32
Martin ERA 300 Profile user guide
Troubleshooting
This section describes a few common problems that may occur during operation and provides
some suggestions for easy troubleshooting:
Symptom
Potential cause
Remedies
No light from fixture,
or fans not working.
Power supply issue,
such as blown fuse,
faulty connector or
damaged cable.
Ensure that the mains supply is connected
and supplying power to the fixture.
Check all power connections and cables.
Replace the fixture fuse.
One of the control
channels is
unresponsive or only
responds
intermittently.
Damaged step motor or
cable connection
between the head and
body.
Contact your Martin authorized distributor or
service center for assistance.
Fixture does not
respond to DMX
control.
Fault in the DMX
network due to
connector or cable
damaged, or incorrect
DMX addressing, or
potential interference
from proximity to a high
voltage installation.
Check that the fixture display is flashing to
show that DMX is not being received, and if
so, check all DMX cables and connections
to ensure the integrity of the physical
network.
Ensure that the DMX network is terminated.
Check that the components in the DMX
network all use standard DMX polarity.
Ensure that the fixture is set to the correct
DMX address, one that matches that set on
the DMX control device.
Check the pins on the connectors from the
previous fixture in the DMX network.
Attempt to control the fixture with another
DMX control device.
Move the fixture if it is being operated very
close to an unshielded high-voltage
installation.
Summary of Contents for ERA 300 Profile
Page 1: ...ERA 300 Profile User Guide...