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11. Appendix
HDMI-TPS-RX110AYseries–User'sManual
154
Appliedfirmwarepackage:v1.5.0b3 | LDCsoftware:v2.5.9b2
11.12.
Further Information
Limited Warranty Statement
1. Lightware Visual Engineering LLC (Lightware) warrants to all trade and end user customers that any
Lightwareproductpurchasedwillbefreefrommanufacturingdefectsinbothmaterialandworkmanshipfor
three (3) years from purchase unless stated otherwise below. The warranty period will begin on the latest
possibledatewhereproofofpurchase/deliverycanbeprovidedbythecustomer.Intheeventthatnoproof
canbeprovided(empty‘Dateofpurchase’fieldoracopyofinvoice),thewarrantyperiodwillbeginfromthe
pointofdeliveryfromLightware.
1.1. 25G and MODEX product series will be subject to a seven (7) year warranty period under the same terms
as outlined in this document.
1.2.Ifduringthefirstthree(3)monthsofpurchase,thecustomerisunhappywithanyaspectofaLightware
product,Lightwarewillacceptareturnforfullcredit.
1.3.Anyproductthatfailsinthefirstsix(6)monthsofthewarrantyperiodwillautomaticallybeeligiblefor
replacement and advanced replacement where available. Any replacements provided will be warranted for
the remainder of the original unit’s warranty period.
1.4.Productfailuresfromsix(6)monthstotheendofthewarrantyperiodwilleitherberepairedorreplaced
atthediscretionofLightware.IfLightwarechoosestoreplacetheproductthenthereplacementwillbe
warranted for the remainder of the original unit’s warranty period.
2.Theabove-statedwarrantyandprocedureswillnotapplytoanyproductthathasbeen:
2.1. Modified, repaired or altered by anyone other than a certified Lightware engineer unless expressly
agreed beforehand.
2.2. Used in any application other than that for which it was intended.
2.3. Subjected to any mechanical or electrical abuse or accidental damage.
2.4.Anycostsincurredforrepair/replacementofgoodsthatfallintotheabovecategories(2.1.,2.2.,2.3.)
willbebornebythecustomeratapre-agreedfigure.
3.AllproductstobereturnedtoLightwarerequireareturnmaterialauthorizationnumber(RMA)priorto
shipment and this number must be clearly marked on the box. If an RMA number is not obtained or is not
clearlymarkedonthebox,Lightwarewillrefusetheshipment.
3.1.Thecustomerwillberesponsibleforin-boundandLightwarewillberesponsibleforout-boundshipping
costs.
3.2. Newly repaired or replaced products will be warranted to the end of the originally purchased products
warranty period.
Document Revision History
Rev.
Release date
Changes
Editor
1.0
22-12-2016
Initial version
Tamas Forgacs
1.1
06-02-2017
Added detailed audio function description in LW3
programmer's reference, added RS-232 commands in
LW2 programmer's reference
Tamas Forgacs
2.0
19-09-2017
New document format, updated LW3 prog. ref. chapter Tamas Forgacs
2.1
04-12-2017
Major updates for firmware v1.2.0, updated
Troubleshooting chapter
Tamas Forgacs
2.2
31-10-2018
1080p120Hz signal support info added
Judit Barsony
2.3
08-10-2019
Added supplement in connection with HDMI-TPS-
RX110AY-Plus model, implemented hashtag keywords
for the optimized information search
Tamas Forgacs
3.0
28-09-2020
Document re-structured; graphical
and minor updates
Tamas Forgacs
3.1
25-06-2021
Advanced Control Pack v3 features added; LDU2 CLI
section added
Laszlo Zsedenyi
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