LightPointe AireLink 60, Installation And User Manual

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AireLink
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60 Installation and User Manual Rev. D Troubleshooting and Diagnostics
Page 122
10 Troubleshooting and Diagnostics
This chapter provides helpful tips on troubleshooting the equipment and covers the following topics:
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Types of Failure
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Fault isolation troubleshooting charts
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Additional troubleshooting methods
The radio units provide a Layer 2 Ethernet connection between remote locations. If the radio units are
correctly aligned and data is transmitted, the problem is usually outside the system.
10.1 FAILURE TYPES
Three different kinds of failures can affect system performance:
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Failures caused by attached network components
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Failures caused by the environment
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System failure of one of the radio units
The use of the AireLink™ Manager program is highly recommended during the troubleshooting process.
Although the AireLink™ Manager is not needed to transmit information through the system, the
program is an essential component in monitoring and managing the AireLink™ 60 system. For details
please refer to Chapter 6 of this manual “LinkManager™ - Network Management Platform”
Troubleshooting Charts
The following troubleshooting charts are meant to guide the user through some simple failure analysis
procedures. Following these procedures will greatly help to ease the troubleshooting process and many
problems can be solved on short notice by the user of the equipment and consequently minimize the
downtime of the system in case of a malfunction. Please use the following charts to locate the problem
before contacting LightPointe or your Reseller.