14.0 Warranty & Service Information
© 2012 Magnum Energy, Inc.
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14.1 How to Receive Repair Service
If your product requires warranty service or repair, contact either:
1. An authorized service center, which are listed on the Magnum Energy
website at
http://www.magnumenergy.com/service/servicecenters-us.htm
, or
2. Magnum Energy, Inc. at:
Telephone: 425-353-8833
Fax: 425-353-8390
Email:
If returning your product directly to Magnum Energy for repair, you must:
Return the unit in the original, or equivalent, shipping container.
Receive a Return Materials Authorization (RMA) number from the factory
prior to the return of the product to Magnum Energy for repair.
Place RMA numbers clearly on the shipping container or on the packing
slip.
When sending your product for service, please ensure it is properly pack-
aged.
Damage due to inadequate packaging for shipment is not cov-
ered under warranty.
We recommend sending the product by traceable or
insured service.
