Action
Yes
No
Step 1
a
Move the width and length guides in the tray to the correct
positions for the size of the paper loaded in the tray.
b
Resend the print job.
Do print irregularities still appear?
Go to step 2.
The problem is
solved.
Step 2
From the printer control panel, set the paper size and type in the
Paper menu to match the paper loaded in the tray.
Is the tray set to the size and type of the paper loaded in the tray?
Go to step 3.
Do one or more of
the following:
•
Specify the paper
size from the tray
settings to match
the paper loaded
in the tray.
•
Change the
paper loaded in
the tray to match
the paper size
specified in the
tray settings.
Step 3
a
Depending on your operating system, specify the paper type
and weight from Printing Preferences or from the Print dialog.
b
Resend the print job.
Do print irregularities still appear?
Go to step 4.
The problem is
solved.
Step 4
Check if the paper loaded in the tray has texture or rough finishes.
Are you printing on textured or rough paper?
From the printer
control panel, set the
paper texture in the
Paper menu to match
the paper loaded in
the tray.
Go to step 5.
Step 5
a
Load paper from a fresh package.
Note:
Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b
Resend the print job.
Do print irregularities still appear?
Go to step 6.
The problem is
solved.
Step 6
Replace the imaging kit, and then resend the print job.
Do print irregularities still appear?
Contact
The problem is
solved.
Troubleshooting
154
Summary of Contents for CS310 Series
Page 102: ...2 Open the top door 2 1 3 Remove the toner cartridges 1 2 Maintaining the printer 102...
Page 107: ...16 Insert the waste toner bottle 17 Insert the right side cover Maintaining the printer 107...
Page 111: ...2 Open the top door 2 1 3 Remove the toner cartridges 1 2 Maintaining the printer 111...
Page 124: ...Below the fuser In the fuser access door 3 Close the front door Clearing jams 124...
