•
Make sure that the paper size and type are set correctly on the Embedded Web Server or the computer.
Note:
Depending on your operating system, access the Paper menu using Local Printer Settings Utility or
Printer Settings.
•
Store paper according to manufacturer recommendations.
Understanding jam messages and locations
When a jam occurs, a message indicating the jam location and information to clear the jam appears on the
printer display. Open the doors, covers, and trays indicated on the display to remove the jam.
Notes:
•
When Jam Assist is set to On, the printer automatically flushes blank pages or pages with partial prints to
the standard bin after a jammed page has been cleared. Check your printed output stack for discarded
pages.
•
When Jam Recovery is set to On or Auto, the printer reprints jammed pages. However, the Auto setting
does not guarantee that the page will reprint.
Jam access area
Printer control panel
message
What to do
1
Automatic
document feeder
(ADF)
[x]
‑
page jam, open automatic
feeder top cover. [28y.xx]
Remove all paper from the ADF tray, and then remove
the jammed paper.
2
Standard bin
[x]
‑
page jam, clear standard
bin. [20y.xx]
Remove the jammed paper.
3
Front door
[x]
‑
page jam, open front door.
[20y.xx]
Open the front door, then remove the toner cartridge
and imaging unit, and then the jammed paper.
4
Multipurpose feeder [x]
‑
page jam, clear manual
feeder. [250.xx]
Remove all paper from the multipurpose feeder, and
then remove the jammed paper.
5
Tray 1
[x]
‑
page jam, remove tray 1 to
clear duplex. [23y.xx]
Pull out tray 1 completely, then push the front duplex
flap down, and then remove the jammed paper.
Note:
You may need to open the rear door to clear
some 23y.xx paper jams.
6
Tray [x]
[x]
‑
page jam, remove tray [x].
[24y.xx]
Pull out the indicated tray, and then remove the
jammed paper.
7015
Diagnostics and troubleshooting
87
Summary of Contents for XM1135
Page 214: ...7015 214 ...
Page 238: ...D ADF cover open E Flatbed cover open F paper feed sensor 7015 Service menus 238 ...
Page 308: ...4 Remove the four screws B and then remove the right front mount B 7015 Parts removal 308 ...
Page 323: ...4 Remove the ground shield 5 Remove the display 7015 Parts removal 323 ...
Page 352: ...c Bring the cable in front of the two cable holders near the ACM shaft 7015 Parts removal 352 ...
Page 356: ...9 Remove the two screws C Below are the cam release and bracket 7015 Parts removal 356 ...
Page 362: ...8 Remove the screw A and then detach the trailing edge sensor A 7015 Parts removal 362 ...
Page 363: ...9 Disconnect the two springs B B 7015 Parts removal 363 ...
Page 407: ...3 Swing the right cover backward to remove 4 Remove the screw D D 7015 Parts removal 407 ...
Page 417: ...Power supply PCN1 PCN2 PCN3 PCN5 PCN4 7015 Component locations 417 ...
Page 418: ...7015 418 ...
Page 425: ...Assembly 1 Covers 7015 Parts catalog 425 ...
Page 427: ...Assembly 2 Imaging 7015 Parts catalog 427 ...
Page 430: ...7015 Parts catalog 430 ...
Page 431: ...Assembly 3 Control panel MX41x MX51x XM1140 and XM1145 2 1 3 7015 Parts catalog 431 ...
Page 433: ...Assembly 4 Control panel MX31x 3 2 1 7015 Parts catalog 433 ...
Page 435: ...Assembly 5 Electronics 1 MX31x MX41x and XM1140 1 2 3 4 8 9 5 7 6 7015 Parts catalog 435 ...
Page 438: ...7015 Parts catalog 438 ...
Page 439: ...Assembly 6 Electronics 1 MX51x and XM1145 1 2 9 10 8 7 3 4 5 6 7015 Parts catalog 439 ...
Page 442: ...7015 Parts catalog 442 ...
Page 443: ...Assembly 7 Electronics 2 MX31x MX41x and XM1140 4 3 2 1 6 5 7015 Parts catalog 443 ...
Page 445: ...Assembly 8 Electronics 2 MX51x and XM1145 4 3 2 1 5 6 8 9 7 7015 Parts catalog 445 ...
Page 450: ...7015 Parts catalog 450 ...
Page 451: ...7015 Parts catalog 451 ...
Page 452: ...Assembly 10 Frame MX51x and XM1145 10 11 12 14 13 9 1 5 4 7 8 16 6 2 3 7015 Parts catalog 452 ...
Page 454: ...7015 Parts catalog 454 ...
Page 455: ...Assembly 11 Option trays 3 4 5 6 1 2 7015 Parts catalog 455 ...
Page 458: ...7015 Parts catalog 458 ...
Page 460: ...7015 Parts catalog 460 ...
Page 468: ...7015 468 ...
Page 470: ...7015 470 ...
Page 484: ...7015 484 ...
Page 496: ...7015 Index 496 ...