5
Basic Call Management System Vu
DEFINITY ProLogix Solutions Release 2 Overview 555-235-100
Issue 2 June 1999 5-16
Requirements
The following system requirements must be met for BCMS Vu to function properly:
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an IBM-compatible PC with:
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a 486DX/66 or higher processor
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a minimum of 16 megabytes (MB) of RAM
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a minimum of 500 MB of hard disk space is recommended. The requirements
for disk space on the user’s PC depends on the size of the Call Center
configuration and on the requirements for storing the historical data.
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a double-speed or higher CD-ROM drive
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an available serial port. A second serial port is required for remote
maintenance using pcANYWHERE if connecting to an external modem. A
third serial port is required if you are connected to a wallboard.
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a sound board and speakers are required for CD-ROM training
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Microsoft Windows 95 or Windows NT 4.0 or later
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BCMS software installed on DEFINITY ProLogix Solutions
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an 8400B Plus or 7400B Plus data module to connect the PC to DEFINITY
ProLogix Solutions
Summary of Contents for DEFINITY ProLogix Solutions
Page 1: ...DEFINITY ProLogix Solutions Release 2 0 Overview...
Page 2: ...Copyright 1997 1998 by Lucent Technologies All rights reserved...
Page 104: ...5 Automatic Call Distribution ACD Figure 2 A Basic Example of Automatic Call Distribution...
Page 122: ...6 Medium Range Mobility Solution Figure 3 TransTalk 9000...
Page 125: ...6 Long Range Mobility Solutions Figure 4 Long Range Mobility Solutions...
Page 130: ...6 Starter Application Package...
Page 228: ...B Telephones...