LifeSize Gateway-PRI, User Manual

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148 LifeSize Gateway User Guide
About Problems Encountered Setting the IP Address
Recommended Action
Make sure that the terminal emulator modem is set using the
parameters as follows:
Baud rate: 9600
Data bits: 8
Parity: None
Stop bits: 1
Flow control: None
Make sure that the terminal cable that is shipped with the unit or a
null cable is securely connected to the LifeSize Gateway serial port
and to the computer serial port.
Verify that the LifeSize Gateway can communicate with the terminal
by using the procedure below.
Procedure
1
Launch the terminal emulation software installed on the
computer you have connected to the LifeSize Gateway serial
port.
A prompt appears.
2
Press Enter .
If the prompt moves, the terminal emulator is communicating
with the LifeSize Gateway.
3
Restart the LifeSize Gateway.
A log of the start up events appears on the computer monitor.
If nothing appears, check the cable connection between the
LifeSize Gateway and the computer. You must use the terminal
cable that is shipped with the unit or a null cable. If the problem
persists, contact LifeSize Technical Support for assistance.