Magellan LeadCare Ultra, User Manual

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LeadCare Ultra
®
Blood Lead Testing System User’s Guide 13-1
13 Returns
A Return Materials Authorization (RMA) number must be issued by Magellan Diagnostics Product
Support and clearly attached to the product before it is returned.
1. Within the warranty period any part of the goods that prove to be defective in material or
workmanship may be repaired or replaced on an exchange basis with a new or functionally
operative part free of charge.
2. After such warranty period, any labor, transportation, and subsistence expense shall be borne
by the Buyer. If preferred, Buyer may return goods to Magellan Diagnostics with shipment both
ways at Buyer’s expense for repair work.
3. Parts returned damaged due to poor or insufficient packaging by the Buyer will not be accepted
for service unless otherwise agreed.
4. Any time parts are returned where no problems are found, a service/handling charge, which will
reflect the labor to test and verify the parts as well as other incurred expenses, will be borne by
the Buyer.
5. In no event shall Magellan Diagnostics be liable for incidental or consequential damages,
including, but not limited to, costs, or removal and reinstallation of such goods, good will,
overhead expenses, loss of profit, and loss of use.
6. The remedies are available only to the original Buyer. Buyer agrees to accept billing for service
expense for service call resulting from other than a Magellan Diagnostics goods failure or other
Magellan Diagnostics fault.