Matrox Extio 3 Series – User Guide
81
2
Cause
Windows Server 2016/2008 R2 only
– The Windows SSDP Discovery service may be disabled
on your system.
1
Solution
Make sure the SSDP Discovery service is enabled on your system.
3
Cause
Network discovery and file sharing may not be enabled on your system.
1
Solution
Enable network discovery and file sharing on your system.
4
Cause
The firewall for your system or for your network may be enabled and may prevent
communication with your Extio devices.
1
Solution
Make sure your firewall is properly configured to allow the necessary communication
between your Extio devices and the various networked components. For more information,
see “Appendix B – Firewall requirements”, page 90
.
Problem
Screen image defects appear
(example: image corruption or blockiness)
1
Cause
Temporal dithering may be enabled on some GPUs.
1
Solution
Configure your GPU settings so that the output’s color format is set to RGB and the dynamic
range is set to the highest level. For more information, see the documentation of your GPU.
Problem
Random display flickering occurs, or on-screen message (“Frame
rate conversion or video scaler on”, “Frame rate conversion on”, or,
“Video scaler on”) appears
1
Cause
Your video input and output are not at the same resolution or refresh rate.
1
Solution
Point-to-point mode
– In the OSD, click
Settings
Monitors
. Make sure the
Stabilize
display output
option is enabled.
Network mode
– In the Extio Central Manager, make sure the
Optimize video mode
compatibility with monitors
option is enabled.
Problem
Random display flickering occurs while using a point-to-point
connection
1
Cause
Your video output is unstable, or you may be using a fixed frequency monitor.
1
Solution
Point-to-point mode only
– In the OSD, click
Settings
Monitors
. Make sure the
Stabilize
display output
option is enabled.
