March Networks GW-DS150N, Manual

Page: 60 / 65

62
Scenario Solution
1 can't find any wireless
access point / wireless
device in ‘Site Survey’
function.
1 • Click 'Rescan' for few more times and see if you can find any
wireless access point or wireless device.
2. Please move closer to any known wireless access point.
3. ‘Ad hoc’ function must be enabled for the wireless device you wish
to establish a direct wireless link.
4. Please adjust the position of the antenna and click ‘Rescan’ button
for few more times.
Nothing happens when 1
click ‘Launch config
utilities’
1. Please make sure the wireless network card is firmly inserted into
your computer’s PCI slot. If the Ralink configuration utility’s icon is
black, the network card is not detected by your computer. Switch
the computer off and insert the card again. If this doesn’t work,
contact the dealer of purchase for help.
2. Reboot the computer and try again.
3. Remove the driver and re-install.
4. Contact the dealer of purchase for help.
1 can not establish
connection with a certain
wireless access point
1
•
Click ‘Connect’ for few more times.
2. If the SSID of access point you wish to connect is hidden (nothing
displayed in ‘SSID’ field in 'Site Survey’ function), you have to input
correct SSID of the access point you wish to connect. Please
contact the owner of access point to ask for correct SSID.
3. You have to input correct passphrase
1
security key to connect an
access point with encryption. Please contact the owner of access
point to ask for correct passphrase / security key.
The access point you wish to connect only allows network cards with
specific MAC address to establish connection. Please go to ‘About’ tab
and write the value of
‘Phy—Addess’ down, then present this value to the owner of access
point so he / she can add the MAC address of your network card to his /
her access point’s list.