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19

16-ALARMS

Technical Dept. - All rights reserved - Reproduction prohibited

In the event that alarm A05 is triggered often, please note that:

A05

Safety devices alarm

Smoke pressure switch triggered

Check for chimney obstructions / door open

Fuel loading hatch

Close the hatch.

Lower the fuel level in the hopper.

Open stove door

Close the door

it is required to check some points to verify the cause of the problem and potentially operate on some adjustments and/or safety devices 

to restore correct operation of the product.

However please note that all adjustments and alterations affecting the operational safety devices, must only be performed if THE 

PRODUCT IS INSTALLED IN COMPLIANCE WITH THE STANDARDS AND LAWS IN FORCE AND IF IT IS SERVICED PROPERLY BY AUTHORISED AND 

SPECIALISED PERSONNEL. Alterations performed randomly, to ensure operation of the product even under non-compliant conditions, can 

cause serious damage to property and injuries to people.

Attention!

The adjustments must only be carried out by authorised and qualified personnel under their responsibility and 

by checking the conformity of the installation beforehand. The manufacturer declines all liability for damage to 

property or injuries to people in the event of altering the safety devices.

All liability for improper use of the product is entirely borne by the user and relieves the Manufacturer from any civil 

and criminal liability.

Series of stoves equipped with a pressure switch installed on the hopper with the sampling point positioned on the bottom, to the right of 

the gear motor. This system protects the whole system ensuring tightness of the stove throughout its duration.

It is important to understand that the pressure switch can be triggered with each significant drop in negative pressure and may be due to:

•  Flue clogging.

•  The presence of a foreign body in the flue (birds, nests, clogged grates, etc.).

•  Wind coming through the flue because it is unprotected or the installation was wall-mounted or required no flue.

•  Cold air draught down the flue.

•  A damaged pressure switch.

•  Blocked membrane inside the pressure switch because soot or pellet dust filtrated.

•  The pellet hopper is open or ajar for more than 60 seconds (60 seconds is the estimated time to reload the hopper).

•  Pellet trapped between the hopper cover and the hopper, which prevents the gasket to seal.

•  Broken/worn hopper cover gasket.

•  The gasket between the feed screw and the boiler is damaged or positioned incorrectly.

•  Fire door is open or the gasket is worn.

•  Clogged lateral smoke exchangers.

•  Inspection caps with gaskets installed incorrectly after maintenance.

•  Feed screw clogged by compressed pellets at the top.

•  The installation is compliant and the flue/smoke fitting does not generate obvious obstructions which can stop the release of smoke, 

such as: long horizontal sections (over 3 metres), uninsulated smoke ducts, “wall-mounted” smoke exhaust without proper terminals 

(installation regulated and permitted in France only [ZONE 3])

•  Internal air extraction or recirculation systems (e.g. VMC systems) that generate internal negative pressure exceeding that required 

by law (not exceeding 4 Pa)

•  Installed without combustion air ducting, it is crucial to check that there is an efficient air inlet dedicated to the stove, according to 

the specifications referred to in chapter 2 of this manual.

The circuit board has also been equipped with an automatic device with a timer and contactors which increase the RPM of the smoke 

extractor so as to restore the negative pressure inside the hopper and therefore the pressure switch, if the cover is opened for top-up or 

if there is an immediate or occasional pressure drop such as gusts of wind outside. If the pressure drop lasts for more than 60 seconds, 

the product is set in an alarm status (A05 or A18)

Summary of Contents for RAAM COMFORT AIR 8 S1

Page 1: ...Instructions in English SEALED PELLET STOVE RAAM COMFORT AIR 8 S1 RAAM COMFORT AIR 8 UP S1 PART 2 OPERATION AND CLEANING GB INSTALLATION GUIDE...

Page 2: ...TS TABLE OF CONTENTS II 12 FIRST IGNITION 3 13 CONTROL PANEL 5 14 MENU ITEMS AND OPERATION 6 15 SAFETY DEVICES 16 16 ALARMS 17 17 RECOMMENDATIONS FOR SAFE USE 22 18 CLEANING 23 19 TROUBLESHOOTING 32 2...

Page 3: ...the stove on and off press 1 on the control panel or press 3 from the remote control optional accessory The display on the panel will be ON with a flashing flame When the flame stops blinking the sto...

Page 4: ...OVETHEPELLETSFROMTHEBRAZIERANDCONTACTANAUTHORISEDTECHNICIAN Please ensure the brazier is clear of ALL pellets and ash build up following any failed ignitions Failure to clear out thebrazierpriortorese...

Page 5: ...eserved Reproduction prohibited KEY 1 Stove start up shutdown 2 Scrolling down through the programming menu 3 Menu 4 Scrolling up the programming menu 5 Decreases set temperature programming functions...

Page 6: ...dashes Example TIMER 1Timer 1 program active TIMER 1 4Timer 1 and 4 programs active TIMER 1 2 3 4 5 6 All timer programs active EXAMPLE OF PROGRAMMING With the stove on or off access the MENU scroll t...

Page 7: ...es of another program if the stove is already on the start has no effect while OFF turns off the stove When the stove is on and the timer is active pressing the OFF key turns off the stove The stove t...

Page 8: ...turns to the set values when the room temperature drops below the set threshold N B The point to the right of the room temperature on the control panel display indicates the half degrees e g 23 C is e...

Page 9: ...o scroll through and select Settings Press menu to confirm Use the arrow keys to scroll through and select language Press menu to confirm Use the keys to select the required language IT EN DE FR ES NL...

Page 10: ...de and time adjustment see paragraphs 8 f and 8 g respectively Theoption ECOstopt canbeadjustedtoensurecorrectoperationinthevariousenvironmentsinwhichthestovecanbeinstalledandto avoid constant shut do...

Page 11: ...torevenpressureintheduct itispossibletoincrease the smoke and ash extraction speed This change resolves all potential problems related to pellets clogged in the brazier and deposits forming at the bot...

Page 12: ...ress the menu key Use the arrow keys to scroll through and select Settings Press menu to confirm Use the arrow keys to scroll through and select Chimney sweeper function Press menu to confirm Use the...

Page 13: ...ature it provides Connect the cables coming from the external thermostat to terminal 14 on the board on the stove Proceed as follows to enable the external thermostat factory settings OFF Press the me...

Page 14: ...has been selected Attention Before using remove the protection from the battery The batteries are not included Keys 1 and 2 set the room temperature automatic mode See paragraph Automatic mode Keys 6...

Page 15: ...battery in the orientation marked on the remote control and on the battery itself The remote control takes 1 CR2025 lithium battery Used batteries contain metals which are harmful to the environment...

Page 16: ...ing is reached TEMPORARY POWER OUTAGE When a power outage lasts less than 10 the stove returns to its previous operating state If it is longer it executes a cooling re ignition cycle FAILED IGNITION I...

Page 17: ...minimum SETTINGS menu Pellet recipe If the alarm persists contact the service centre Check whether the room fan is working correctly A04 Smoke overtemperature Reduce the load of pellets SETTINGS menu...

Page 18: ...the smoke extractor at minimum speed for 10 then proceeds to the next step 2 Restores the stove to the operating condition prior to the blackout During stage 1 the panel shows ON BLACK OUT During sta...

Page 19: ...presence of a foreign body in the flue birds nests clogged grates etc Wind coming through the flue because it is unprotected or the installation was wall mounted or required no flue Cold air draught d...

Page 20: ...to RPM 10 10 in Active System products RPM 30 50 in NON Active System products Thepercentagevariationaffectsallpowervalues 1to5 proportionallyandasapercentage Thepercentagevariationdoesnotaffect inter...

Page 21: ...C 187 C 210 C Smoke temperature PLEASENOTETheindicatednegativepressurereadingsmaydifferby 1Pabasedonfluegastemperature Likewise fluegastemperature may differ by 10 C based on fuel quality or appliance...

Page 22: ...is installed in compliance with standards in force Furthermore it is of the utmost importance to comply with the following simple rules Every time the brazier is removed for cleaning it must always be...

Page 23: ...aintenance if used with certified good quality pellets DAILY ORWEEKLY CLEANING PERFORMED BYTHE USER Brazier cleaning Beforeignition alwayscleanthebrazier T andremoveanyashordepositsfromitthatmightobst...

Page 24: ...component Cleaning the ash box In order to clean the ash box remove brazier T and remove the firebox grid O by simply removing it from its seat Wipe away any residual ash before repositioning the gri...

Page 25: ...mbustion residue before it becomes very difficult to remove it due to moisture compacting it over time ATTENTION Itisobligatorytohaveanauthorisedandskilledtechnicianperformtheperiodicend of seasonclea...

Page 26: ...M M L S 26 18 CLEANING tilt deflector M to make it come out from its seat remove the two plates S and L by simply sliding them out from their seats...

Page 27: ...tion prohibited Useaflexiblebrush approximately1mlong toscrapethewallsofthefirebox seearrow underplates L and S justremoved tomake the ash fall into the lower compartment Then thoroughly clean the low...

Page 28: ...fibre gaskets on the door of the stove If necessary order new replacement gaskets from the retailer or contact an authorised service centre to carry out the operation ATTENTION The frequency with whi...

Page 29: ...GTHE SMOKE BOX To remove ash from smoke box A remove the stove cladding as indicated in the product manual remove the four x screws cap V andgasket U Now usingthenozzleofavacuumcleaner removeanyashand...

Page 30: ...tion withthe papersheet test andthatwhenthedoorisclosed theclosingblock X in the figure does not protrude from the sheet metal to which it is secured For some products it will be necessary to disassem...

Page 31: ...difthecontrolpaneldisplaydoesnotswitchonwhentheproductisswitchedonagainbypressing the main switch on its side There is a fusebox on the side of the product near the power socket Open the fusebox cover...

Page 32: ...ved and switch the product back on If the problem persists contactTechnical Assistance The door is not closed properly or the gaskets are worn Closethedoorandreplacethegasketswith originalones Unsuita...

Page 33: ...oken Replacethecontrolpanel The convection air fan never stops Faulty or broken temperature control probe Checktheprobeandreplaceit ifrequired In the automatic position the stove always runs at full p...

Page 34: ...CAUSES SOLUTIONS No increase in temperature with stove in operation Incorrect combustion adjustment Check recipe Set flame 1 setting level too low Increase power from the settings menu Poor pellet qu...

Page 35: ...SCREW 13 SMOKE SENSOR 14 EXTERNALTHERMOSTAT CONNECTION TERMINAL BLOCK 15 ROOMTEMPERATURE PROBE 16 17 18 SMOKE EXTRACTOR FAN SPEED CONTROL 19 20 21 22 REAR ROOM FAN FAN 3 23 24 25 CONTROL PANEL 26 MODE...

Page 36: ...Via La Croce n 8 33074Vigonovo di Fontanafredda PN ITALY Telephone 39 0434 997200 Internet www red365 it e mail info red365 it 8901872700 REV 1 14 12 2018...

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