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problem appears, and then click the "end" button, "save" to the local for analysis or send
the log to the technician to locate the problem.

10.6 Common Trouble Cases

Table 40 - Trouble Cases

Trouble Case

Solution

Device could not boot up 1. The device is powered by external power supply via power

adapter or POE switch. Please use standard power adapter
provided or POE switch met with the specification
requirements and check if device is well connected to power
source.
2. If the device enters "POST mode" (the SIP/NET and
function button indicators are always on), the device system is
damaged. Please contact your location technical support to
help you restore your equipment system.

Device could not register
to a service provider

1. Please check if the device is connected to the network.
2. If the network connection is good, please check your line
configuration again. If all configurations are correct, contact
your service provider for support, or follow the instructions in
"10.4 Network Data Capture" to obtain a registered network
packet and send it to the Support Email to help analyze the
issue.

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Summary of Contents for i61

Page 1: ...Software Version 0 0 14 Release Date 2021 10 25 i61 i62 i63 i64 User Manual ...

Page 2: ...allation instructions 9 6 3 1 Installation 9 6 3 2 Device IP address 9 6 4 WEB configuration 10 6 5 SIP Configurations 10 6 6 Door opening operation 11 7 Basic Function 12 7 1 Swipe to open the door 12 7 2 Remote Door Opening 12 7 3 Password to Open Door 13 7 4 Making Calls 14 7 5 Answering Calls 14 7 6 End of the Call 14 7 7 Auto Answer 15 7 8 Call Waiting 16 8 Advance Function 17 8 1 Intercom 17...

Page 3: ...R XR 44 9 20 Intercom settings Features 45 9 21 Intercom settings Media 49 9 22 Intercom settings Camera Settings 50 9 23 Intercom Setting MCAST 54 9 24 Intercom Setting Action URL 54 9 25 Intercom Setting Time Date 55 9 26 Intercom settings Time plan 56 9 27 Intercom settings Tone 57 9 28 Intercom settings Led 58 9 29 Call list Call List 58 9 30 Call list Web Dial 59 9 31 Function key 59 9 32 Sec...

Page 4: ...4 9 42 EGS Setting Time Profile 76 9 43 EGS Setting Logs 77 10 Trouble Shooting 78 10 1 Get device system information 78 10 2 Reboot device 78 10 3 Device factory reset 78 10 4 Network Packets Capture 78 10 5 Get device log 78 10 6 Common Trouble Cases 79 ...

Page 5: ...ting 16 Picture 16 Call Waiting tone 16 Picture 17 WEB Intercom 17 Picture 18 MCAST 18 Picture 19 SIP hotspot 20 Picture 20 WEB Account 22 Picture 21 System Setting 22 Picture 22 Upgrade 23 Picture 23 Web page firmware upgrade 24 Picture 24 Auto provision settings 26 Picture 25 FDMS 28 Picture 26 Tools 29 Picture 27 Network Basic Setting 30 Picture 28 Service port setting interface 31 Picture 29 N...

Page 6: ...re 48 Led 58 Picture 49 Webpage Dial 59 Picture 50 Function Key Settings 60 Picture 51 Memory Key 62 Picture 52 Multicast 63 Picture 53 WEB filter 64 Picture 54 Trust Certificates 65 Picture 55 Device Certificates 65 Picture 56 Firewall 66 Picture 57 Firewall rules list 67 Picture 58 Delete firewall rules 67 Picture 59 Security Settings 68 Picture 60 ESG Feature Settings 71 Picture 61 Relay 72 Pic...

Page 7: ... Server Port 31 Table 16 Network Setting 34 Table 17 SIP 35 Table 18 Phone 7 dialing methods 39 Table 19 Dial up rule configuration table 40 Table 20 Action Plan 42 Table 21 Line Basic Setting 43 Table 22 set RTCP XR 44 Table 23 Feature Parameters 45 Table 24 Media Setting 49 Table 25 Camera Settings 50 Table 26 action URL 54 Table 27 Time Date 55 Table 28 Time Plan 57 Table 29 Function Key Settin...

Page 8: ...７ Table 37 Time to add the card automatically generatedd Rule 74 Table 38 Time Profile 76 Table 39 Logs 77 Table 40 Trouble Cases 79 ...

Page 9: ... where there is direct sunlight Also do not put the device on carpets or cushions It may cause fire or breakdown Before using the product please confirm that the temperature and humidity of the environment meet the working requirements of the product Avoid wetting the unit with any liquid Do not attempt to open it Non expert handling of the device could damage it Consult your authorized dealer for...

Page 10: ...or the needs of users in the security industry It has the advantages of high reliability and high quality audio video It integrates intelligent security and audio and video access control into one Can provide users with quality access control security and communication intercom services ...

Page 11: ...ll be used in priority and will switch to POE power supply once it fails Please use the power adapter and the POE switch met the specifications to ensure the device work properly 5 2 Appendix 5 2 1 Common command modes Table 1 Common command mode Action behavior Description Standby report IP In standby mode long press the speed dial button for 3 seconds there will be a toot sound will 5 seconds pl...

Page 12: ...n Registration success Cyan light flash talking Calling going Red slow flash Registration failed Red slow flash Network anomaly Orange light flash Upgrade and restore factory Card reader indicator light Steady Standby Flashing 1s A credit card i63 has five key indicators the same color in each state Table 3 i63 LED status Type Indicator status Status indicators LED light Steady green Standby No re...

Page 13: ...andby No registration normal network Steady cyan Registration success Cyan light flash talking Calling going Red slow flash Registration failed Red slow flash Network anomaly Orange light flash Upgrade and restore factory Card reader indicator light Steady Standby Flashing 1s A credit card ...

Page 14: ...face description Picture 1 i61 Panel Picture 2 i62 Panel Speaker Photosensitive Distance sensor MIC IP Camera Photosensitive IP Camera MIC Distance sensor Infrared lamp Speaker DSS key Infrared lamp DSS key RFID area RFID area ...

Page 15: ... dial multicast intercom IP broadcast and other functions 4 RFID area Identification card 5 Speaker Play sound 5 Photosensitive Difficulty of sensing light 7 Distance sensor The distance between the sensing device and the object DSSkey Photosensitive Distance sensor IP Camera MIC Infrared lamp Speaker Dialing key Photosensitive Distance sensor Speaker RFID area Infrared lamp IP Camera MIC LED RFID...

Page 16: ...0 100M adaptive it is recommended to use five or five types of network cable Two groups of short circuit input detection interfaces for connecting switches infrared probes door magnets vibration sensors and other input devices Wiggins interface RS485 interface Power interface 12V 1A input UP positive electrode DOWN negative electrode Two groups of short circuit output control interface used to con...

Page 17: ... wall bracket with the holes made on the wall and fix it to the wall with the supplied screws 4 Pass all the wires through the silicone plug in the middle of the bottom shell All wires need to reserve a length of 15 20cm 5 Hang the device and the wall bracket tightly from top to bottom and tighten the screws at the bottom Picture 6 Installation 6 3 2 Device IP address Method 1 Open the iDoorPhone ...

Page 18: ...xx xxx and you can see the login interface of the web page management Picture 7 WEB Login The username and password should be correct to log in to the web page The default username and password are admin For the specific details of the operation of the web page please refer to 9 Web Configurations 6 5 SIP Configurations At least one SIP line should be configured properly to enable the telephony se...

Page 19: ...five ways 1 Open the door by swiping the RFID card which supports IC card and ID card 2 The access control helps to call owner and the owner enters the remote opening password to open the door 3 The other device helps to call the door phone enters the corresponding remote authentication code and opens the door after timeout or the password check length is reached the authentication code shall be c...

Page 20: ...the first 10 digits of the card number and clicking Add to add the card to the list Access the card reading area of the device through the configured ID card to open the door Picture 9 Card 7 2 Remote Door Opening Set access control on the web page EGS Setting Password Add password rule Select Remote Enter your name password and number add to the password list The owner answers the access control ...

Page 21: ...g Password Add password rule Select Local only the i64 supports local password access Enter your your name and password password to the password list Owners and visitors can open the door by entering 6789 default password or 123456 new password by using the keypad Picture 11 Remote Door Opening ...

Page 22: ... you want to call and automatically call after timeout 7 5 Answering Calls After setting up the automatic answer and setting up the automatic answer time it will hear the ringing bell within the set time and automatically answer the call after timeout Cancel automatic answering When a call comes in you will hear the ringing bell and will not answer the phone over time 7 6 End of the Call You can h...

Page 23: ...utdown and the auto answer will not time out Web interface Enter Line SIP Enable auto answer and set auto answer time and click submit Picture 13 WEB line enable auto answer SIP P2P auto answering Enter Line Basic settings Enable auto answer and set auto answer time and click submit Picture 14 Enable auto answer for IP calls Auto Answer Timeout 0 120 ...

Page 24: ...w calls will be automatically rejected and a busy signal will be prompted Enable call waiting tone when you receive a new call on the line the device will beep Users can enable disable call waiting in the device interface and the web interface Web interface enter Intercom Settings Features enable disable call waiting enable disable call waiting tone Picture 15 Call Waiting Picture 16 Call Waiting ...

Page 25: ...s already one intercome call Enable Intercom Mute Enable mute during intercom mode Enable Intercom Ringing If the incoming call is intercom call the device plays the intercom tone 8 2 MCAST This feature allows user to make some kind of broadcast call to people who are in multicast group User can configure a multicast DSS Key on the phone which allows user to send a Real Time Transport Protocol RTP...

Page 26: ...he priority in the current call with 1 being the highest priority and 10 the lowest Intercom Priority Compared with multicast and SIP priority high priority is pluggable and low priority is rejected Enable Page Priority Regardless of which of the two multicast groups is called in first the device will receive the higher priority multicast first Enable Mcast Tone When enabled play the prompt sound ...

Page 27: ... or disable hotspot Mode This device can only be used as a client Monitor Type The monitoring type can be broadcast or multicast If you want to restrict broadcast packets in the network you can choose multicast The type of monitoring on the server side and the client side must be the same for example when the device on the client side is selected for multicast the device on the SIP hotspot server ...

Page 28: ...tspot The device is the hotspot server and the default extension is 0 The device ACTS as a client and the extension number is increased from 1 the extension number can be viewed through the SIP hotspot page of the webpage Calling internal extension The hotspot server and client can dial each other through the extension number before Extension 1 dials extension 0 ...

Page 29: ...If an IP is logged in more than the specified number of times with a different user name it will be lockedIf a user name logs in more than a specified number of times on a different IP it is also locked 9 2 System Information User can get the system information of the device in this page including Model Hardware Software Uptime Last uptime MEMInfo System time And summarization of network status Ne...

Page 30: ...sers with administrator rights can also add or delete users manage users and set permissions and passwords for new users 9 4 System Configurations On this page users with administrator privileges can view export or import the phone configuration or restore the phone to factory Settings Picture 21 System Setting ...

Page 31: ... automatically upgrades the configuration TR069 TR069 related configuration MMI MMI module including authentication user information web access protocol etc DSS Key DSS Key configuration Clear Tables Select the local data table to be cleared all selected by default Reset Phone The phone data will be cleared including configuration and database tables 9 5 System Upgrade Picture 22 Upgrade Upgrade t...

Page 32: ...Set available upgrade server address Update Interval Set Update Interval Firmware Information Current Software Version It will show Current Software Version Server Firmware Version It will show Server Firmware Version Upgrade button If there is a new version txt and new software firmware on the server the page will display version information and upgrade button will become available Click Upgrade ...

Page 33: ...the HTTP server as shown in the figure TXT file format must be UTF 8 vendor_model_hw10 TXT The file format is as follows Version 1 6 3 Firmware Firmware xxx xxx z URL Relative paths are supported and absolute paths are possible distinguished by the presence of protocol headers BuildTime 2018 09 11 20 00 Info TXT XML Xxxxx Xxxxx Xxxxx Xxxxx After the interval of update cycle arrives if the server h...

Page 34: ...cation Name The user name of provision server Authentication Password The password of provision server Configuration File Encryption Key If the device configuration file is encrypted user should add the encryption key here General Configuration File Encryption Key If the common configuration file is encrypted user should add the encryption key here Save Auto Provision Information Save the HTTP HTT...

Page 35: ...nP Enable SIP PnP Whether enable PnP or not If PnP is enabled phone will send a SIP SUBSCRIBE message with broadcast method Any server can support the feature will respond and send a Notify with URL to phone Phone could get the configuration file with the URL Server Address Broadcast address As default it is 224 0 0 0 Server Port PnP port Transport Protocol PnP protocol TCP or UDP Update Interval ...

Page 36: ...nable TR069 Warning Tone If TR069 is enabled there will be a prompt tone when connecting TLS Version TLS Version STUN server address Enter the STUN address Enable the STUN Enable the STUN 9 7 System FDMS Picture 25 FDMS Table 13 FDMS FDMS information Settings Community Designations Name of equipment installation community Building a movie theater Name of equipment installation building room number...

Page 37: ...of the device will be recorded in the syslog software during operation If there is any problem log information can be analyzed by technical support 9 9 System Reboot This page can restart the device 9 10 Network Basic This page allows users to configure network connection types and parameters ...

Page 38: ...supports three network modes Static IP Network parameters must be entered manually and will not be changed All parameters are provided by the ISP DHCP Network parameters are provided automatically by a DHCP server If Static IP is chosen the screen below will appear Enter values provided by the ISP DNS Server Configured by Select the Configured mode of the DNS Server Primary DNS Server Enter the se...

Page 39: ...he DHCP server is the same as that of the LAN then the WAN will not be able to obtain IP access to the network 9 11 Network service port This page provides the settings of webpage login protocol protocol port and RTP port Picture 28 Service port setting interface Table 15 Server Port parameter description Web server type Restart after setting takes effect Optional web login as HTTP HTTPS Web login...

Page 40: ...onnection might be required to be established before activate a line registration The device supports two VPN modes Layer 2 Transportation Protocol L2TP and OpenVPN The VPN connection must be configured and started or stopped from the device web portal L2TP NOTICE The device only supports non encrypted basic authentication and non encrypted data tunneling For users who need data encryption please ...

Page 41: ...stablished after reboot openvpn OpenVPN To establish an OpenVPN connection user should get the following authentication and configuration files from the OpenVPN hosting provider and name them as the following OpenVPN Configuration file client ovpn CA Root Certification ca crt Client Certification client crt Client Key client key User then upload these files to the device in the web page Network VP...

Page 42: ... detection cycle Enable Learning Function Learn the discovered device information on the device QoS Settings Pattern Voice quality assurance off by default DHCP VLAN Settings parameters values 128 254 Obtain the VLAN value through DHCP WAN port virtual Wan WAN port virtual Wan WAN port Settings LAN port virtual LAN LAN port virtual LAN LAN port Settings 802 1X Enable 802 1X Enable or disable 802 1...

Page 43: ...a call request Authentication Password Enter the authentication password of the service account Realm Enter the SIP domain if requested by the service provider Server Name Input server name SIP Server 1 Server Address Enter the IP or FQDN address of the SIP server Server Port Enter the SIP server port default is 5060 Transport Protocol Set up the SIP transport line using TCP or UDP or TLS Registra...

Page 44: ...tline dialing number Dial Without Registered Set call out by proxy without registration Enable Missed Call Log If enabled the phone will save missed calls into the call history record DTMF Type Set the DTMF type to be used for the line Use VPN Set the line to use VPN restrict route Use STUN Set the line to use STUN for NAT traversal Enable Failback Whether to switch to the primary server when it i...

Page 45: ...tion of BLF phone Please enter the BLF server if the sever does not support subscription package the registered server and subscription server will be separated Keep Alive Type Set the line to use dummy UDP or SIP OPTION packet to keep NAT pinhole opened Keep Alive Interval Set the keep alive packet transmitting interval Keep Authentication Keep the authentication parameters from previous authenti...

Page 46: ... device to use 182 response code at call waiting response Enable Feature Sync Feature Sync with server Enable SCA Enable Disable SCA Shared Call Appearance CallPark Number Set the CallPark number Server Expire Set the timeout to use the server TLS Version Choose TLS Version uaCSTA Number Set uaCSTA Number Enable Click to Talk With the use of special server click to call out directly after enabling...

Page 47: ... expand the number of SIP accounts See 8 3 Hotspot for details 9 16 Line Dial Plan Picture 32 Dial Plan Table 18 Phone 7 dialing methods Parameters Description Press to invoke dialing The user dials the other party s number and then adds the number to dial out Dial Fixed Length The number entered by the user is automatically dialed out when it reaches a fixed length Timeout dial The system dials a...

Page 48: ...te Two different special characters are used x Matches any single digit that is dialed Specifies a range of numbers to be matched It may be a range a list of ranges separated by commas or a list of digits Destination Set Destination address This is for IP direct Port Set the Signal port and the default is 5060 for SIP Alias Set the Alias This is the text to be added replaced or deleted It is an op...

Page 49: ... Picture 34 Dial rules table 1 Example 2 Partial Substitution To dial a long distance call to Beijing requires dialing area code 010 before the local phone number Using this feature 1 can be substituted for 010 For example to call 62213123 would only require dialing 162213123 instead of 01062213123 Picture 35 Dial rules table 2 Example 3 Addition Two examples are shown In the first case it is assu...

Page 50: ...he IP camera Password Bind IP camera password URL Video streaming information User Agent Set user agent information MCAST Codec Set mcast codec Action Select action 9 18 Line Basic Settings STUN Simple Traversal of UDP through NAT A STUN server allows a phone in a private network to know its public IP and port as well as the type of NAT being used The equipment can then use this information to reg...

Page 51: ...g Period Set the STUN binding period which can be used to keep the NAT pinhole opened SIP Waiting Time Set the timeout of STUN binding before sending SIP messages SIP P2P Settings Enable Auto Answering Automatically answer incoming IP calls after the timeout period is enabled Auto Answering Delay Automatic answer timeout setting DTMF Type Set the DTMF type of the line DTMF SIP INFO Set SIP INFO mo...

Page 52: ...erval at which VQ reports are periodically sent Warning threshold for Moslq 15 40 When the Moslq value x10 is lower than the threshold a warning message is generated Critical threshold for Moslq 15 40 When the CALCULATED Moslq value x10 is lower than the threshold a critical report is generated Warning Threshold for Delay 10 2000 When the One way delay is greater than the threshold the IP phone ge...

Page 53: ... time at hands free mode and play dial tone Auto handdown time at handset mode Enable Silent Mode When enabled the phone is muted there is no ringing when calls you can use the volume keys and mute key to unmute Disable Mute for Ring When it is enabled you can not mute the phone Ban Outgoing If you select Ban Outgoing to enable it and you cannot dial out any number Default Reply Mode Select the de...

Page 54: ...mit Talking Duration Automatically hang up the call after enabling the time set for the call Talking Duration Call duration 20 600s No Answer Auto HangUp Timeout If the call is not answered the call will be automatically hung up after the timeout Enable Push XML Auth To enable push xml auth user password is required Ringing timeout If the call is not answered automatic hang up after timeout Show d...

Page 55: ...er the door closing available settings to use the custom Successful card addition beep Close No beep after successful card addition Default Use the default beep Voice default built in voice prompt default is Card added successfully Support customizable beep for successful card addition in the system upgrade ringtones after upgrading the ringtones file available under successful card addition setti...

Page 56: ...de Ringtones after upgrading the ringtone file the door detection can be set to use a customised Intercom Settings Enable Intercom When intercom is enabled the device will accept the incoming call request with a SIP header of Alert Info instruction to automatically answer the call after specific delay Enable Intercom Mute Enable mute mode during the intercom call Enable Intercom Tone If the incomi...

Page 57: ...kerphone Ring Volume Set the ring volume in the speakerphone the value must be 1 9 Speakerphone Ring Volume Set the ring volume in the speakerphone the value must be 1 9 DTMF Payload Type Enter the DTMF payload type the value must be 96 127 Opus playload type Enter the opus payload type the value must be 96 127 OPUS Sample Rate Set the opus sample rate including OPUS NB 8KHz OPUS WB 16KHz ILBC Pay...

Page 58: ...d adjust video coding related settings Picture 42 Camera Settings Table 25 Camera Settings Parameters Description Connection Mode Setting Native Camera Local Automatically use the local camera to transmit images External After setting the external camera it will automatically use the external camera to transmit images camera settings White Balance Mode Auto mode The camera automatically makes the ...

Page 59: ...rface the brighter the captured image will be but if it is overexposed the photo will be too bright and lose the image details if it is underexposed the photo will be too dark Exposure Gain It refers to the amplification gain of the analog signal after double sampling but the noise signal is also amplified in the process of amplifying the image signal The gain is generally only used when the signa...

Page 60: ...e day Night black and white The camera transmits black and white images when there is insufficient light at night Automatic The camera transmits color images when the light is sufficient during the day according to the light sensitivity and transmits black and white images when the light is insufficient at night brightness Set the image brightness by yourself the range is 0 100 Enable Onvif Enable...

Page 61: ...ortant part of picture quality control in video coding Generally the unit we use is KB s or MB s I Frame Interval The larger the value the worse the video quality otherwise the better the video quality adjustment is not recommended RTSP Information Main Stream Url Display the main stream URL address Sub Stream Url Display the sub stream URL address Snapshot Input trigger Select the input port that...

Page 62: ... IP port 用户名密码 9 23 Intercom Setting MCAST It is easy and convenient to use multicast function to send notice to each member of the multicast via setting the multicast key on the device and sending multicast RTP stream to pre configured multicast address By configuring monitoring multicast address on the device monitor and play the RTP stream which sent by the multicast address The detail for 8 2...

Page 63: ...Setting Time Date Users can configure the device s time Settings on this page Picture 45 Time Date Table 27 Time Date Time Date Field Name Explanation Network Time Server Settings Time Synchronized via Enable time sync through SNTP protocol ...

Page 64: ...the manually input rules Offset The DST offset time Month Start The DST start month Week Start The DST start week Weekday Start The DST start weekday Hour Start The DST start hour Month End The DST end month Week End The DST end week Weekday End The DST end weekday Hour End The DST end hour Manual Time Settings To set the time manually you need to disable the SNTP service first and you need to fil...

Page 65: ...ening Repeat cycle Do not repeat execute once within the set time range Daily Perform this operation in the same time frame every day Weekly Do this in the time frame of the day of the week Monthly the time frame of the month to perform this operation Effective time Set the time period for execution 9 27 Intercom settings Tone The user can configure the prompt tone of the device on this page You c...

Page 66: ...urns off the LED when the device is not in use The user can turn on or off the energy saving mode Energy saving mode timeout The user can set the timeout of the energy saving mode after inactivity The default timeout is 60 seconds 9 29 Call list Call List Restricted Incoming Calls It same as blacklist By adding a number into the blacklist user will no longer receive phone call from that number and...

Page 67: ...s matched the prefix will all be blocked Restrict Outgoing Call You can set the rule to restrict some numbers from dialing out until you remove the number from the table 9 30 Call list Web Dial Use web page to call answer and hang up Picture 49 Webpage Dial 9 31 Function key ...

Page 68: ... the volume Volume Down Decrease the volume Redial redial out the last number dialed Release Hang up the call Call Back dial back the last call Volume Circle DTMF Press during a call to send the set DTMF Mcast Paging Configure the multicast address and voice encoding User can initiate multicast by pressing this key Action URL The user can use a specific URL to make basic calls to the device open t...

Page 69: ...speed dial button to increase the volume Volume down set as volume up button when there is a call press the speed dial button to decrease the volume Dsskey1 When it is set to dsskey1 follow the settings of dsskey1 to make call answer etc Dsskey2 When it is set to dsskey2 perform operations such as calling and answering according to the setting of dsskey2 Desktop Long Pressed None Long press the sp...

Page 70: ...ccount Speed Dial Using the speed dial mode press the button to quickly dial the set number Interco m Using the intercom mode when the SIP phone at the opposite end supports the intercom function the call can be automatically answered Multicast Multicast function is to deliver voice streams to configured multicast address all equipment monitored the multicast address can receive and play the broad...

Page 71: ... a colon The IP address range is 224 0 0 0 to 239 255 255 255 and the port number is preferably set between 1024 and 65535 G 711A G 711U G 729AB iLBC opus G 722 PTT Keep pressing the shortcut key set to make a call release it and hang up 9 32 Security Web filter Users can set up to allow only a certain network segment IP to access the device ...

Page 72: ...f the network segment to be deleted in the list and then click Delete to take effect Enable web filtering configure to enable disable web access filtering click the Submit button to take effect Note If the device you access to the device is on the same network segment as the device do not configure the web filtering network segment to be outside your own network segment otherwise you will not be a...

Page 73: ... Trust Certificates 9 34 Security Device Certificates Select the default certificate or the custom certificate as the device certificate You can upload and delete uploaded certificates Picture 55 Device Certificates ...

Page 74: ...exity of firewall settings the following will illustrate with an example Table 32 Web Firewall parameter Description Enable Input Rules whether enable Input Rules Enable Output Rules Whether enable Output Rules input output Select the current rule as an input or output rule Deny permit Choose the current rule is deny or allowed protocol There are four types of protocols TCP UDP ICMP IP Port range ...

Page 75: ...this way when the device runs ping 192 168 1 118 it will not be able to send data packets to 192 168 1 118 because of the prohibition of the output rule But ping other IPs in the 192 168 1 0 network segment can still receive the response packets from the destination host normally Picture 58 Delete firewall rules Select the list you want to delete and click Delete to delete the selected list 9 36 D...

Page 76: ...o the upload server Input settings Input Enable or disable Input Triggered by When choosing the low level trigger closed trigger detect the input port low level closed trigger When choosing the high level trigger disconnect trigger detect the input port high level disconnected trigger Input Duration Set the Input change duration time the default is 5 seconds Triggered Action Send SMS Set the alert...

Page 77: ...ll check the received DTMF sent by remote device if it matches the DTMF trigger code the device will trigger corresponding output port DTMF Trigger Code Input the DTMF trigger code default value is 1234 DTMF Reset Code Input the DTMF reset code default value is 4321 Reset By Reset the output port mode by duration or state By duration Reset the output port status when output duration occurs By stat...

Page 78: ...ult 5 seconds Motion detection settings Motion Detection Alarm Enable or disable motion detection Trigger Duration Set the trigger delay time the default is 3 seconds the range 0 3600 seconds Trigger ringtone Support ringtone selection Trigger behavior Send SMS Enable or disable the input port to send messages to the server Function key When set to dsskey1 or dsskey2 trigger dsskey to make a call ...

Page 79: ...le there is only one fixed action status for door unlocking Bistable there are two actions and statuses door unlocking and door locking Each action might be triggered and changed to the other status After changed the status would be kept Initial Value is Monostable Relay2 Duration Door unlocking time for Monostable mode only If the time is up the door would be locked automatically Initial Value is...

Page 80: ...rmat Wiegand mode Optional input port or output port Enable Virtual password After enabling the correct password will be included in the consecutively entered numbers to open the door Enable Card Reader Enable or disable card reader for RFID cards Card Reader Working Mode Set ID card stats Normal This is the work mode after the slot card can to open the door Card Issuing This is the issuing mode a...

Page 81: ...ose Open Door Sensor Status1 Door Close Open Lock Status 2 Door Close Open Door Sensor Status2 Door Close Open Door Lock Control Door Lock Execute a door lock to open or close the door Action Door Open Close Open mode Once perform door opening action and will be closed automatically when timeout Continue perform the door opening action the door will not be closed automatically and need to closed m...

Page 82: ...de and then swipe the card the added card will be deleted Relay Swipe to open the door lock Mode Closed swiping is unsuccessful after disabling Enable swipe the card to take effect after enabling Time zone swiping the card in the set time zone takes effect Times The number of times the card can be swiped in a time period Name User name Card Number RFID card number You can manually fill in the firs...

Page 83: ... Remote and local one password supports two door opening methods at the same time Relay A door lock with a code Mode Closed unsuccessful password opening after disabling Enable after enabling the password to open the door to take effect Time zone the password to open the door takes effect during the set time zone Times The number of times the door can be opened with a password in a time period Nam...

Page 84: ...the name of the time period Repetition period No repetition Opening the door in the set time period is valid and it is invalid at other times Daily It is valid to open the door in the time period set daily and it is invalid at other times Weekly It is valid to open the door in the time period set every week and it is invalid at other times Monthly Open the door in the time period set every month i...

Page 85: ...y Relay Result Display the result of a single door opening success or failure Name The name of the person who opened the door Source Card number or password to open the door Type Door opening type including password credit card Reason Reasons for failed door opening Time Opening time ...

Page 86: ...y default state To restore the factory settings please go to System Configuration Reset Phone page and click Reset button the device will return to the factory default state 10 4 Network Packets Capture In order to obtain the data packet of the device the user needs to log in to the webpage of the device open the webpage System Tools and click the Start option in the Network Packets Capture A mess...

Page 87: ...nected to power source 2 If the device enters POST mode the SIP NET and function button indicators are always on the device system is damaged Please contact your location technical support to help you restore your equipment system Device could not register to a service provider 1 Please check if the device is connected to the network 2 If the network connection is good please check your line confi...

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