Computer slows down when printing
These are possible solutions. Try one of the following:
I
F
YOU
ARE
USING
A
USB
CONNECTION
,
THEN
TRY
A
DIFFERENT
USB
CABLE
I
F
YOU
ARE
ON
A
NETWORK
,
THEN
RESET
THE
POWER
OF
THE
ACCESS
POINT
(
ROUTER
)
1
Unplug the power cord from the access point.
2
Wait ten seconds, and then insert the power cord.
Copy and scan troubleshooting
•
“Copier or scanner does not respond” on page 124
•
“Scanner unit does not close” on page 124
•
“Poor copy or scanned image quality” on page 124
•
“Partial copies or scans of documents or photos” on page 125
•
“Scan was not successful” on page 125
•
“Scanning takes too long or freezes the computer” on page 126
•
“Cannot scan to a computer over a network” on page 126
Copier or scanner does not respond
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
S
ET
YOUR
PRINTER
AS
THE
DEFAULT
PRINTER
R
EMOVE
AND
REINSTALL
THE
PRINTER
SOFTWARE
Scanner unit does not close
1
Lift the scanner unit.
2
Remove any obstruction keeping the scanner unit open.
3
Lower the scanner unit.
Poor copy or scanned image quality
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
C
LEAN
THE
SCANNER
GLASS
A
DJUST
THE
SCAN
QUALITY
FROM
THE
PRINTER
SOFTWARE
Troubleshooting
124
