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PBXgateway II Quick Installation Guide

10

Multiple Users

Remote offices with multiple users can be connected through the following device:

EXTender 6000, 8 & 12 user

-– provides remote voice access to a corporate PBX using one of the above

remote clients for phone termination at the remote site.

Figure 4:

EXTender 6000 – 8 and 12 Ports

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Summary of Contents for EXTender PBXgateway II

Page 1: ...Quality is our job Customer satisfaction is our mission G GWY2 SXM Rev AF May 08 2005 PBXgatewayTM II Quick Installation Guide...

Page 2: ...nts applications trademarks copyrights or other intellectual property rights covering subject matter in this publication The furnishing of this document does not give you license to these patents trad...

Page 3: ...ns to the PBX 16 Connections to the PBXgateway II 17 Telephony Wiring 18 Connection for the Management Interface MI 19 Direct Serial Connection 19 Console Port Connection 19 Enhanced Terminal Interfac...

Page 4: ...he Mobile Phone s TN Ch2 40 SCENARIO 2 Only Mobile Phone Is Used 40 Provisioning the Primary Voice Channel of the Mobile Phone s TN Ch1 40 Provisioning the Secondary Data Channel of the Mobile Phone s...

Page 5: ...to building surfaces Do not allow anything to rest on the power cord Do not locate this product where persons walking on it will abuse the cord Do not operate the system if chemical gas leakage is sus...

Page 6: ...at the PBXgateway II Branch offices teleworkers and remote call center agents can be connected using standard IP network termination devices such as IP routers DSL or cable modems As long as the IP n...

Page 7: ...TN The Analog EXTender 1000u is a single user device that enables a remote user to have full access to the digital telephone features and functions of the PBX This EXTender enables a remote user to ac...

Page 8: ...r ISDN The EXTender 3000 is a single user device that enables a remote user to have full access to the digital telephone features and functions of the PBX The EXTender 3000 enables a remote user to ac...

Page 9: ...nnect to the PBXgateway II via a 10BaseT Ethernet connection using IP packet transmission Remote users phones will connect into the remote module via an RJ 45 or RJ 11 phone jack and their phone traff...

Page 10: ...offices with multiple users can be connected through the following device EXTender 6000 8 12 user provides remote voice access to a corporate PBX using one of the above remote clients for phone termi...

Page 11: ...of ports on the PBXgateway II to support ConneX functionality Any port that is designated for RCX functionality can also be configured to operate in one of four operating modes Roaming Mode Requires...

Page 12: ...llowing items are required before installing the PBXgateway II Network Requirements Circuit based RVP_Direct Appropriate network terminating device must be installed configured and functioning at both...

Page 13: ...he bandwidth is determined by the number of users telephones and the corresponding compression type used Use the following formula to establish your total data bandwidth needs A B C D Total Bandwidth...

Page 14: ...ing worksheet can be used to map each individual remote client port with the necessary connection WAN or LAN compression method and user information User ID EXT as they apply to the PBXgateway II Exam...

Page 15: ...ttach brackets for rack mount yes Mounting Brackets 2 For rack mounting yes System Administrator s Guide Complete manual for the PBXgateway II yes Installation Guide Basic setup instructions for the P...

Page 16: ...communication rack using provided hardware as shown below or simply placed on a shelf within the rack Figure 6 Securing the Unit to a Rack Connections to the PBX The typical connections from the PBXg...

Page 17: ...remote access DTE Note Set the COM port as follows Baud rate 9600 Databits 8 Parity none Stopbits 1 Software flow control XON XOFF C 100 240V Power Connect to a 120VAC outlet D Network Interface Futu...

Page 18: ...WH BR 4 5 05 30 SL WH WH SL 5 6 06 31 BL RD RD BL 6 7 07 32 OR RD RD OR 7 8 08 33 GN RD RD GV 8 9 09 34 BR RD RD BR 9 10 10 35 SL RD RD SL 10 11 11 36 BL BK BK BL 11 12 12 37 OR BK BK OR 12 13 13 38...

Page 19: ...Male cable is required Use this cable to connect the PC s COM Port to the console port on the front of the unit see the figure below Note Cable length should not exceed 50 ft Before you connect Before...

Page 20: ...tab and configure Emulation to VT100 then click OK Go to Power Up Sequence on the next page Note You can also manage the device using Telnet HTML Web browser etc See Remote Access Connections on page...

Page 21: ...ask you to run the Setup Wizard If you type Yes the wizard will ask a series of configuration questions see next page If you type No the PC displays the following message Press Enter to start the PBX...

Page 22: ...the initial configuration programming Portion of the variables configured through Setup Wizard WAN cable type RVP only Connection speed RVP only IP Configuration Standard Console UI vs the Setup Wiza...

Page 23: ...is bordered on all four sides with a symbol as shown above To enlarge the screen within the VT 100 application Click any corner of the screen Drag the screen to enlarge Check that the screen is borde...

Page 24: ...to configure the system Which type of Network Device s do you have It is also necessary to identify which type of network access device and the type of network circuit or packet based over which these...

Page 25: ...instructions Prerequisites for Configuration The PBXgateway II at the corporate site and the EXTender 6000 at the branch office must be installed properly and the network link between both devices mu...

Page 26: ...ings Set the WAN port mode interface type Async RS 232 V 35 Enable Disable WAN port Enable WAN ports to connect to network device Disable WAN ports not being used WAN 1 Enabled WAN 2 Disabled Set Asyn...

Page 27: ...ng sent to the PBX This can be adjusted to decrease the amount of echo during calls The Tx attenuation can be adjusted separately so as to not affect the Rx audio level Rx Attenuation This can be adju...

Page 28: ...s parameter sets the synchronous data transfer speed of the WAN port and must match the network device speed Note This Sync Rate information displayed in bytes must be obtained through the network dev...

Page 29: ...PBXgateway II Quick Installation Guide 29 4 Press the key to the Save parameter 5 Press Enter to save changes to the active config swt file...

Page 30: ...h User ID s and Connect Passwords if assigned Configuration Items The following parameters need to be configured on the PBXgateway II Refer to the PBXgateway II System Administrator s Guide for comple...

Page 31: ...II and EXTender 4000 units The network administrator must provide the remote users with User ID s and Connect Passwords if assigned or port numbers if not using User ID s Configuration Items The foll...

Page 32: ...requisites for Configuration The PBX B2 channel CH2 associated with the port assigned to the Mobile EXTender MUST be con figured for analog voice Refer to the PBXgateway II System Administrator s Guid...

Page 33: ...ted ConneX features to all ports If you wish to use a single port for ConneX then configure an individual port Procedure Meridian DEFINITY 1 Access the ConneX parameter using the following path MI Pat...

Page 34: ...s used to dial out from the KSU on the Trunk port for dialback purposes 4 Access the same path as above Select the next port in sequence ie If you selected Port 1 above select Port 2 Note The Trunk an...

Page 35: ...Ring Count Properly setting this ring count will ensure calls are routed to your Corporate Voice Mail instead of your mobile service provider s voicemail Ring count will dictate the number of audible...

Page 36: ...rom an external set either Direct Ring Transfer of a Target Line to the port should be used The link can also be reached externally via a call to the Company Directory if an Automated Attendant is con...

Page 37: ...with a minimum or 3 I Cs assigned 3 Set Answer DN to the DN of the appropriate desk set 4 Set Foreward on No Answer and Forward on Busy to None 5 Set Do Not Disturb on Busy to N 6 Set Handsfree to Non...

Page 38: ...D and 6424D also support the analog adjunct feature Notice the Data Option field appears in the middle of the screen when this change is made Tech Tip It is NOT necessary for the phone type to match t...

Page 39: ...gh a transfer from a main number i e Intuity Vector IVR etc 8 Type in the extension Name Give this extension a descriptive name so it is clear what it is being used for i e Username B2 Mobile 1 9 Set...

Page 40: ...ese settings when programming the RemoteConneX PBXgateway Provisioning the Secondary Data Channel of the Mobile Phone s TN Ch2 1 On the Meridian maintenance terminal use the LD 11 to add Analog Termin...

Page 41: ...TN Refer to Meridian 1 documentation for more details on programming an ATA Although no ATA adapter is used for the RemoteConneX application the programming required for the ATA device applies to the...

Page 42: ...CDMD MCTD CLBD AUTU GPUD DPUD DNDD CFXD ARHD CLTD ASCD CPFA CPTA ABDD CFHD FICD NAID BUZZ AHD DDGA NAMA DRDD EXR0 USRD ULAD RTDD RBDD RBHD OCBD FLXD FTTC CPND_LANG ENG HUNT Enter voicemail box number...

Page 43: ...FXD ARHD CLTD ASCD CPFA CPTD ABDD CFHD FICD NAID BUZZ AHD DDGA NAMA DRDD EXR0 USRD ULAD RTDD RBDD RBHD OCBD FLXA FTTC CPND_LANG ENG HUNT PLEV 02 AST IAPG 0 AACS NO ITNA NO DGRP MLWU_LANG 0 DNDR 0 DTMK...

Page 44: ...32 cable The DEFINITY should have DCP ports assigned to the Gateway II Note Only ports that support either an Analog or Data adjunct can be used Procedure 1 Locate the terminal and turn it on 2 At the...

Page 45: ...the EXTender 1000 Remote change the setting to Analog For the EXTender 3000 Remote change the setting to Data Module 7 Using the Next Page button advance to the screen labeled either Analog Adjunct EX...

Page 46: ...sic configuration terminal consisting of a monitor and keyboard is connected to the PBX via an RS 232 cable The PBX should have DCP ports assigned to the Gateway II Procedure You first need to configu...

Page 47: ...e Mail DN shown LHK 0 PLEV 02 AST IAPG 0 AACS NO ITNA NO DGRP MLWU_LANG 0 DNDR 0 KEY 00 SCR 2000 0 MARP 01 SCR 2100 0 MARP 02 TRN 03 AO6 04 05 06 07 08 09 10 11 12 13 14 15 Note The underlined items a...

Page 48: ...LND CNDD CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD ICDD CDMD MCTD CLBD AUTU GPUD DPUD DNDD CFXD ARHD CLTD ASCD CPFA CPTD ABDD CFHD FICD NAID BUZZ AHD DDGA NAMA DRDD EXR0 USRD ULAD RTDD RBDD RBHD...

Page 49: ...1 12 13 The SCR number shown here will have to be changed to a DID number in order to establish a session thru the B2 channel from the EXTender 3000 Note The underlined items above are the minimum CLS...

Page 50: ...rator must provide the remote users with User ID s and Connect Passwords if assigned or port numbers if not using User ID s For detailed instructions on connecting the EXTender 1000 to the PBXgateway...

Page 51: ...dentifier numbers SPIDs 2 Directory numbers DNs Terminal Endpoint Identifier TEI The network administrator must provide the remote users with User ID s and Connect Passwords if assigned or port number...

Page 52: ...ables a complete network connection between the EXTender and the PBX Possible Value Description Data Static One EXTender 1000 uses one port Data Hunt One EXTender 1000 can use a range of ports example...

Page 53: ...User List The menu has the following parameters Figure 21 User List 2 To see all of the current authorized users select List Users from the User List menu This screen shows all of the current users Fo...

Page 54: ...w prior to installing the modem Function Setting Description DTR Normal mode ON Computer must provide DTR signal for modem to accept commands dropping DTR terminates a call Verbal result codes ON Disp...

Page 55: ...All IP parameters must be configured before a Telnet session can be established to a unit The PBXgateway II must be powered up and online see Power up procedure on page 19 Procedure 1 On a computer r...

Page 56: ...ed to the LAN via the LAN port The PBXgateway must be powered up and online see Power up procedure on page 20 Procedure 1 Access the Management Interface MI using a Telnet session or via the Console P...

Page 57: ...Green WAN1 Solid Green Ready if a synchronous device is connected to WAN 1 Solid Orange Ready if an asynchronous ISDN TA is connected and accepting commands but there is no link up in Call Suspend mod...

Page 58: ...gement Interface by requiring a password for entry This Admin Password MUST be entered before any configuration parameters are changed Note Both units have their own separate Admin Passwords Connect P...

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