Mercedes-Benz GLC 200 4MATIC, Owner'S Manual

Page: 364 / 601

1
me button for service or information calls
2 SOS button cover
3
SOS button (emergency call system)
Making a Mercedes me call
#
Press me button 1 .
Making an emergency call
#
To open the cover of SOS button 2 , press it
briefly.
#
Press and hold SOS button
3
for at least one
second.
If a Mercedes me call is active, an emergency call
can still be triggered. This has priority over all
other active calls.
▌
Information about the Mercedes me call using
the me button
A call to the Mercedes-Benz Customer Centre has
been initiated via the me button in the overhead
control panel or the multimedia system
(
/
page 360).
Using the voice dialogue system you access the
desired service:
R
Accident and Breakdown Management
R
Mercedes-Benz Customer Centre for general
information about the vehicle
You can find information on the following topics:
R
Activation of Mercedes me connect
R
Operating the vehicle
R
Nearest Mercedes-Benz service centre
R
Other products and services from Mercedes-
Benz
Data is transferred during the connection to the
Mercedes-Benz Customer Centre (
/
page 363).
▌ Calling the Mercedes-Benz Customer Centre
using the multimedia system
Requirements:
R
Access to a GSM network is available.
R
The contract partner's GSM network coverage
is available in the respective region.
R
The vehicle must be switched on so that vehi-
cle data can be transferred automatically.
Multimedia system:
4
©
5
Phone
5
©
#
Call Mercedes me connect .
After confirmation, the multimedia system
sends the required vehicle data. The data
transfer is shown on the central display.
MBUX multimedia system 361