5
Automatic Call Distribution (ACD)
DEFINITY ProLogix Solutions Release 2 Overview 555-235-100
Issue 2 June 1999 5-10
Figure 2.
A Basic Example of Automatic Call Distribution
1)
DEFINITY ProLogix Solutions
5)
Group C: General Information
2)
Incoming Lines
6)
Queues
3)
Group A: Business Travel
7)
Call Coverage to Group C
4)
Group B: Personal Travel
8)
Voice Mail
Summary of Contents for DEFINITY ProLogix Solutions
Page 1: ...DEFINITY ProLogix Solutions Release 2 0 Overview...
Page 2: ...Copyright 1997 1998 by Lucent Technologies All rights reserved...
Page 104: ...5 Automatic Call Distribution ACD Figure 2 A Basic Example of Automatic Call Distribution...
Page 122: ...6 Medium Range Mobility Solution Figure 3 TransTalk 9000...
Page 125: ...6 Long Range Mobility Solutions Figure 4 Long Range Mobility Solutions...
Page 130: ...6 Starter Application Package...
Page 228: ...B Telephones...
