L-INX User Manual
297
LOYTEC
Version 4.0
LOYTEC electronics GmbH
16 Troubleshooting
16.1 Technical Support
LOYTEC offers free telephone and e-mail support for the L-INX product series. If none of
the above descriptions solves your specific problem please contact us at the following
address:
LOYTEC electronics GmbH
Blumengasse 35
A-1170 Vienna
Austria / Europe
e-mail :
Web :
tel :
+43/1/4020805-100
fax :
+43/1/4020805-99
or
LOYTEC Americas Inc.
11258 Goodnight Lane
Suite 101
Dallas, Texas 75229
USA
e-mail:
Web:
http://www.loytec-americas.com
tel:
+1/512/402 5319
fax:
+1/972/243 6886
16.2 Statistics on the Console
16.2.1 Connecting to the Console
Use a PC terminal program with the communication settings set to 38,400 bps / 8 data bits /
no parity / 1 stop bit / no handshake. To connect COM1 of the PC to the Console on the
device, use a standard null-modem cable with full handshaking. Power up the device or
press
Return
if the device is already running. The menu shown in Figure 238 should appear
on the terminal.
