306
B.3. Factory Default Reset
The factory default reset can be useful when the user forgot the IP address, user ID, or
password, and can NOT login to the web page. This will reset the managed switch back to
all the factory default values.
There are two ways of factory default reset; one is hardware default reset, and the other
software default reset. The hardware default reset will require to turn off the power. For
software default reset, please refer to the Section of
“Maintenance / Restoring Factory
Defaults
”.
Hardware Default Reset
The hardware default reset is as the following steps:
Step 1.
Power Off the PoE Switch.
Step 2.
Connect the Port 1 to the Port 2 of the PoE Switch with an Ethernet cable.
Step 3.
Turn On the PoE Switch.
Step 4.
The LED indicators of Port 1&2 will be ON first, and then OFF in 2-3 seconds.
Step 5.
The LED indicators of Port 1&2 will be ON again in 2-3 seconds. This indicates that
the PoE switch is back to the factory default setting.
B.4. Using System Logs
If a fault does occur, refer to the Installation Guide to ensure that the problem you
encountered is actually caused by the switch. If the problem appears to be caused by the
switch, follow these steps:
1. Enable logging.
2. Set the error messages reported to include all categories.
3. Enable SNMP.
4. Enable SNMP traps.
5. Designate the SNMP host that is to receive the error messages.
6. Repeat the sequence of commands or other actions that lead up to the error.
7. Make a list of the commands or circumstances that led to the fault. Also make a
list of any error messages displayed.
8. Contact your distributor’s service engineer.
Summary of Contents for GEP-1070
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