Troubleshooting
Problem
Probable cause(s)
Remedy
No response from luminaire
when power is applied.
No power to luminaire.
Check power connections.
Ground fault protection circuit
breaker (RCD) has tripped.
Reset RCD. If problem
persists, have an electrician
replace the RCD or reduce the
number of luminaires powered
via one RCD.
If running in stand-alone
mode, DIP switch pin 8 is set
to ON.
Set DIP switch pin 8 to OFF to
allow stand-alone operation.
Luminaires do not respond
correctly to DMX control.
Controller not connected.
Check DMX data link. Inspect
connections and test cables.
Repair or replace as
necessary.
Incorrect DMX addressing.
Check address setting on
luminaire and controller.
Data link not terminated.
Connect 120 Ohm termination
resistor across data link +
(hot) and - (cold) in parallel
with last luminaire on link.
Two devices transmitting on
link.
Check that all luminaires are
set as slaves (DIP switch pin 9
ON).
Defective luminaire.
Bypass luminaires one at a
time until normal operation is
regained to identify faulty
luminaire.
Have faulty luminaire tested
and repaired by Martin service
technician.
Luminaires do not behave
correctly in master/slave mode
Two luminaires transmitting on
link.
Check that only one luminaire
is set to operate as master.
Defective luminaire.
Bypass luminaires one at a
time until normal operation is
regained to identify faulty
luminaire.
Have faulty luminaire tested
and repaired by Martin service
technician.
Poor quality light output and/or
color rendering.
Tube or tubes not burnt in.
Run tubes at 100% intensity
for 100 hours to burn in.
Tube defective.
Disconnect luminaire and
replace tube.
Table 4: Troubleshooting
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Summary of Contents for Cyclo Directional IP65
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