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Appendix A: Troubleshooting
Common Problems and Solutions
Dual-Band Wireless Access Point
4. Enter a unique IP address that is not used by any other computer on the network connected to the
Router. You can only use an IP address in the ranges 192.168.1.2 to 192.168.1.99 and 192.168.1.151
to 192.168.1.254.
5. Enter the Subnet Mask, 255.255.255.0.
6. Enter the Default Gateway, 192.168.1.1 (Router’s default IP address).
7. Toward the bottom of the window, select Use the following DNS server addresses, and enter the
Preferred DNS server and Alternative DNS server (provided by your ISP). Contact your ISP or go on its
website to find the information.
8. Click the OK button in the Internet Protocol (TCP/IP) Properties window, and click the OK button in the
Local Area Connection Properties window.
9. Restart the computer if asked.
For Windows NT 4.0:
1. Click Start, Settings, and Control Panel. Double-click the Network icon.
2. Click the Protocol tab, and double-click TCP/IP Protocol.
3. When the window appears, make sure you have selected the correct Adapter for your Ethernet
adapter.
4. Select Specify an IP address, and enter a unique IP address that is not used by any other computer on
the network connected to the Router. You can only use an IP address in the ranges 192.168.1.2 to
192.168.1.99 and 192.168.1.151 to 192.168.1.254.
5. Enter the Subnet Mask, 255.255.255.0.
6. Enter the Default Gateway, 192.168.1.1 (Router’s default IP address).
7. Click the DNS tab, and enter the Host and Domain names (e.g., John for Host and home for Domain).
Under DNS Service Search Order, click the Add button. Enter the DNS IP address in the DNS Server
field, and click the Add button. Repeat this action for all DNS IP addresses given by your ISP.
8. Click the OK button in the TCP/IP Protocol Properties window, and click the Close button in the
Network window.
9. Restart the computer if asked.
10.
11.
For Windows XP:
The following instructions assume you are running Windows XP with the default interface. If you are using the
Classic interface (where the icons and menus look like previous Windows versions), please follow the
instructions for Windows 2000.
1. Click Start and Control Panel.
2. Click the Network and Internet Connections icon and then the Network Connections icon.
3. Right-click the Local Area Connection that is associated with the Ethernet adapter you are using, and
select the Properties option.
