Mercedes-Benz GLC, Operator'S Manual

Page: 310 / 390

The system offers various services, e.g.:
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Automatic and manual emergency call
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Roadside Assistance call
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Info call
You can find information and a description of all
available features under "Owners Online" at
http://www.mbusa.com.
System self-test
After you have switched on the ignition, the sys-
tem carries out a self-diagnosis.
A malfunction in the system has been detected
if one of the following occurs:
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The indicator lamp in the SOS button does not
come on during the system self-test.
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The indicator lamp in the F Roadside
Assistance button does not light up during
self-diagnosis of the system.
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The indicator lamp in the ï Info call button
does not light up during the system self-diag-
nosis
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The indicator lamp in one or more of the fol-
lowing buttons continues to light up red after
the system self-diagnosis:
-
SOS button
-
F Roadside Assistance call button
-
Info call button ï
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After the system self-diagnosis, the Inoper‐
ative or Service Not Activated message
appears in the multifunction display.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In the
event of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
Mercedes-Benz Service Center or contact the
following service hotlines:
Mercedes-Benz Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372) or
1-866-990-9007
Emergency call
Important safety notes
G
WARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an
emergency if:
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you see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident
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the vehicle is on a dangerous section of
road
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the vehicle is not visible or cannot easily be
seen by other road users, particularly when
dark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Move to a safe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordance with national regula-
tions, e.g. with a warning triangle.
General notes
Observe the notes on system activation
(
Y
page 307).
An emergency call is dialed automatically if an
air bag or Emergency Tensioning Device is trig-
gered. You cannot end an automatically trig-
gered emergency call yourself.
An emergency call can also be initiated man-
ually.
As soon as the emergency call has been initi-
ated, the indicator lamp in the SOS button
flashes. The Connecting Call
message
appears in the multifunction display.
The audio output is muted.
Once the connection has been made, the Call
Connected message appears in the multifunc-
tion display.
All important information on the emergency is
transmitted, for example:
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Current location of the vehicle (as determined
by the GPS system)
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Vehicle identification number
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Information on the severity of the accident
Shortly after the emergency call has been initi-
ated, a voice connection is automatically estab-
308
Features
Stowage
and
features