 LSY label height measures 3 or 900 dots 19 WEB measures 0 0625 or 19 dots 38 GAP...

Page 71: ...rmines which line of text data will be used for formatting This allows for more than one field to use the same text data A TSN of 1 accesses the first line of data A TSN of 2 accesses the second line...

Page 72: ...oordinates increase in size from the bottom to the top of the label A YB of 300 would place the insertion point one inch from the bottom of the label 4 6 4 CC Character Count This parameter determines...

Page 73: ...ed Bars Added 23 Text with EAN 8 Checksum and Extended Bars Added 24 MSI 1 Symbol Modified Plessey 25 MSI 2 Symbol Modified Plessey 26 MSI 3 Symbol Modified Plessey 28 Text with MSI Checksum Added Typ...

Page 74: ...6pt ABCDEFGHIJKLMNOPQRSTUVWXYZ1234567890 2 8 Swiss 721 Normal 8pt ABCDEFGHIJKLMNOPQRSTUVWXYZ1234567890 3 10 Swiss 721 Normal 10pt ABCDEFGHIJKLMNOPQRSTUVWXYZ 4 12 Swiss 721 Normal 12pt ABCDEFGHIJKLMNO...

Page 75: ...Swiss 721 Normal 90 degree 22 20 Swiss 721 Normal 0 degree 23 20 Swiss 721 Normal 90 degree 24 24 Swiss 721 Normal 0 degree 25 24 Swiss 721 Normal 90 degree 30 6 Swiss 721 Bold 0 degree 31 6 Swiss 721...

Page 76: ...a CGN value and should be omitted by entering the comma delimiter For Example If a TCI of 40 is selected the CGN will be omitted by entering nothing for the CGN and surrounding the parameter with the...

Page 77: ...justifications ROTATION FIELD ORIENTATION and JUSTIFICATION 0 180 Degrees 0 Left justified above the base line 1 Right justified above the base line 2 Left justified below the base line 3 Right justi...

Page 78: ...example for the text string 0123456789 a TSP of 5 and a CC Character Count of 2 would print 45 4 6 13 Reserved Spaces These are spaces reserved for future use and nothing should be entered between the...

Page 79: ...1 420 0 0 CR 1 340 750 6 600 25 0 CR 1 627 150 6 25 600 0 CR D56 CR D2 CR Line CR D3 CR Figure 4 5 Line Draw Sample This is a list of the first label format field element mnemonics for the sample labe...

Page 80: ...to clearly define the label format fields that contain line values However it could have simply been one character such as a period XB X Beginning Coordinate The X and Y coordinates determine the star...

Page 81: ...is not used in line draw No value is necessary however a comma needs to be entered to acknowledge the position Reserved Spaces These are reserved for future use and no values should be added between t...

Page 82: ...ate a white character in a black character cell The size of the black box surrounding the character will be determined by the character cell Adjusting the size of the box that is surrounding the text...

Page 83: ...unless otherwise mentioned To protect against errors in situations where the two character caret and alpha sequences are used exclusively as printer commands the control character recognition may be...

Page 84: ...ression disabled or if the printer is in an error condition See 5 1 1 for additional information regarding the Printer Enquiries M Terminate Text or Data String This command is the equivalent of the c...

Page 85: ...r to an idle READY state 5 1 1 Enquiry Responses It is important for the host computer to know the status of the printer as labels are being produced This facilitates security in the system and flags...

Page 86: ...failure occurred using the D149 Image Print Mode FAIL SIZE Incorrect size of the image was received using the D149 Image Print Mode NO FLASH DATA FOUND The printer was unable to locate a valid config...

Page 87: ...er power on without media installed BUTTON PRESSED C0 Print button configured to report message when pressed LPD STOCK JAM 11 Reports when jams are detected Switch 8 position 8 enables this feature BR...

Page 88: ...th these commands will not take effect until the printer s power is cycled OFF and ON a reboot command A1 D143 or a soft restart command D32 command is sent to the printer Example AB10100001 D21 CR co...

Page 89: ...Always responds with READY 3 Button Use If set to a 1 the printer will disable the Print Button 1 Disable 0 Enable 4 Print Repetition Defines the function of the Print Button If set to a 0 the button...

Page 90: ...k the INPUT 1 response A setting of 1 active LOW will report the INPUT 1 message if no reflection is detected A setting of 0 active HIGH will report the INPUT 1 message if a reflection is detected 1 S...

Page 91: ...numeric position number Position 1 Slashed Zeros If enabled the printer will print a slash through the embedded zero 0 characters 1 Enable 0 Disable 2 External Print Request Call Microcom for more in...

Page 92: ...s the previous halting error state The button must be pressed and held during printing in order to exit the error routine This is used to reprint the pending job until the print realigns before contin...

Page 93: ...ter and perform either a TOF or a Form Feed depending on SW 5 bit 7 configuration 1 Enable AutoLoad 0 Disable AutoLoad 7 Type of AutoLoad This bit determines whether the AutoLoad function uses the Top...

Page 94: ...r on reboot command D143 and or restart D32 commands 1 Enable STOCK NOT LOADED response 0 Disable STOCK NOT LOADED response 5 Reserved 6 Select GP I O Hardware Mode This command is used to select from...

Page 95: ...characters so a CR LF is interpreted as a CR as well would be sent to the printer GP OUTPUTS The P21 connector is used to provide 4 general purpose outputs These outputs provide 24V and may be used t...

Page 96: ...efore the error is cleared the printer will not print and will remain in the error state A status request will show the active error inputs This condition will remain until the error is cleared NOTE D...

Page 97: ...print job 1 Select Take up PIC mode of operation When this mode is selected the printer will energize a DC motor to be used in a rewind or take up capacity Unless the printer is properly configured w...

Page 98: ...ch bit is represented by a numeric position number Position 1 Reserved 2 Reserved 3 Line Feed This feature is used to control the line feed When enabled the printer will line feed while the button is...

Page 99: ...d to be used by the D149 USB image print mode 0 110 bps 1 150 bps 2 300 bps 3 600 bps 4 1200 bps 5 2400 bps 6 4800 bps 7 9600 bps 8 19200 bps 9 38400 bps 10 57600 bps 11 115200 bps 12 230400 bps only...

Page 100: ...is set to a 3 the printer will auto select between the USB Microcom Ethernet option board and the serial port 5 2 2 3 Ethernet Option Board Configuration Printers may be configuration with an Ethernet...

Page 101: ...nd densities The D78 and D79 commands non volatile allow the printer to be setup through software to configure the different print head sizes and densities Power cycle or D32 is required before comman...

Page 102: ...through the P17 connector on the PCB report the status of 4 additional outputs accessed through the P21 connector on the PCB to change the status of the outputs and to configure the inputs to generat...

Page 103: ...ge of status or not Status Byte From Printer to Host Bit Function when 1 Function when 0 0 LSB IN RESET or PRINTING NOT BUSY 1 ERROR NO ERROR 2 DOWNLOADING A FORMAT FINISHED DOWNLOAD 3 FORMAT LOADED N...

Page 104: ...PRINT control line Using this command allows the printing to be synchronized with external printing applications by replacing the D3 print command with the desired D116 sync mode Printing begins 11 m...

Page 105: ...ter will print but it will not clear the print buffer so will print again as soon as the print signal is detected The Test Pattern and Reset signals do not function while in this mode The exit this mo...

Page 106: ...rinter will not respond to any commands until receiving the Image mode clear command Image Mode Clear command ETBYKFNR or in hex 45 54 42 59 4b 46 4e 52 The protocol will also fail if the image data i...

Page 107: ...estart The printer will update and write the configuration to flash on normal power downs This command may be used to start using certain non volatile system parameters head parameter and soft switch...

Page 108: ...This value is calibrated at the factory and should not require adjustment unless the transmissive sensor has been replaced X 129 Auto Set Threshold This command will cause the printer to scroll 1350...

Page 109: ...through the GAP sensors and takes an average of the values it receives The auto size command uses the appropriate sensors to detect the registration marks set by the D47 command Before issuing the aut...

Page 110: ...tor must insert the label stock into the printer until it stops against the drive roller The printer will automatically begin to turn the drive roller after the stock is sensed by the transmissive sen...

Page 111: ...nter powers up and processes the format and is awaiting a print request before executing the stored label When using this as an autoload template the format does not have to print it simply needs to l...

Page 112: ...ile command the default setting will be restored every time the printer s power is cycled OFF and ON Example Have the printer wait 1 25 seconds before feeding paper on AutoLoad A1250 D120 121 Top of F...

Page 113: ...f This command is most effective when used in conjunction with the Tag Tear and Peel n Dispense modes The A1 enables the Infinity Print while a A0 will disable this function XX 75 Load Label Count Ins...

Page 114: ...nds The following commands D80 through D89 are used for the serial number function commands of the printer The printer can increment or decrement any single serial number on the label by any amount If...

Page 115: ...serial numbers XX 87 Load Field Number to Clear Increment Decrement This command is used to clear the status of one or more fields that are using the serial number increment decrement function Example...

Page 116: ...mmands offer special functions pertaining to the text strings Some of the special functions would include Pre padded text and auto print A D COMMAND 60 Clears Command D61 XX 61 Mark Text Starting Posi...

Page 117: ...s Text Upon Receiving New Data When one of more characters of new text is entered the all existing text data will be erased The printer may be programmed to enter the mode automatically upon power up...

Page 118: ...t enables cutter operation When a printer is configured to use the D111 the printer prints a job dispenses the advance distance See D112 and then cuts the media The media does not retract until the ne...

Page 119: ...will retract and print the next label 0 Disable Cutter operation 1 Enable Full Cut 2 Enable Partial Cut 3 Enable Full and Partial Cut XX 95 Advance Retract Distance This command is used in conjunction...

Page 120: ...thod of dispensing the media so that the perforation between labels is positioned on the tear bar or peel edge Once the label is taken the label media retracts and allows proper registration of the ne...

Page 121: ...ata in the RAM and FLASH memory The printer can store up to 128 FORMAT files into the printer s volatile RAM memory and another 128 files into non volatile FLASH memory Once stored these files may be...

Page 122: ...from the D119 command Ram Based Fonts Graphics TCI 8 file number CGN size type 2 4625 Font set Slot 2 in RAM has a FONT that is 4 625 bytes Ram Based Formats file number size 2 176 Slot 2 in FORMAT RA...

Page 123: ...9 38 7 0 1 420 0 0 1 640 650 12 1 5 0 4 2 2 0 D56 D2 Saved Format D3 XX 131 Delete a FORMAT from FLASH A0 deletes all FORMAT files in FLASH Axx deletes the FORMAT file stored in FLASH slot 1 128 This...

Page 124: ...nload file and the user never really sees it The FONT download file may be larger than 64Kbyte The only limit on the file size is the amount of memory available to hold the file When the FONT file is...

Page 125: ...ts are used XX 137 Delete a FONT from FLASH A0 deletes all FONTS from FLASH Ax deletes the FONT stored in FLASH Slot x Valid values for Axx are 1 to 255 The user selects the FLASH memory Slot xx that...

Page 126: ...are NOT erased However any custom FONTS and GRAPHICS loaded into user FLASH memory at the factory WILL be erased Hint After the user FLASH has been deleted the D119 command may be used to verify that...

Page 127: ...brief description of the LDSI code base that the printer uses Issuing a D145 or A0 D145 causes the printer to generate a list of commands supported by the LDSI code base to communications port 0 List...

Page 128: ...2 7 0 ips 3 6 5 ips 4 6 0 ips 5 5 5 ips 6 5 0 ips 7 4 5 ips 8 4 0 ips 9 3 5 ips 10 3 0 ips 11 2 5 ips 12 2 0 ips 13 1 5 ips 14 1 0 ips 15 0 5 ips X 157 Takeup Motor Run Time The D157 command is used w...

Page 129: ...Brownouts are a frequent occurrence The printer provides the ability to monitor these types of conditions using the D159 command The D159 command provides a volatile or running total of the brownouts...

Page 130: ...etected 8 Reflective Registration Sensor 1 No Stock Detected 0 Stock Detected Table 5 5 Sensor Status Byte Definitions A D COMMAND X 178 Pre takeup Delay This command is used in conjunction with the T...

Page 131: ...r label FORMATS NOTE The printer s RAM memory is NOT battery backed up So when the printer is turned OFF any data stored in the RAM memory is lost The downloaded data that is stored in RAM is temporar...

Page 132: ...Printer Graphic Rev 2 01 Copyright 1998 2005 Microcom Corp Westerville Ohio Use BMP2MIC infile outfile outtype slotnum limit destination Where infile is a BMP file outfile is the name of the desired o...

Page 133: ...save a graphic to an occupied memory slot the stored item may become corrupted and not print properly You would need to first clear that memory location before saving Please see the example below A10...

Page 134: ...sent on a 8 bit data connection The printer must be setup to accept downloaded binary compressed files by setting Software Switch 3 position 7 to 1 Otherwise the file may be sent to the printer throu...

Page 135: ...Count is a 32 bit integer least significant byte first This is the number of uncompressed bytes that the GRAPHIC uses not the number of bytes that will actually be transmitted Due to compression the n...

Page 136: ...Chapter 6 Downloadable Graphics 334M Operator s Manual 880060 0110 6 6...

Page 137: ...le storage for several types of downloadable data 1 RAM memory slots 1 thru 255 are used to store downloadable FONTS and GRAPHICS using TCI 8 2 These FONTS are downloaded using the D127 command These...

Page 138: ...ts to be transmitted in binary thereby reducing the number of bytes sent to the printer Furthermore the commands allow for data compression by converting strings of 0 HEX or FF HEX to shorter byte plu...

Page 139: ...D135 A D Command xxyy 135 Save FONTS to FLASH This command is not normally seen by the user It is put into a FONT file by the FONT converter program which generates a special Axxyy D135 code which is...

Page 140: ...N If a FONT is downloaded that has the same CGN as a FONT that is already stored in FLASH then an error message is sent back indicating a Duplicate CGN error The printer s FLASH is nonvolatile so FONT...

Page 141: ...60 0110 A D COMMAND XX 106 Load GRAPHIC or FONT into RAM Memory without Compression This command is intended for legacy support only and Microcom Corporation recommends either the D104 or D107 command...

Page 142: ...Chapter 7 Downloadable Fonts 334M Operator s Manual 880060 0110 7 6...

Page 143: ...mbology that is within the specification a minimum multiplier of 2 should be entered in the appropriate multiplier parameters CMX or CMY depending on the field orientation to produce an 80 or 10 4 mil...

Page 144: ...ltiplier of 2 should be entered in the appropriate multiplier parameters CMX or CMY depending on the field orientation to produce an 80 or 10 4 mils symbology 8 1 4 Interleaved 2 of 5 I2 of 5 TCI 15 T...

Page 145: ...mpress the data digits and is not a condensed version of the EAN 13 symbology The EAN symbology defaults to an X dimension of 40 or 5 2 mils To produce a symbology that is within the specification a m...

Page 146: ...ct same data characteristics as the GS1 Databar Omni directional barcode The data to encode is split in half and encoded as a split level barcode This format is used if the width of the barcode will b...

Page 147: ...abetic characters This symbology does allow for the linkage flag which determines if there is a 2D composite barcode associated with the linear barcode Despite the possible length of the symbol it can...

Page 148: ...cters The pipe character is used to separate the linear data from the 2D data D114 CR Here comes GS1 Databar data 0 CR Use 14 directional symbol 5 CR Multiply size by 5 22 CR Use 22 segments row 0 CR...

Page 149: ...ate problems if a user sent 6 numeric characters while forcing subset A 7123456 The printer would automatically switch to subset C and then back to subset B resulting in an undesired bar code due to t...

Page 150: ...resulting bar code produced would be invalid 8 1 16 Codabar Rationalized TCI 42 Codabar is a variable length linear symbology that is commonly used in libraries blood banks and in the air parcel busi...

Page 151: ...0 A carriage return character must be used to terminate this field Number of Columns CR This parameter specifies the number of columns used for rendering the PDF 417 symbology The PDF 417 symbology ma...

Page 152: ...be used to terminate this field ECC Number of Error Correction Codewords 0 2 1 4 2 8 3 16 4 32 5 64 6 128 7 256 8 512 Table 8 3 PDF 417 Error Correction Level The following format samples show how to...

Page 153: ...rix barcode consisting of black and white cells or modules arranged in either a square or rectangular pattern The information to be encoded can be text or numeric data The version implemented in the p...

Page 154: ...dot width For the barcode to be visible and to scan properly a reasonable multiplier must be used Typical values for a multiplier are 8 10 This is accomplished in the LDS1 format above on the line 1...

Page 155: ...1042 694 104 x 104 1632 1222 814 120 x 120 2100 1573 1048 132 x 132 2608 1954 1302 144 x 144 3116 2335 1556 8 x 18 10 6 3 8 x 32 20 13 8 12 x 26 32 22 14 12 x 36 44 31 20 16 x 36 64 46 30 16 x 48 98...

Page 156: ...encoding schemes are invoked from ASCII and will then return to this scheme through the use of code words C40 Encoding Scheme C40 encoding scheme is used to encode uppercase alphabetic numerical and s...

Page 157: ...ng 235 Upper Shift shift to Extended ASCII 236 05 Macro 237 06 Macro 239 Latch to Text Encoding Scheme 241 ECI Character Table 8 6 ASCII Codeword Values Barcode ID The printer is able to print two dif...

Page 158: ...ce USPS for the new barcode symbology used to track and sort letters and flat packages The Intelligent Mail barcode is a height modulated barcode that encodes up to 31 decimal digits of mail piece dat...

Page 159: ...Figure 8 11 Intelligent Mail Barcode bars TYPE FIELD DIGITS EXAMPLE Tracking Code Barcode Identifier 2 2nd digit must be 0 4 01 Special Services 3 234 Customer Identifier 6 567094 Sequence Number 9 98...

Page 160: ...ld will accommodate 0 5 9 or 11 digit ZIP Code information Confirm requires a 9 or 11 digit Routing ZIP to serves as Subscriber ID for Origin Confirm users The routing ZIP Code inserted into the 4CB m...

Page 161: ...s that have specific data format guidelines for multiple data subfields The subfields are identified by application identifiers that are specified in the UCC EAN Application Identifier Standard availa...

Page 162: ...19 240 Additional Product Identification assigned by the Manufacturer n3 an 30 250 Secondary Serial Number n3 an 30 30 Quantity n2 n 8 310 Net Weight Kilograms n4 n6 311 Length or 1st Dimension Meter...

Page 163: ...ogistics n4 n6 344 Width Diameter or 2nd Dimension Inches Logistics n4 n6 345 Width Diameter or 2nd Dimension Feet Logistics n4 n6 346 Width Diameter or 2nd Dimension Yards Logistics n4 n6 347 Depth T...

Page 164: ...1 Roll Products Width Length Core Diameter Direction and Splices n4 n14 8002 Electronic Serial Number for Cellular Mobile Telephones n4 an 20 8003 UPC EAN Number and Serial Number of Returnable Asset...

Page 165: ...nformation TCI 51 The TCI 51 generates the UCC EAN information as text This TCI uses the same criteria for formatting as the TCI 50 bar code The CGN selects the desired resident font that will be used...

Page 166: ...d to set the size the Aztec code to be generated A value of 0 will generate an automatically scaled Aztec The overall size of the barcode is controlled by the Size and by the formats X and Y multiplie...

Page 167: ...lue of 0 generates a standard Aztec while a setting of 2 would use the GS1 specification Please note that if the GS1 is used the application identifiers should be entered with brackets Example 21 123...

Page 168: ...OTE MULTIPLYING THE BARCODE GENERATED The barcode generated is based on a single dot width For the barcode to be visible and to scan properly a reasonable multiplier must be used Typical values for a...

Page 169: ...77x77 16 81x81 17 85x85 18 89x89 19 93x93 20 97x97 21 101x101 22 105x105 23 109x109 24 113x113 25 117x117 26 121x121 27 125x125 28 129x129 29 133x133 30 137x137 31 141x141 0 Auto 1 21x21 Table 8 12 Az...

Page 170: ...ted spacing may be increased from the default and not reduced to a smaller spacing When 0 and 180 degree bar codes are Y multiplied CMY the result is the actual height of the bar code in thermal dots...

Page 171: ...12 Bar Code Rotations 8 3 Bar Code Human Readable Text Certain bar codes require human readable text and or extended bars to conform to specifications This is accomplished by using specially created T...

Page 172: ...2 text extended symbol shown in Figure 27 is positioned with the TCI 12 code so that there is no space between the two This creates one bar code TCI s 17 22 23 32 and 33 that add the extended bars sho...

Page 173: ...e data used in Figure 27 and will print out two bar codes The first bar code is a complete version while the second bar code illustrates the text extended code before aligning to the original bar code...

Page 174: ...Chapter 8 Bar Codes 334M Operator s Manual 880060 0110 8 32...

Page 175: ...he printer Code page 437 is the famous original IBM PC character set It is the most common and is used for several languages including English German and French Character sets 865 and 860 contain the...

Page 176: ...4M Operator s Manual 880060 0110 9 2 9 3 1 Code Pages The Default Code Page is selected when SW4 5 8 0000 Figure 9 1 below is an actual printout from a 424M printer set to use the Default Code Page Fi...

Page 177: ...3 334M Operator s Manual 880060 0110 9 3 2 Danish Code Page The Danish Code Page is selected when SW4 5 8 0001 Figure 9 2 below is an actual printout from a 424M printer set to use the Danish Code Pa...

Page 178: ...al 880060 0110 9 4 9 3 3 860 Code Page The 860 Code Page is selected when SW4 5 8 0010 Figure 9 3 below is an actual printout from a 424M printer set to use the 860 Code Page This code page is also kn...

Page 179: ...334M Operator s Manual 880060 0110 9 3 4 Spanish Code Page The Spanish Code Page is selected when SW4 5 8 0011 Figure 9 4 below is an actual printout from a 424M printer set to use the Spanish Code P...

Page 180: ...led 850 for use across national boundaries This 850 code page can be used instead of local code pages and reduces the need for code page switching because the sender and the recipient always use the s...

Page 181: ...Code Page Switching Chapter 9 9 7 334M Operator s Manual 880060 0110 Figure 9 5 Code Page 850...

Page 182: ...M Operator s Manual 880060 0110 9 8 9 3 6 German Code Page The German Code Page is selected when SW4 5 8 0101 Figure 9 6 below is an actual printout from a 424M printer set to use the German Code Page...

Page 183: ...r s Manual 880060 0110 9 3 7 865 Code Page The 865 Code Page is selected when SW4 5 8 0110 Figure 9 7 below is an actual printout from a 424M printer set to use the 865 Code Page This code page is als...

Page 184: ...et to use the Swiss Code Page Figure 9 8 Code Page Swiss 9 3 9 852 Code Page The 852 Code Page is selected when SW4 5 8 1000 Figure 9 9 below is an actual printout from a 424M printer set to use the 8...

Page 185: ...Code Page Switching Chapter 9 9 11 334M Operator s Manual 880060 0110 Figure 9 9 Code Page 852...

Page 186: ...Operator s Manual 880060 0110 9 12 9 3 10 French Code Page The French Code Page is selected when SW4 5 8 1001 Figure 9 10 below is an actual printout from a 424M printer set to use the French Code Pag...

Page 187: ...s Manual 880060 0110 9 3 11 863 Code Page The 863 Code Page is selected when SW4 5 8 1010 Figure 9 11 below is an actual printout from a 424M printer set to use the 863 Code Page This code page is al...

Page 188: ...to use the Swedish Code Page Figure 9 12 Code Page Swedish 9 3 13 437 Code Page Code Page 437 is the famous code page used in the original IBM PC This code page contains lot of box drawing characters...

Page 189: ...Code Page Switching Chapter 9 9 15 334M Operator s Manual 880060 0110 Figure 9 13 Code Page 437...

Page 190: ...erator s Manual 880060 0110 9 16 9 3 14 Italian Code Page The Italian Code Page is selected when SW4 5 8 1101 Figure 9 14 below is an actual printout from a 424M printer set to use the Italian Code Pa...

Page 191: ...334M Operator s Manual 880060 0110 9 3 15 British Code Page The British Code Page is selected when SW4 5 8 1110 Figure 9 15 below is an actual printout from a 424M printer set to use the British Code...

Page 192: ...334M Operator s Manual 880060 0110 9 18 9 3 16 USA Code Page The USA Code Page is selected when SW4 5 8 1111 Figure 9 16 below is an actual printout from a 424M printer set to use the USA Code Page F...

Page 193: ...mal printer cleaning card or lint free cloth dampened with Isopropyl Alcohol After every roll of media or every 512 feet of tag stock or fanfold media Peel Edge Foam tipped swab cotton tipped swab the...

Page 194: ...ay to clean the print head drive roller and peel edge all at the same time Follow the steps below for the proper cleaning procedure 1 Remove any installed media 2 Dampen both sides on one end of the c...

Page 195: ...s Manual 880060 0110 Figure 10 1 Inserting Cleaning Card Figure 10 2 Removing Cleaning Card Place dampened cleaning card into printer as shown then close and latch print head assembly Firmly grasp pri...

Page 196: ...inside of the printer 4 Internal cleaning can be done using a combination of compressed air vacuum with anti static protection soft bristle brushes foam cotton tipped swabs and or lint free cloths da...

Page 197: ...swab or soft lint free cloth dampened with isopropyl alcohol clean the thermal elements by gently rubbing the swab down the length of the print head dot row Allow for the alcohol to evaporate then re...

Page 198: ...Chapter 10 Printer Maintenance 334M Operator s Manual 880060 0110 10 6...

Page 199: ...connected to the printer and to an available serial port on the host computer Verify that the host serial port is functioning properly Verify that the printer and the host serial port parameters are s...

Page 200: ...inting if the printer has been paused Remove the tag the light should turn green if a tag tear mode is enabled Contact your Service Representative The status indicator light is solid red in color The...

Page 201: ...in color The file contains an illegal operation command The graphic or font is not valid or has errors The intended memory slot is already occupied Verify that the printer is properly configured for...

Page 202: ...Chapter 11 Troubleshooting 334M Operator s Manual 880060 0110 11 4...

Page 203: ...o FLASH 5 40 13 15 D131 Delete a FORMAT from FLASH 5 40 13 15 D133 Save Compressed GRAPHICS to FLASH 5 40 13 15 D133 Save Compressed GRAPHICS to FLASH 6 5 D134 Delete a GRAPHIC from FLASH 5 40 13 15 D...

Page 204: ...D7 Download New Application or FONT 13 5 D70 Clear Commands 73 thru 76 5 30 13 11 D73 Load Copies Count 5 30 13 11 D74 Infinity Print 5 30 13 11 D75 Load Label Count 5 30 13 11 D76 Load Delay Time Be...

Page 205: ...2 Code 93 Symbol 8 8 Code Pages 9 1 437 9 14 850 9 6 852 9 10 860 9 4 863 9 13 865 9 9 British 9 17 Danish 9 3 Default 9 2 Frence 9 12 German 9 8 Italian 9 16 Spanish 9 5 Swedish 9 14 Swiss 9 10 USA 9...

Page 206: ...D 13 21 Graphics 2 1 4 13 Downloadable 4 14 6 5 Line Draw 4 13 4 18 Guillotine cutter 13 21 Humidity 1 1 Indicator Light 3 34 3 35 11 1 11 2 Input 1 2 3 Inspection 3 1 Isopropyl Alcohol 10 2 10 5 Labe...

Page 207: ...13 22 SRAM 1 1 13 22 Modes 3 35 Diagnostic 3 36 5 27 13 9 Modified Plessey Symbol 8 3 Operation Indicator Light 3 35 Print Button 3 35 Options 2 1 2 3 Packaging 3 1 Parity 1 1 PDF 417 Symbol 8 8 8 9...

Page 208: ...RXD 13 22 SDRAM 13 22 Shipping Damage 3 1 Special Control Codes B Text Entry Mode 13 5 C Print 5 29 K Print Test Pattern 5 30 L Form Feed 5 30 13 6 Specifications 1 1 3 2 General 1 1 Media 1 2 Printi...

Page 209: ...ents 4 11 Line Draw Sample 4 19 Label Format Line Draw 4 20 Reverse Video Sample 4 22 True Reverse Video Sample 4 22 GS1 Databar Omni Directional 8 4 GS1 Databar Truncated Sample 8 4 GS1 Databar Stack...

Page 210: ...Code Page 865 9 9 Code Page Swiss 9 10 Code Page 852 9 11 Code Page French 9 12 Code Page 863 9 13 Code Page Swedish 9 14 Code Page 437 9 15 Code Page Italian 9 16 Code Page British 9 17 Code Page USA...

Page 211: ...nts 4 11 Line Draw Sample 4 19 Label Format Line Draw 4 20 Reverse Video Sample 4 22 True Reverse Video Sample 4 22 GS1 Databar Omni Directional 8 4 GS1 Databar Truncated Sample 8 4 GS1 Databar Stacke...

Page 212: ...Code Page 865 9 9 Code Page Swiss 9 10 Code Page 852 9 11 Code Page French 9 12 Code Page 863 9 13 Code Page Swedish 9 14 Code Page 437 9 15 Code Page Italian 9 16 Code Page British 9 17 Code Page US...

Page 213: ...e the user shall be responsible for Microcom Corporation s customary charges for labor and materials to repair such defects MICROCOM CORPORATION S SOLE OBLIGATION UNDER THIS WARRANTY SHALL BE TO FURNI...

Page 214: ...13 2 334M Operator s Manual 880060 0110...

Page 215: ...d by the customer Receiving a Return Material Authorization RMA number 1 To receive an RMA number either complete the online RMA request form located at Microcom s website www microcomcorp com or cont...

Page 216: ...13 4 334M Operator s Manual 880060 0110...

Page 217: ...printer to an idle READY state If the condition causing the original error condition still exists sending new jobs will cause the printer to go back into an error condition This command simply provid...

Page 218: ...e Mode AB D COMMAND 21 Software Bank Switch 1 A non volatile command used to set the various functions identified below AB12345678 Position 12 Enquiry Responses 00 Control Codes 10 Text Equivalent 3 1...

Page 219: ...sable 4 1 Active LOW for INPUT2 0 Active HIGH 5 1 Disable use of for control 0 Enable 6 1 Disable use of for control 0 Enable 7 1 Enable Binary Compression 0 Disable 8 1 Enable Detect Blackline on Pow...

Page 220: ...utoload FF 8 1 Enable Status Byte Mode 0 Disable 26 Software Bank Switch 6 A non volatile command used to set the various functions identified below AB12345678 Position 1 1 Enable TRAY FULL response 0...

Page 221: ...umber XX 36 Adjust Contrast Base This is a non volatile command that adjusts the contrast base value The Axx specifies a value from 10 to 200 X 39 Auto Size Label 0 Clears the auto size values determi...

Page 222: ...available formats 1 through 8 56 Select User Defined Layout Signals the end of the label field definition 57 Enter Label Format Mode Instructs the printer that information for a format is following t...

Page 223: ...417 Bar Code Data X 78 Set print head number of dots 448 203dpi 238M 448 dots 672 300dpi 238M 640 dots 640 203dpi 338M 334M 640 dots 960 300dpi 338M 334M 960 dots 832 203dpi 438 832 dots 1280 300dpi...

Page 224: ...e sense a registration mark or report an invalid LOW STOCK error XX 91 Transmissive Detection Sensitivity The Axx value sets the point 0 255 at which the printer detects a diecut registration mark gap...

Page 225: ...rting X 106 Save ASCII Graphics to RAM This command is intended for legacy support only Microcom Corporation recommends using the D107 command instead of the D106 xxyy 107 Save Compressed GRAPHICS to...

Page 226: ...he printer X 115 Set Cutter Type Selects the type of cutter installed on the printer 0 No cutter 1 Guillotine 2 Rotary X 116 Synchronous Print Mode 0 Exit all sync modes 1 Enter single sync mode 2 Ent...

Page 227: ...flash memory The A value is used to specify the memory slot of the stored format that will be deleted xxyy 133 Save Compressed GRAPHICS to FLASH This command is used to save graphic s into non volatil...

Page 228: ...phics stored in non volatile flash memory Format files stored in flash are not deleted by this command This command is equivalent to sending a A0 D134 and a A0 D137 to the printer 141 Clear User FLASH...

Page 229: ...1800 and issuing a 0 A0 D146 will cause the printer to reset to this value The maximum setting is 7200 and values above this setting will be ignored 149 USB Image Print Mode This is a special Image p...

Page 230: ...issive Dot2Gap Value This is the distance of the transmissive sensor that detects diecut and blow hole registration marks to the dot row 187 238 and 338 Series 203dpi 276 238 and 338 Series 300dpi 284...

Page 231: ...i 468 438 203pi 730 438 300dpi 487 438T Series 203dpi 720 438T Series 300dpi 166 Generate 4 State Intelligent Mail Barcode X 176 Generate Planet Code Barcode X 177 Ethernet Option Board Configuration...

Page 232: ...er Detect A status signal from the printer to the host PC that tells the PC DTE that the printer is powered up This signal is 5Vdc when the printer is turned ON DCD leaves the printer on pin 1 of the...

Page 233: ...of label uncut in the center of the label Not all Guillotine cutters can make partial cuts a special blade is required Cuts paper weights in the range of 60 100 gm m2 LDS Label Design Software This is...

Page 234: ...e buffer and serial buffer 10Kbyte are also in SRAM This is volatile memory which means that the information is lost when the printer powers down The 428M printers use a 512Kbyte SRAM configured as 25...

Page 235: ..._________________________________________________________ _________________________________________________________________________ ____________________________________________________________________...

Page 236: ...13 24 334M Operator s Manual 880060 0110...

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