2-50
Service Manual
5062
Service errors
Printer hardware errors (100–199)
Error code
Description
Action
110.xx
Printhead Error
An error has occurred in the
printhead.
• POR the printer.
• If the error message persists, go to
Printhead error service check” on page 2-57
.
120.xx
Fuser Motor Error
An error has occurred in the fuser
motor.
• POR the printer.
• If the error message persists, go to
Motor (fuser) error service check” on
page 2-58
121.00–121.59
Fuser Error
An error has occurred in the fuser.
• Remove and reseat the fuser. See
assembly removal” on page 4-58
.
• POR the printer.
• If the error message persists, go to
Fuser error service check” on page 2-60
125.00–125.69
ITU Error
An error has occurred in the ITU.
• Remove and reseat the ITU.
• POR the printer.
• If the error message persists, go to
145.xx—ITU error service check” on
page 2-62
126.08–126.09
LVPS Error
An error has occurred in the LVPS.
• POR the printer.
• If the error message persists, go to
LVPS error service check” on page 2-63
133.xx
Cartridge Sensor Error
An error has occurred in a cartridge
sensor. 133.01 = black, 133.02 =
cyan, 133.03 = magenta, and 133.04
= yellow.
133.05 = A timeout error has occurred
while waiting for the indicated
cartridge.
• POR the printer.
• If the error message persists, go to
Cartridge sensor error service check” on
page 2-64
141.01–141.09
Black cartridge motor
error
An error has occurred in the black
cartridge motor.
• POR the printer.
• If the error message persists, go to
Black cartridge motor error service check”
on page 2-66
.
142.01–142.09
Cyan cartridge motor
error
An error has occurred in the cyan
cartridge motor.
• POR the printer.
• If the error message persists, go to
Cyan cartridge motor error service check”
on page 2-67
.
143.01–143.09
Magenta cartridge motor
error
An error has occurred in the magenta
cartridge motor.
• POR the printer.
• If the error message persists, go to
Magenta cartridge motor error service
check” on page 2-69
.
144.01–144.09
Yellow cartridge motor
error
An error has occurred in the yellow
cartridge motor.
• POR the printer.
• If the error message persists, go to
Yellow cartridge motor error service check”
on page 2-70
.
145.01–145.19
Retract Motor Error
An error has occurred in the all-color
retract motor.
• POR the printer.
• If the error message persists, go to
Summary of Contents for C792de
Page 17: ...Notices and safety information xvii 5062...
Page 18: ...xviii Service Manual 5062...
Page 24: ...xxiv Service Manual 5062...
Page 38: ...1 14 Service Manual 5062...
Page 178: ...2 140 Service Manual 5062...
Page 220: ...3 42 Service Manual 5062...
Page 234: ...4 14 Service Manual 5062 11 Slide the lower left cover down to remove it from the left cover...
Page 242: ...4 22 Service Manual 5062 3 Separate the system board shield door from the rear upper cover...
Page 244: ...4 24 Service Manual 5062 6 Remove the screw B 7 Remove the four screws C B 88A0212 C 88A0323...
Page 258: ...4 38 Service Manual 5062 3 Remove the screw A in the top cover A 88A0323...
Page 260: ...4 40 Service Manual 5062 6 Press the release tab B to disconnect the cable from the assembly B...
Page 275: ...Repair information 4 55 5062 4 Push the assembly up and pull to remove it...
Page 423: ...Repair information 4 203 5062 7 Remove the motor from the bracket...
Page 429: ...Repair information 4 209 5062 7 Release the pick assembly cables from the cable guide D D...
Page 464: ...4 244 Service Manual 5062 3 Using a spring hook remove the spring...
Page 492: ...4 272 Service Manual 5062 3 Use a spring hook to remove the spring A...
Page 517: ...Repair information 4 297 5062 4 Remove the screw C from the left side...
Page 521: ...Repair information 4 301 5062 6 Remove the two screws D one screw E and disconnect the cable F...
Page 537: ...Repair information 4 317 5062...
Page 538: ...4 318 Service Manual 5062...
Page 540: ...5 2 Service Manual 5062 Connectors System board...
Page 555: ...Connector locations 5 17 5062 5 bin mailbox printer circuit board...
Page 556: ...5 18 Service Manual 5062...
Page 560: ...6 4 Service Manual 5062...
Page 564: ...7 4 Service Manual 5062 Assembly 2 Left and rear covers 1 2 4 5 6 7 8 9 10 11 12 13 14 3...
Page 566: ...7 6 Service Manual 5062 Assembly 3 Front 1 2 4 5 6 7 8 3 3 3 3...
Page 568: ...7 8 Service Manual 5062 Assembly 3 1 Front continued 1 2 4 5 1 1 1 3...
Page 570: ...7 10 Service Manual 5062 Assembly 4 Left 1 2 4 5 6 8 7 3...
Page 572: ...7 12 Service Manual 5062 Assembly 4 1 Left continued 1 2 3 4...
Page 574: ...7 14 Service Manual 5062 Assembly 5 Rear 1 2 3 6 10 8 9 11 4 7 5 12...
Page 576: ...7 16 Service Manual 5062 Assembly 6 Optional 550 sheet tray 1 2...
Page 578: ...7 18 Service Manual 5062 Assembly 7 Optional 550 sheet drawer assembly 4 5 3 2 2 1...
Page 582: ...7 22 Service Manual 5062 Assembly 9 Finisher assembly...
Page 584: ...7 24 Service Manual 5062 Assembly 9 1 Finisher assembly continued...
Page 586: ...7 26 Service Manual 5062 Assembly 10 Finisher stapler assembly 1 2...
Page 588: ...7 28 Service Manual 5062 Assembly 11 High capacity output stacker...
Page 590: ...7 30 Service Manual 5062 Assembly 11 1 High capacity output stacker continued...
Page 604: ...7 44 Service Manual 5062...
Page 606: ...A 2 Service Manual 5062 Print Quality Pages Page 1 total of five...
Page 607: ...Appendix A Print samples A 3 5062 Print Quality Pages Page 2 total of five...
Page 608: ...A 4 Service Manual 5062 Print Quality Pages Page 3 total of five...
Page 609: ...Appendix A Print samples A 5 5062 Print Quality Pages Page 4 total of five...
Page 613: ...Appendix A Print samples A 9 5062 Printhead electronic alignment test page Magenta two of two...
Page 626: ...I 12 Service Manual 5062...
Page 630: ...I 16 Service Manual 5062...