Mercedes-Benz E 300, Owner'S Manual, Page: 268 / 465

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To arrange a service appointment: select
Call .
After your confirmation, the vehicle data is
sent and a Mercedes-Benz Customer Centre
employee deals with your appointment. The
information is then sent to your desired
service outlet.
This service outlet will then contact you
within 24 hours.
% If you select Call later after the service mes‐
sage appears, the message is hidden and
reappears after a certain period of time.
Consenting to the data transfer for Mercedes
me connect
Requirement:
There is an active breakdown assistance or Info
call on the multimedia system (
→
page 263) or
the overhead control panel (
→
page 263).
If the breakdown and Mercedes me connect
concierge services are not activated on
Mercedes me, the Do you consent to the trans-
fer of vehicle data and vehicle position data to
the Mercedes-Benz Customer Centre in order to
better deal with your query? message appears.
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Select Yes .
The relevant vehicle data is sent automati‐
cally.
More information on Mercedes me: http://
www.mercedes.me
Transferred data during a service call
In certain countries you must confirm the data
transfer.
Data transferred includes the following:
Overview of transferred data
Service call Transferred data
MB Info call
Breakdown assis‐
tance call
R
current vehicle
location
R
vehicle identifica‐
tion number
R
service code
R
selected data
about the status
of the vehicle
Mercedes-Benz emergency call system
Notes on the Mercedes-Benz emergency call
system
The Mercedes-Benz emergency call system only
functions in areas where mobile phone coverage
is available from the relevant contract partner.
Insufficient network coverage from the relevant
contract partner may result in an emergency call
not being transmitted.
The ignition must be switched on before an auto‐
matic emergency call can be made.
Overview of the Mercedes-Benz emergency
call system
The Mercedes-Benz emergency call system can
help to decisively reduce the time between an
accident and the arrival of emergency services
at the site of the accident. It helps locate an
accident site in places that are difficult to
access.
The emergency call can be made automatically
(
→
page 266) or manually (
→
page 267). Only
make emergency calls if you or others are in
need of rescue. Do not make an emergency call
Multimedia system 265