Lucent Technologies DEFINITY ProLogix Solutions, Overview

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3 Headsets
DEFINITY ProLogix Solutions Release 2 Overview 555-235-100 Issue 2 June 1999 3-4
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Professional Announcement Recordings
Professional announcement recordings (PARs) enhance Auto Attendant,
Automatic Call Distribution (ACD), and Integrated Voice Response (IVR)
applications. Professional announcement recordings greet and guide business
callers using crisp, clear, and concise voice messages that help optimize the
caller’s personal perception of automated communications. With professional
announcement recordings, callers hear professional productions that deliver
important information.
• Delay Announcement Systems
Delay announcement systems provide announce only, information
announcement, in-queue announcement, and broadcast messaging for businesses
with automatic messaging applications. These systems enhance the image of
your business by helping to prevent the callers from feeling abandoned during the
call.
Headsets
Headsets help increase work productivity in telephone intensive applications and are proven to reduce neck
strain and muscle tension for all workers who use a telephone at least 3 hours a day. Lucent Technologies
provides a complete product line for use in Call Center applications, traditional business office applications,
computer telephony applications, and mobility applications.