General information
1-15
7100-XXX
Maintenance approach
The diagnostic information in this manual leads you to the correct field replaceable unit (FRU) or part.
Use the error code charts, symptom index, and service checks to determine the symptom and repair
the failure. The removals in the repair information chapter may help you identify parts.
•
Printer messages
•
Symptom tables
•
Service checks
•
Repair information
After you complete the repair, perform tests as needed to verify the repair. See “Diagnostic aids” on
page 3-1.
Standard inspection and cleaning procedure
•
Switch off printer power, and disconnect the AC power cord from the electrical outlet.
•
Remove and inspect the photodevelopers and toner cartridges, shielding them from strong light.
•
Inspect the interior of the printer, removing foreign matter such as paper clips, staples, pieces of paper
or transparencies, paper dust, hair, oil, grease, or toner.
•
Clean the printer interior using a lint-free cloth. Do not use solvents or chemical cleaners to clean the
printer interior.
•
Use only the specified oil or lubricant on printer parts (some service parts are lubricated at the factory).
•
Inspect and, if necessary, clean all rubber/plastic rolls with a lint-free cloth. Dry the rolls with a lint-free
cloth.
•
While cleaning, inspect the interior of the printer for damaged wires, loose connections, toner leakage,
loose springs, and damaged or worn parts.
•
Be sure the printer is on a single, flat, strong table or desk top.
•
Inspect all supplies (OCR, cartridges, photodevelopers/toner cartridges, belts, fuser maintenance kits
and paper sources (cassettes, trays, feeders, duplex drawers, finisher, mailbox trays) for obvious
damage and proper installation (paper guides not too tight). Inspect for correct media usage (paper,
transparencies, labels).
•
Print demo page.
•
If additional paper sources are installed, print a demo page from each of these (if possible).
•
Failure to print from an additional tray or feeder may imply one or more pins are bent in the mating
connector.
Summary of Contents for X500N
Page 8: ...viii Service Manual 7100 XXX...
Page 13: ...Notices and safety information xiii 7100 XXX...
Page 14: ...xiv Service Manual 7100 XXX...
Page 20: ...xx Service Manual 7100 XXX...
Page 38: ...1 18 Service Manual 7100 XXX...
Page 108: ...2 70 Service Manual 7100 XXX...
Page 199: ...Locations and connectors 5 1 7100 XXX 5 Locations and connectors Printer front and rear views...
Page 207: ...Locations and connectors 5 9 7100 XXX Engine controller board wiring diagram...
Page 215: ...Locations and connectors 5 17 7100 XXX High voltage power supply HVPS board...
Page 218: ...6 2 Service Manual 7100 XXX...
Page 220: ...7 2 Service Manual 7100 XXX Assembly 1 Base printer...
Page 222: ...7 4 Service Manual 7100 XXX Assembly 2 Covers...
Page 224: ...7 6 Service Manual 7100 XXX Assembly 3 Scanner unit...
Page 226: ...7 8 Service Manual 7100 XXX Assembly 4 Front...
Page 228: ...7 10 Service Manual 7100 XXX Assembly 5 Right...
Page 230: ...7 12 Service Manual 7100 XXX Assembly 6 Rear...
Page 232: ...7 14 Service Manual 7100 XXX Assembly 7 Left...
Page 234: ...7 16 Service Manual 7100 XXX Assembly 8 Top...
Page 236: ...7 18 Service Manual 7100 XXX Assembly 9 Miscellaneous Options...
Page 238: ...7 20 Service Manual 7100 XXX...