Chapter 1: Read Me First
Digital Video Security System Start Up Guide
5
Modem
28 bps or higher modem
CD-ROM Drive
Required for software installation
Computer Connection
USB
Camera
Included with DVM2101-A and DVM2051-A (not
included with DVM2100 or DVM2050)
1.5 Windows
Help
File
The Digital Video Security System User’s Manual is available in modified form as a
Windows Help file. To access the online Help file, click first on Help, then Help topics, and
finally the Contents section from the Digital Video Security System application itself.
1.6 Support
The following 3 options are available for technical support:
Type Contact
Hours
On-line Support
Please visit our website at
www.strategicvista.com
for free
technical information anytime and
weekly updates to the most
frequently asked questions
24 Hours / 7 days a
week
Email Support
Please email your queries to us
at
If you are experiencing a
technical problem, you can also
send the configuration file to us
for assistance
Allow 24 Hours (Mon-Fri)
for a technical support
person to respond to
your query
Telephone Support
Should you need to talk with a
customer support representative
please visit our website at
www.strategicvista.com
for the
most up to date telephone
customer support phone number.
Note that a fee may apply for this
service.
Support available 7 Days
a week
