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matrix 1 led troubleshooting

24V

GND

UL ALARM 12V

ALARM RET

RESET

GND

GATE

TAMPER

MAG

LOCK

OPEN

RIGHT

OPEN

LEFT

MAGLOCK

DELAY

PRIMARY

GATE

SAFETY

CENTER

EXIT

OPEN

MAX

GATE SPEED

STOP

CLOSE

ANTI

TAILGATE

CLOSE TIMER

POSITION

RECORDER

ID

PLUG

AUTOMATIC OPEN/CLOSE CONTROLS

BATTERY

BACK-UP MODE

MATRIX 1

PHOTOCELL

EDGE 1

EDGE 2

ID PLUG

ERROR

OPEN

COM

CLOSE

Tamper NO

COM

GND

Tamper IN

OFF

OFF

ON

EXIT

PARTIAL

OPEN

OBD PORT

BLACK BOX

MOTOR MOTION

CENTER

REVERSE SENSITIVITY

MOTOR OVERLOAD

NO LIMIT SWITCH /

CLAMP SLIPPING

MIN

MAX

12VDC

GND

24VDC

GND

MAX

MIN

OFF

SAFETY

LEAVE

OPEN

LEAVE

CLOSED

MADE in USA

OPEN
1 TIME

2Sec

1.5Sec

COM

NC

BATTERY

IN USE

POWER

GATE

STATUS

MOTOR

ON-LINE

LIMIT

SWITCH

ON-LINE

(+)

GND

(-)

PRIMARY

GATE

(+)

GND

(-)

SEC

GATE

 

UL

ENTRAP

PHOTOCELL

GND

STRIKE

GND

KEYP

AD / RDR

GND

FIRE DEPT

GND

MAX OPEN

GND

RADIO SIG.

RADIO GND

OPEN

STOP

CLOSE

COM

GA

TE DISABLE

Matrix 1 LED

Problem Condition

Solution(s) for

Problem Condition

Normal

LED

“ID PLUG” LED is FLASHING on Matrix 1 and 
board beeping
“POWER” LED is OFF

“BATTERY IN USE” LED is ON

“BATTERY IN USE” and “POWER” LED  are 
FLASHING
PRIMARY “MOTOR ON-LINE” LED is OFF 

SECONDARY “MOTOR ON-LINE” LED is OFF

PRIMARY “LIMIT SWITCH ON-LINE” LED is
OFF
SECONDARY “LIMIT SWITCH ON-LINE” LED is 
OFF
“UL Entrap” LED is ON

“REVERSE SENSITIVITY” LED is FLASHING

“EDGE 1” LED is ON

“EDGE 1” LED is flashing

“EDGE 2” LED is ON

“EDGE 2” LED is FLASHING

OFF

15

ON

21

OFF

20

OFF / ON

20 / 21

ON

9

ON

8

ON

7

ON

6

OFF

16

OFF

17

OFF

13

OFF

13

OFF

14

OFF

14

15. ID PLUG ERROR

14. EDGE 2

13. EDGE 1

12. PHOTOCELL

16. UL ENTRAPMENT

17. REVERSE SENSITIVITY

21. POWER

22. GATE DISABLE

8. SECONDARY MOTOR ON-LINE

9. PRIMARY MOTOR ON-LINE

6. SECONDARY LIMIT SWITCH ON-LINE

1. EXIT LOOP

2. CENTER LOOP

3. SAFETY LOOP

7. PRIMARY LIMIT SWITCH ON-LINE

20. BATTERY IN USE

10. MAGLOCK

11. GATE TAMPER

4. 12 VDC

5. 24 VDC

18. MOTOR OVERLOAD
19. NO LIMIT SWITCH

 

CLAMP SLIPPING

Table continued on next page

9

ID plug 

MUST

 be plugged in.

MAX 1500

MAX 2200

MAX F1

8

MAX

 1500

MAX 2200

MAX F1

8

 Insert ID PLUG module that is tethered to chassis into “ID PLUG” connector of Matrix 1.

 Check if AC POWER ON/OFF SWITCH is ON.

 Check 24 V wiring from MC-200 PRIMARY.

 AC power is lost, operator is in battery back-up mode.

 Check if AC POWER ON/OFF SWITCH is ON.

 Measure power input DC voltage on Matrix 1 (“24V/GND” - 2-pin black connector), (expected reading 

  34 VDC if AC on, 25VDC if on battery back-up).

 Battery not plugged in to BATTERY IN port on battery charger (BC-7 module)

 Check wiring between Matrix 1 RS4

8

5 (+,-, gnd) and PRIMARY MC-200 RS4

8

5 (+,-, gnd) terminals,

  connect [(+) to (+)], [(-) to (-)] and [GND to GND]

 Check wiring between Matrix 1 RS4

8

5 (+,-, gnd) and SECONDARY MC-200 RS4

8

5 (+,-, gnd) terminals, 

  connect [(+) to (+)], [(-) to (-)] and [GND to GND].

 Check if limit switch box is plugged into PRIMARY MC-200 “LIMIT SWITCH” input on back and MC-200 

  is powered ON.

 Check if limit switch box is plugged into SECONDARY MC-200 “LIMIT SWITCH” input on back and 

  MC-200 is powered ON.

 An entrapment event has occurred, check if an entrapment sensor was triggered (see if EDGE 1,

  EDGE 2, or PHOTOCELL LED is on).

 An ERD event may have occurred. Check for gate obstruction.

 ERD sensitivity is too high for application. Re-adjust ERD setting on MC-200, (see     ).

 Sensor on EDGE 1 input (photocell or edge) may have detected an obstruction while closing gate.

 Photocell on EDGE 1 input is misaligned with reflector.

 Sensor on EDGE 1 input (photocell or edge) may not be wired properly, (see     ).

 Sensor is NOT a N.C. monitored sensor that is UL325 2016 compliant.

 Sensor is damaged or malfunctioning.

 Sensor might need to be re-learned.

 Jumper between EDGE 2 and GND is missing or broken (jumper is required if a sensor is not present).

  Sensor on EDGE 2 input (photocell or edge) may have detected an obstruction while opening or closing 
 gate.

 Photocell on EDGE 2 input is misaligned with reflector.

 Sensor on EDGE 2 input (photocell or edge) may not be wired properly, (see     ).

 Sensor is NOT a N.C. monitored sensor that is UL325 2016 compliant.

 Sensor on EDGE 2 is damaged or malfunctioning.

 Sensor might need to be re-learned.

7

7

17

UL 325 2016 Standard-MAX Quick Install Rev 8

Summary of Contents for MAX 1500

Page 1: ...l Guide for MAX 1500 MAX 2200 Slide Gate Operators www max us com 4009963 Residential Commercial Brushless DC Slide Gate Operators Made in USA CONFORMS TO UL STD 325 UL CLASS I II III IV CERTIFIED TO...

Page 2: ...el Gate 1500 lbs Uphill Gate 5 Max Opening Time Selectable speed control MAX 12 inch per second Cycles per Hour AC Power Continuous Battery Back Up Cycles Batteries fully charged MAX 1500 approximatel...

Page 3: ...apment protection CLOSING photocell and or sensing edge when not using Gate Link wireless transmitter In ground loop wires Conduit Guidelines and Suggestions 8 625 12 75 Conduit Area Input Power Condu...

Page 4: ...perator is NOT parallel to gate Chain is NOT parallel to gate DO NOT mount chain bracket too high on gate NO NO YES YES YES YES Drive Gear NOTE The chain should sag no more than one 1 inch per 10 feet...

Page 5: ...TIC OPEN CLO SE CONTR OLS BATTERY BACK UP MO DE MATRIX 1 PHOTOCELL EDGE 1 EDGE 2 ID PLUG ERRO R OPEN COM CLOSE Tamp er NO COM GN D Tamp er IN OFF OFF ON EXI T PARTIAL OPEN OBD PORT BLACK BOX MO TO R M...

Page 6: ...earth or a grounding rod Dual Gate Operators NOTE Secondary operator will automatically be set to the opposite opening direction as the primary gate operator W ARNIN G W ARNIN G connect chass is to g...

Page 7: ...ear reducer BEFORE cycling operator Breather Pin CAUTION REMOVE BEFORE OPERATION Limit Sensor Activator Limit Sensor Activator BLACK Limit Sensor Plug Plug PhotoCell Edge UL Entrap 1 2 Limit SW ON LIN...

Page 8: ...d le a rn m o d e b e e p in g s to p s In p u ts a re n o w M O N IT O R E D 2 3 2 3 O P E N S T O P C LO S E MO TO R MO TIO N M C 2 0 0 S lid e EDGE 1 N C CLOSING Direction ONLY GND C Reflector GND...

Page 9: ...ns when using wireless option If a self supporting post is being used then sensing edges need to be installed on EACH side of the post to protect against entrapment in the OPENING and CLOSING directio...

Page 10: ...ate An input command press remote button or exit loop is needed BEFORE the gate will reset and close again When the gate encounters an obstruction during the OPEN cycle it will reverse approximately 6...

Page 11: ...DR GND FIRE DEPT GND MAX OPEN GND RADIO SIG RADIO GND OPEN STOP CLOSE COM GATE DISABLE loops loop detectors 10 In Ground Loops Connections Safety Loops Wired in series Safety Loop Safety Loop Exit Loo...

Page 12: ...ELL GND STRIKE GND KEYPAD RDR GND FIRE DEPT GND MAX OPEN GND RADIO SIG RADIO GND OPEN STOP CLOSE COM GATE DISABLE 12 VDC OR 24 VDC Radio Power 250 mA Max 4 Wire Radio 3 Wire Radio Card Reader Separate...

Page 13: ...back of the Gate Shut Off switch after servicing the operator to prevent the switch from accidentally being turned ON during normal operation Plug the wire back in and turn ON the switch only while se...

Page 14: ...GND STRIKE GND KEYPAD RDR GND FIRE DEPT GND MAX OPEN GND RADIO SIG RADIO GND OPEN STOP CLOSE COM GATE DISABLE ID PLUG PARTIAL OPEN CLOSE TIMER MAX PHOTOCELL OFF SAFETY CENTER OFF ON EXIT GATE TA Tamp...

Page 15: ...ING GATE TAMPER If an existing alarm system Building alarm system is connected to the GATE TAMPER relay see previous page notify proper authorities BEFORE dropping the chain IMPROPER Dropping of Chain...

Page 16: ...RIX JOG JOG LEFT RIG HT Jog LT Jog RT GND Edge 1 Edge 2 Photo Cell ERD Motor OverLoad POWER MC 200 Motor Controller 1615 14 13 12 3 4 5 MAX LED ON Sensitivity Edge ERD MOTOR Power In ALARM BATTERY PAC...

Page 17: ..._CIO Communica on Established Fri 07 11 2014 10 57 38 ENTRAP PRI_MC Photo Cell Deac vated Fri 07 11 2014 10 57 34 ENTRAP PRI_MC Photo Cell Ac vated Fri 07 11 2014 10 57 21 INFO Radio Input Deac vated...

Page 18: ...rapment sensor wiring or missing jumper If BATTERY IN USE LED is ON and BATTERY BACK UP MODE switch Leave Open then battery may be too low and gate is kept OPEN If BATTERY IN USE LED is ON and BATTERY...

Page 19: ...n MAX 1500 MAX 2200 MAX F18 MAX 1500 MAX 2200 MAX F18 Insert ID PLUG module that is tethered to chassis into ID PLUG connector of Matrix 1 Check if AC POWER ON OFF SWITCH is ON Check 24 V wiring from...

Page 20: ...ly ignore the flashing Check if Gate Shut off switch is ON Turn it OFF If it is OFF cycle the switch ON then OFF Check if the chain is dropped If so gate is disabled for safety Re install chain and cy...

Page 21: ...ed or malfunctioning Sensor might need to be re learned Jumper between EDGE 2 and GND is missing or broken jumper is required if a sensor is not present Sensor on EDGE 2 input photocell or edge may ha...

Page 22: ...power ON OFF switch is ON If so check AC power BATTERY Plug not plugged in to BATTERY IN port on battery module see below Battery needs to be replaced if BATTERY TEST fails and REPLACE BATTERY LED is...

Page 23: ...FT RIG HT Jog LT Jog RT GND Edge 1 Edge 2 Photo Cell ERD Motor Ove rLoad POWER MC 200 Motor Controlle r 1615 14 13 12 3 4 5 MAX LE D ON Sen sitiv ity Ed ge ERD M O T O R P o w e r In A L A R M B A T T...

Page 24: ...jumper unused inputs Entrapment Protection Sensor Guidelines 1 CAUTION See installation instructions ATTENTION Voir la notice d installation Edge 2 Photo Cell MC 200 PWR 12V MUST be used ONLY power en...

Page 25: ...e and or Photo Cell can be wired to ANY of the 3 Inputs MC 200 PWR 12V MUST be used to power MONITORED sensors UNUSED inputs MUST remain JUMPERED or fault will occur GN D 1 2 3 GN D 1 2 3 Inputs MUST...

Page 26: ...i n g E d g e M o n i t o r e d P h o t o C e l l OR G N D J o g R T J o g L T Entrapment Pro tection Inputs M U S T j u m p e r u n u s e d i n p u t s Entrapment Pro tection Sensor Guidelines 1 C A...

Page 27: ...25 UL 325 2016 Standard MAX Quick Install Rev 8...

Page 28: ...n River Ave Fountain Valley Ca 92708 Tel 949 699 0220 4009963 Residential Commercial Brushless DC Slide Gate Operators Made in USA CONFORMS TO UL STD 325 UL CLASS I II III IV CERTIFIED TO CAN CSA STD...

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