17
16-ALARMS
Technical Dept. - All rights reserved - Reproduction prohibited
ALARM SIGNALLING
When an operating condition other than the one expected for regular stove operation occurs, an alarm is triggered.
The reason for the alarm is shown on the control panel. The sound signal is not enabled for alarms A01-A02 in order not to disturb the user
when there is an absence of pellets in the hopper during the night.
Panel signalling
Type of problem
Solution
A01
The flame does not light
Check the level of pellets in the hopper.
Check that the brazier is correctly positioned in its seat
and has no deposits or unburnt material.
Make sure the glow plug warms up.
Thoroughly empty and clean the brazier before
restarting.
A02
The fire goes out abnormally.
Check the level of pellets in the tank.
A03
Thermostat alarm
The temperature of the pellet hopper exceeds
the required safety threshold.
Wait until the end of the cooling stage, stop the alarm
and re-ignite the stove setting the supply of fuel to
minimum (SETTINGS menu - Pellet recipe). If the
alarm persists, contact the service centre.
Check whether the room fan is working correctly.
A04
Smoke overtemperature.
Reduce the load of pellets (SETTINGS menu - Pellet
recipe). Check cleaning of the brazier.
A05
Safety devices alarm
Smoke pressure switch triggered
Check for chimney obstructions / door open
Fuel loading hatch
Close the hatch.
Lower the fuel level in the hopper.
Open stove door
Close the door
A08
Anomalous operation of smoke fan.
Cancel the alarm and turn the stove on again. If the
alarm persists, contact the service centre.
A09
Smoke sensor fault.
Cancel the alarm and turn the stove on again. If the
alarm persists, contact the service centre.
Service
Routine maintenance warning (does not seize) When this blinking message appears upon start-up,
it means that the operating hours preset before
maintenance have expired. Call the service centre.
ALARM RESET
To reset the alarm, press and hold key 1 (ESC) for a few seconds. The stove checks whether or not the cause of the alarm is ongoing.
In the first case, the alarm continues to be displayed, in the second case it turns OFF.
If the alarm persists, contact a service centre.
