37
Appendix A: Troubleshooting
Common Problems and Solutions
Dual-Band Wireless Access Point
CustomizedExternal PortTCPUDPIP AddressEnable
Application
Web server80 to 80X X192.168.1.100X
FTP server21 to 21X192.168.1.101X
SMTP (outgoing)25 to 25XX192.168.1.102X
POP3 (incoming)110 to 110XX192.168.1.102X
When you have completed the configuration, click the Apply button.
7. I need to set up online game hosting or use other Internet applications.
If you want to play online games or use Internet applications, most will work without doing any port forwarding or
DMZ hosting. There may be cases when you want to host an online game or Internet application. This would
require you to set up the Router to deliver incoming packets or data to a specific computer. This also applies to
the Internet applications you are using. The best way to get the information on what port services to use is to go
to the website of the online game or application you want to use. Follow these steps to set up online game
hosting or use a certain Internet application:
A.Access the Router’s web interface by going to http://192.168.1.1 or the IP address of the Router. Go to the
Advanced => Port Forwarding tab.
B.Enter any name you want to use for the Customized Application.
C.Enter the External Port range of the service you are using. For example, if you want to host Unreal Tournament
(UT), you would enter the range 7777 to 27900.
D.Check the protocol you will be using, TCP and/or UDP.
E.Enter the IP address of the PC or network device that you want the port server to go to. For example, if the web
server’s Ethernet adapter IP address is 192.168.1.100, you would enter 100 in the field provided. Check
“Appendix D: Finding the MAC Address and IP Address for Your Ethernet Adapter” for details on getting an IP
address.
F.Check the Enable option for the port services you want to use. Consider the example below:
CustomizedExternal PortTCPUDPIP AddressEnable
Application
UT7777 to 27900XX192.168.1.100X
Halflife27015 to 27015XX192.168.1.105X
PC Anywhere5631 to 5631X192.168.1.102X
VPN IPSEC500 to 500X192.168.1.100X
When you have completed the configuration, click the Apply button.
8. I can’t get the Internet game, server, or application to work.
