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CONTACTING CUSTOMER SERVICE
If you cannot find the answers to your questions using the Support page, please contact
Customer Service directly. You can reach Customer Service in the following ways:
•
Go to
www.livescribe.com/support
, complete a Customer Service ticket and submit it.
•
Email Customer Service at: [email protected]
SAVING DATA FOR CUSTOMER SERVICE
If you are experiencing problems with an Echo Desktop product, you should gather
data from your installation for Customer Service.
1.
In Echo Desktop for Windows, choose
Help
>
Save Data for Customer
Service
. In Echo Desktop for Mac, hold the keyboard Control key down and
go to
Tools
>
Customer Support > Gather Debug Logs
2.
Save the data to your computer so you can send it to Customer Service if
requested.
esug6.0.4
Livescribe, Inc.
©
2007-201
5
8
Summary of Contents for PULSE
Page 1: ...User Guide ...
Page 10: ...Echo Smartpen User Guide ...