22
Matrox Extio 3 Series – User Guide
Maximum Transmission Unit should be set to 1400 (in
OSD
Receiver
tab
Network
tab
MTU
, or from Extio Central Manager
Receiver
Settings
Nework
MTU
).
On the transmitter:
Stream encryption should be enabled (in Extio Central Manager
Transmitter
Settings
Streaming
Encrypt A/V stream
).
Routing scheme
should be
Unicast
(in Extio Central Manager
Transmitter
Settings
Streaming
Routing scheme
).
Note:
This only needs to be done if your setup does
not support Multicast packets (for example, GRE tunnels).
Network congestion control value should be set (in Extio Central Manager
Transmitter
Settings
Streaming
Network congestion control
).
Maximum Transmission Unit value should be set to 1400 instead of the default value of
1500 (value can be seen from Extio Central Manager
Transmitter
Settings
Nework
MTU
).
Troubleshoot
When the receiver gets access to the local network, connection to the VPN will be done automatically.
If you have VPN connection problems, to help you troubleshoot, VPN related logs can be copied to
a USB key from the
VPN
tab
Get logs
button in the OSD, or from the
More options
tab
Download
administrative device log
option in the ECM.
The zip file of VPN logs contains the strongswan daemon (charon-systemd) logs (journalctl-
strongswan.log), some "swanctl" commands for diagnostics (swanctl.log), the md5sum of installed
certificates (swanctl.log), "ip -s xfrm" commands (ip.log) and the
swanctl.conf
that was generated
from
swanctl.json
.
Change the VPN configuration
When logged in, the user can change the VPN configuration at any time from the
VPN
tab in the OSD.
The user can also change it from the Login screen using the
Advanced VPN setup
option.
Make adjustments when necessary
You can make some changes, such as to the
MTU
, from the OSD
Receiver
tab
Network
tab.
Note
:
You must reboot the device for the change to become effective.
Using the
Physical address (MAC)
displayed in the OSD
Receiver
tab, the device local address can
be changed from the router.
