9
Call Detail Recording
DEFINITY ProLogix Solutions Release 2 Overview 555-235-100
Issue 2 June 1999 9-19
Call Accounting
System for
Windows
The Call Accounting System for Windows enables you to generate comprehensive
and accurate accounting reports using the familiar Microsoft Windows environment,
which can run several tasks at once. See “Call Accounting Systems” in Chapter 3 for
more information.
Call Accounting
System NT
The Call Accounting System NT has equivalent functionality as
Telecommunications Management System, but only offers call accounting. Call
Accounting System NT is a LAN/WAN-based application that supports customers
with multi-user requirements. See “Call Accounting Systems” in Chapter 3 for more
information.
Call Accounting
System Terminal
Lucent Technologies’ Call Accounting System Terminal is an easy-to-install
hardware and software package that enables you to assign expenses to as many as
three organizational levels. For example, you might assign costs at the department,
cost center, or extension level.
The system makes it easy for you to generate a wide variety of accounting and
system reports. For example, the Facility Grade of Service Report helps identify the
number of trunk lines needed to respond efficiently to incoming calls. You can also
generate toll fraud reports and alarms that identify excessive personal calls,
unauthorized calls, and calls to expensive dial-up recordings.
INTUITY Call
Accounting System
If you are using any of the INTUITY voice messaging products, the INTUITY Call
Accounting System is probably the best call accounting solution for you. See “Call
Accounting Systems” in Chapter 3 for more information.
Summary of Contents for DEFINITY ProLogix Solutions
Page 1: ...DEFINITY ProLogix Solutions Release 2 0 Overview...
Page 2: ...Copyright 1997 1998 by Lucent Technologies All rights reserved...
Page 104: ...5 Automatic Call Distribution ACD Figure 2 A Basic Example of Automatic Call Distribution...
Page 122: ...6 Medium Range Mobility Solution Figure 3 TransTalk 9000...
Page 125: ...6 Long Range Mobility Solutions Figure 4 Long Range Mobility Solutions...
Page 130: ...6 Starter Application Package...
Page 228: ...B Telephones...