13
Troubleshooting and Diagnostics
13-17
Diagnostics
UltraNet Edge 3000 from a remote terminal. Use the same procedure
for all diagnostic programs except where noted.
Serial Interface
Connection
To use a serial connection, follow this procedure:
1. Configure the terminal emulator for a speed of 38400, 8 data bits,
no parity, 1 stop bit, and no flow control.
Once you are connected to the UltraNet Edge 3000, the
tm.0x10>
prompt will be displayed.
2. From the
tm.0x10>
prompt, type
abort
and press the
Enter
key.
The UltraNet Edge 3000 will start to reboot.
3. When the
prom>
prompt is displayed, press the
Enter
key. This
will interrupt the auto-boot sequence.
Ethernet
Maintenance
Interface
Connection
NOTE:
If you want to run diagnostics with a telnet session, contact Technical
Support for the Prom user name and password (see the “Regulatory and
Safety Statements” section in the Chapter
Preface
).
Use the following procedure to use an Ethernet connection:
1. Telnet to the UltraNet Edge 3000 via the Ethernet maintenance
interface.
Once you are connected to the UltraNet Edge 3000, the
tm.0x10>
prompt will be displayed.
2. From the prompt, type
abort
and press the
Enter
key.
The UltraNet Edge 3000 will start to reboot and the telnet
connection will disconnect.
3. Quickly disconnect your telnet session if it didn’t disconnect
automatically.
4. Re-establish the telnet connection immediately. If the telnet
connection is not made immediately, the auto-boot sequence will
start and you will no longer be in the
prom
mode.
If the auto-boot sequence is not interrupted, you will see the
tm.0x10>
prompt.
5. Enter the
prom
user name and password when prompted.
Summary of Contents for ULTRANET EDGE 3000
Page 1: ...UltraNet Edge Storage Router 3000 Release 3 2 User Guide P N 620 000248 030 REV A...
Page 12: ...UltraNet Edge Storage Router 3000 User Guide xii Contents...
Page 14: ...xiv UltraNet Edge Storage Router 3000 User Guide Figures...
Page 40: ...1 1 8 McDATA UltraNet Edge 3000 User Guide UltraNet Edge 3000 Security...
Page 76: ...4 4 8 McDATA UltraNet Edge 3000 User Guide Building the Custom Chassis...
Page 106: ...5 5 30 McDATA UltraNet Edge 3000 User Guide Delivering the Configured Network...
Page 138: ...6 6 32 McDATA UltraNet Edge 3000 User Guide Delivering the Configured Network...
Page 208: ...8 8 36 McDATA UltraNet Edge 3000 User Guide Delivering the Configured Network...
Page 256: ...9 9 48 McDATA UltraNet Edge 3000 User Guide Delivering the Configured Network...
Page 278: ...11 11 16 McDATA UltraNet Edge 3000 User Guide UltraNet ConfigManager Upgrade...
Page 372: ...C 10 UltraNet Edge Storage Router 3000 User Guide OC 3 ATM Specifications...
Page 384: ...D 12 UltraNet Edge Storage Router 3000 User Guide F_Port Disk Streaming Settings...
Page 396: ...F 8 UltraNet Edge Storage Router 3000 User Guide SNMP Software Packages...
Page 414: ...J 6 UltraNet Edge Storage Router 3000 User Guide Configuration Worksheets...
Page 428: ...UltraNet Edge Storage Router 3000 User Guide i 6 Index...