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Call Accounting Systems
DEFINITY ProLogix Solutions Release 2 Overview 555-235-100
Issue 2 June 1999 3-9
Call Accounting Systems
Lucent Technologies provides the following products to help you reduce telephone expenses, optimize
resources, assign costs, identify abuse, and clearly understand your telephone expenses and convey that
understanding to others:
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Telecommunications Management System (TMS)
Telecommunications Management System is a state-of-the-art, multi-user
telemanagement system. Designed in the industrial-strength, on-line, dynamic
server-based Informix NT, this application is unmatched in its performance and
speed.
Telecommunications Management System provides a full 32-bit seamless
application that targets client/server environments that use local area networks
(LANs) and wide area networks (WANs). Telecommunications Management
System is ODBC compliant and uses MAPI/TAPI conventions.
Telecommunications Management System is a fully distributed network-based
product.
Telecommunications Management System can support as many simultaneous
users as you require and is offered in various modules that include call
management (call accounting), asset management (inventory control), and
service management (work/service orders). Telecommunications Management
System also has a Cable Management offer that is available with either CAD or
non-CAD capabilities.
Summary of Contents for DEFINITY ProLogix Solutions
Page 1: ...DEFINITY ProLogix Solutions Release 2 0 Overview...
Page 2: ...Copyright 1997 1998 by Lucent Technologies All rights reserved...
Page 104: ...5 Automatic Call Distribution ACD Figure 2 A Basic Example of Automatic Call Distribution...
Page 122: ...6 Medium Range Mobility Solution Figure 3 TransTalk 9000...
Page 125: ...6 Long Range Mobility Solutions Figure 4 Long Range Mobility Solutions...
Page 130: ...6 Starter Application Package...
Page 228: ...B Telephones...