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Me2, Fog Generator

 

 

Operating Guide, Rev: A/a 

21 / 30

 

Troubleshooting 

Contact MDG if symptoms are not listed, or if the provided solutions fail to resolve the issue. 
 

Table 2: Symptoms and Solutions 

Symptoms 

Probable Causes and Suggested Actions 

The fog generator does not switch on 

 

Verify  that  AC  power  cord  is  properly 

connected on both ends.  

 

Check the fuse or the breakers of your VAC 

entry.  The  wattage  of  the  generator  is 
around 1415 W. 

 

Verify  the  AC  voltage  on  the  power  cord. 

100~250 VAC. 

The generator does not produce fog 

 

Verify that the Unit is ON 
«CONTROL

UNIT

ON» 

 

Verify that the UNIT is READY  
«STATUS

STATE = READY» 

The generator requires approximately seven 
to eight (7 to 8) minutes to be ready. While 
the  heating  module  is  warming  up,  the  % 
HEAT must vary. 

 

Verify that the Unit is not in a FAIL state 
«STATUS

STATE = FAIL» 

If so, check the symptoms below 

 

Verify the communication mode.  
«INTERFACE

MODE» 

You  cannot  control  the  generator  locally  if 
you are in DMX mode, and vice-versa. 

 

If you are in DMX mode: 

 

Verify the cable 

 

Verify  the  DMX  Start  address  and  the 
patch 

 

… ∕… 

 

 

Summary of Contents for ME2

Page 1: ...A D E IN CAN A D A F A B R IQU AU CA N A D A 10301 avenue Pelletier Montr al Qu bec Canada H1H 3R2 Tel 514 272 6040 800 663 3020 Fax 514 722 3229 www mdgfog com e mail info mdgfog com Operating Guide...

Page 2: ...Me2 Fog Generator Operating Guide Rev A a 2 30 Intentionally left blank...

Page 3: ...ight Notice 5 Basic description 6 Installing the Me2 8 Working with the Me2 9 The Keyboard 10 LCD Saver 10 Menu Tree 11 Operating instructions 14 DMX Control 17 Bootloader 18 RDM Control 18 Fog fluid...

Page 4: ...nufacturer its service agent or similarly qualified persons in order to avoid a hazard HOW TO READ THIS OPERATING GUIDE WARNING and CAUTION are used throughout this manual to forewarn of possible dang...

Page 5: ...installation We re looking forward to go that extra mile for you Contact us By Phone 1 800 663 3020 1 514 272 6040 By Fax 1 514 722 3229 By e mail info mdgfog com On the Web www mdgfog com The QR code...

Page 6: ...g until the temperature of the heating module is back within parameters A fourth safety system consists of a pressure relief valve which limits the working pressure and protects against over pressure...

Page 7: ...erator Operating Guide Rev A a 7 30 MAIN POWER Switch VAC Input 100 250 VAC 50 60 Hz Handle Fog output nozzles XLR 5 DMX RDM Connector LCD Keyboard Fog fluid reservoir CO2 or N2 Gas input 50 60 psi US...

Page 8: ...quires 2 m 6 56 ft of clearance to the front Fill the reservoir with MDG Neutral Fog Fluid see Filling the Fluid Reservoir paragraph Connect the gas inlet to a gas bottle equipped with a single or dou...

Page 9: ...Load These four seconds allow you to connect the generator to your PC via a USB cable to update the firmware of the control board see BootLoader for further details Then the MDG Me2 will display durin...

Page 10: ...e reaches its maximum value the program continues with the minimum value Mode moves the last selection to the upper level This key has no effect in the first level In a data input menu pressing this k...

Page 11: ...to define or verify the communication via DMX RDM Settings Menu summarizes general configuration of the generator The menu is refreshed every second Items preceded by the character are state messages...

Page 12: ...is off due to a failure see diagnostic ERROR Error message when State FAIL see diagnostic TEMP Temperature status heating module TOO LOW temperature too low OK temperature within specifications ready...

Page 13: ...R yyy DMX Address 1 to 510 Network DMX RDM 1 UNIT yyy Channel 1 value OFF 50 128 ON 2 OUTPUT yyy Channel 2 value 0 0 to 100 255 3 FOG yyy Channel 3 value OFF 50 128 ON SETTINGS Settings menu UNITS Uni...

Page 14: ...omatic Purging System APS will be initiated STATUS STATE PURGING After the first purging cycle is completed approx time 30 sec the generator is ready to produce fog Fog Production When the generator i...

Page 15: ...mperature of the heating module is not increasing with the proper thermal ramp This is generally due to a heater cartridge s problem Shut down the generator and restart it Check the heating process wi...

Page 16: ...or a sensor problem Shut down the generator and restart it ERROR PCB HIGH LAST ERR CODE D This error will occur when the internal temperature of the generator is too high This may happen if the extern...

Page 17: ...signal is lost the generator keeps the last DMX values WARNING In AUTO Mode DMX commands always take precedence over Local commands The MDG Me2 provides a simple way to check if there is DMX signal T...

Page 18: ...B Male Male type Contact the MDG Service to have the last package firmware upgrade for the MDG Me2 RDM CONTROL The MDG Me2 can be controlled via a RDM ANSI E1 20 protocol an intelligent bi directional...

Page 19: ...FO 0x0060 PRODUCT_DETAIL_ID_LIST 0x0070 DEVICE_MODEL_DESCRIPTION 0x0080 White Mineral oil hazer MANUFACTURER_LABEL 0x0081 MDG Fog Generators Ltd DEVICE_LABEL 0x0082 SOFTWARE_VERSION_LABEL 0x00C0 DMX_P...

Page 20: ...G distributors or dealers Available in 4 L 1 US gallon 5 L Europe Only 20 L 5 3 US gallon 205 L 55 US gallon and 1000 L 264 US gallon FILLING THE FLUID RESERVOIR WARNING Use only MDG Neutral Fog Fluid...

Page 21: ...1415 W Verify the AC voltage on the power cord 100 250 VAC The generator does not produce fog Verify that the Unit is ON CONTROL UNIT ON Verify that the UNIT is READY STATUS STATE READY The generator...

Page 22: ...alfunction Restart the generator Please contact MDG Service if this problem persists ERROR HEATER This is a heating timeout due to a cartridge heater problem Restart the generator and check the heatin...

Page 23: ...SET Restart the generator Please contact MDG Service if this problem persists LCD displays strange letters or does not seem to work normally In some conditions Radio transmission or static discharges...

Page 24: ...easier on your generator with special compartments for accessories like cable extensions and remote control timers PORTABILITY OPTION The portability option stores the gas canister securely underneath...

Page 25: ...kg 5 9 lb per hour at 2 76 bar 40 psi Automatic Purging System Standard feature Warm up time 8 minutes Operating voltage 100 250 VAC 50 60Hz 1 phase Ground Earth connection REQUIRED Power consumption...

Page 26: ...Me2 Fog Generator Operating Guide Rev A a 26 30 Dimensions...

Page 27: ...Me2 Fog Generator Operating Guide Rev A a 27 30...

Page 28: ...his warranty MDG Fog Generators Ltd will repair or replace it free of all charges except transportation costs This warranty applies only to the product itself and MDG Fog Generators Ltd declines respo...

Page 29: ...Me2 Fog Generator Operating Guide Rev A a 29 30 Declaration of conformity...

Page 30: ...Me2 Fog Generator Operating Guide Rev A a 30 30 Notes...

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