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Lenovo ThinkSystem SR650, Maintenance Manual

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Lenovo ThinkSystem SR650 Maintenance Manual Download Page 214

Figure 155. Lenovo XClarity Administrator event log

For more information about working with events from XClarity Administrator, see:

http://sysmgt.lenovofiles.com/help/topic/com.lenovo.lxca.doc/events_vieweventlog.html

Lenovo XClarity Controller event log

The Lenovo XClarity Controller monitors the physical state of the server and its components using sensors 
that measure internal physical variables such as temperature, power-supply voltages, fan speeds, and 
component status. The Lenovo XClarity Controller provides various interfaces to systems management 
software and to system administrators and users to enable remote management and control of a server. 

The Lenovo XClarity Controller monitors all components of the server and posts events in the Lenovo 
XClarity Controller event log. 

Figure 156. Lenovo XClarity Controller event log

For more information about accessing the Lenovo XClarity Controller event log, see:

http://sysmgt.lenovofiles.com/help/topic/com.lenovo.systems.management.xcc.doc/event_log.html

206

ThinkSystem SR650 Maintenance Manual

Summary of Contents for ThinkSystem SR650

Page 1: ...ThinkSystem SR650 Maintenance Manual Machine Types 7X05 and 7X06 ...

Page 2: ...addition ensure that you are familiar with the terms and conditions of the Lenovo warranty for your server which can be found at http datacentersupport lenovo com warrantylookup Second Edition November 2017 Copyright Lenovo 2017 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant to a General Services Administration GSA contract use reproduction or disclosure is subject ...

Page 3: ...acitor module 107 Air baffle replacement 107 Remove the air baffle 108 Install the air baffle 110 System fan replacement 112 Remove a system fan 112 Install a system fan 114 System fan cage replacement 115 Remove the system fan cage 116 Install the system fan cage 116 Front I O assembly replacement 117 Remove the front I O assembly 117 Install the front I O assembly 119 Hot swap drive replacement ...

Page 4: ...re Boot 202 Complete the parts replacement 203 Chapter 4 Problem determination 205 Event logs 205 Light path diagnostics 207 General problem determination procedures 207 Resolving suspected power problems 207 Resolving suspected Ethernet controller problems 208 Troubleshooting by symptom 208 Power on and power off problems 209 Memory problems 210 Hard disk drive problems 211 Monitor and video prob...

Page 5: ...ften Ennen kuin asennat tämän tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de sécurité Vor der Installation dieses Produkts die Sicherheitshinweise lesen Prima di installare questo prodotto leggere le Informazioni sulla Sicurezza Les sikkerhetsinformasjonen Safety Information før du installerer dette produktet Antes de instalar este produto ...

Page 6: ...ding of the server is required for operator safety and correct system function Proper grounding of the electrical outlet can be verified by a certified electrician Use the following checklist to verify that there are no potentially unsafe conditions 1 Make sure that the power is off and the power cord is disconnected 2 Check the power cord Make sure that the third wire ground connector is in good ...

Page 7: ...eck inside the server for any obvious unsafe conditions such as metal filings contamination water or other liquid or signs of fire or smoke damage 5 Check for worn frayed or pinched cables 6 Make sure that the power supply cover fasteners screws or rivets have not been removed or tampered with Copyright Lenovo 2017 v ...

Page 8: ...vi ThinkSystem SR650 Maintenance Manual ...

Page 9: ...omes with a limited warranty For details about the warranty see https datacentersupport lenovo com documents ht100742 For details about your specific warranty see http datacentersupport lenovo com warrantylookup Identifying your server When you contact Lenovo for help the machine type and serial number information helps support technicians to identify your server and provide faster service The mac...

Page 10: ...QR code with a mobile device and a QR code reader application to get quick access to the Lenovo Service web site for this server The Lenovo Service Information Web site provides additional information for parts installation and replacement videos and error codes for server support The following illustration shows the QR code https support lenovo com p servers sr650 Figure 3 QR code 2 ThinkSystem S...

Page 11: ...ing on the server configuration Processor depending on the model Up to two Intel processors Designed for Land Grid Array LGA 3647 socket Scalable up to 28 cores Thermal Design Power TDP up to 205 watts For a list of supported processors see http www lenovo com us en serverproven Note If you want to install the following processors to the server ensure that the server chassis is twenty four 2 5 inc...

Page 12: ...drives NVMe drives are supported only in drive bays 4 7 Up to sixteen 2 5 inch hot swap SAS SATA drives Up to sixteen 2 5 inch hot swap SAS SATA NVMe drives NVMe drives are supported in drive bays 4 7 and bays 12 15 Up to twenty four 2 5 inch hot swap SAS SATA drives Up to twenty four 2 5 inch hot swap SAS SATA NVMe drives NVMe drives are supported in drive bays 4 7 and bays 12 15 Up to two 3 5 in...

Page 13: ...hina A RAID 930 8i 930 16i or 930 24i SAS SATA adapter that supports JBOD mode and RAID levels 0 1 5 6 10 50 and 60 A RAID 930 8e SAS SATA adapter that supports JBOD mode and RAID levels 0 1 5 6 10 50 and 60 System fans One processor five hot swap fans including one redundant fan Two processors six hot swap fans including one redundant fan Notes For server models installed with Intel Xeon 6144 614...

Page 14: ... 175 m 574 ft of altitude increase ASHRAE class A4 5 45 C 41 113 F when the altitude exceeds 900 m 2953 ft the maximum ambient temperature value decreases by 1 C 1 8 F with every 125 m 410 ft of altitude increase Server off 5 45 C 41 113 F Shipping or storage 40 60 C 40 140 F Maximum altitude 3050 m 10 000 ft Relative humidity non condensing Operating ASHRAE class A2 8 80 maximum dew point 21 C 70...

Page 15: ... update The installation or update is performed using a tool or application within an operating system that is executing on the server s core CPU Out of band update The installation or update is performed by the Lenovo XClarity Controller collecting the update and then directing the update to the target subsystem or device Out of band updates have no dependency on an operating system executing on ...

Page 16: ...nd installed operating system driver updates Lenovo XClarity Essentials Bootable Media Creator Supports core system firmware and I O firmware updates You can update the Microsoft Windows operating system but device drivers are not included on the bootable image Lenovo XClarity Administrator Supports core system firmware and I O firmware updates The latest firmware can be found at the following sit...

Page 17: ...e and device drivers for your servers The update can be performed within the host operating system of the server in band or remotely through the BMC of the server out of band Specific details about updating firmware using Lenovo XClarity Essentials OneCLI is available at http sysmgt lenovofiles com help topic toolsctr_cli_lenovo onecli_c_update html Lenovo XClarity Essentials UpdateXpress Lenovo X...

Page 18: ... find the RNDIS Device Click Properties Driver Reinstall driver Point the server to the Windows inf directory where it can find the ibm_rndis_server_os inf file and install the device Step 2 Click Administrative Tools Device Manager Right click Network adapters and select Scan for hardware changes A small pop up confirms that the Ethernet device is found and installed The New Hardware Wizard start...

Page 19: ...s quickly when connected to input power it enters a standby state power status LED flashes once per second The server can be turned on power LED on in any of the following ways You can press the power button The server can restart automatically after a power interruption The server can respond to remote power on requests sent to the Lenovo XClarity Controller For information about powering off the...

Page 20: ...12 ThinkSystem SR650 Maintenance Manual ...

Page 21: ...erver front views based on the supported drive bays Notes Your server might look different from the illustrations in this topic The chassis for sixteen 2 5 inch drive bays cannot be upgraded to the chassis for twenty four 2 5 inch drive bays Figure 5 Front view of server models with eight 2 5 inch drive bays Figure 6 Front view of server models with sixteen 2 5 inch drive bays Copyright Lenovo 201...

Page 22: ...ith twelve 3 5 inch drive bays Table 2 Components on the front of server models with 2 5 inch drives Callout Callout 1 Pull out information tab 2 Front I O assembly 3 Rack latch right 4 Drive bays 5 Rack latch left 6 VGA connector available on some models 7 Drive activity LED 8 Drive status LED 9 Drive bay filler 1 Pull out information tab 14 ThinkSystem SR650 Maintenance Manual ...

Page 23: ...rive bays must be occupied by drive bay fillers or drive fillers 6 VGA connector available on some models Used to attach a high performance monitor a direct drive monitor or other devices that use a VGA connector 7 Drive activity LED 8 Drive status LED Each hot swap drive has two LEDs Drive LED Status Description 7 Drive activity LED Solid green The drive is powered but not active Blinking green T...

Page 24: ...the setting this connector supports USB 2 0 function XClarity Controller management function or both If the connector is set for USB 2 0 function you can attach a device that requires a USB 2 0 connection such as a keyboard a mouse or a USB storage device If the connector is set for XClarity Controller management function you can attach a mobile device installed with the application to run XClarit...

Page 25: ...ver is connected to a network Blinking Green The network is connected and active Off None The server is disconnected from the network 5 System ID button with system ID LED Use this system ID button and the blue system ID LED to visually locate the server A system ID LED is also located on the rear of the server Each time you press the system ID button the state of both the system ID LEDs changes T...

Page 26: ... to determine if additional LEDs are lit that will direct you to identify the cause of the error For information about light path diagnostics see Light path diagnostics on page 207 Off None The server is off or the server is on and is working correctly None Rear view The rear of the server provides access to several connectors and components Figure 12 Rear view of server models with six PCIe slots...

Page 27: ...a high performance monitor a direct drive monitor or other devices that use a VGA connector 4 USB 3 0 connectors 2 Used to attach a device that requires a USB 2 0 or 3 0 connection such as a keyboard a mouse or a USB storage device 5 NMI button Press this button to force a nonmaskable interrupt NMI to the processor By this way you can blue screen the server and take a memory dump You might have to...

Page 28: ...t half length Type 3 Slot 1 PCIe x16 x16 x8 x4 x1 full height half length Slot 2 Not available Slot 3 PCIe x16 x8 x4 x1 full height half length Type 4 Slot 1 PCIe x16 x8 x4 x1 full height half length Slot 2 Not available Slot 3 ML2 x16 x16 x8 x4 x1 full height half length PCIe slot 4 on the system board PCIe x8 x8 x1 low profile PCIe slots 5 and 6 on riser 2 Slot 5 PCIe x16 x16 x8 x4 x1 full heigh...

Page 29: ...novo XClarity Controller or a remote management program to change the state of the system ID LEDs to assist in visually locating the server among other servers 2 3 Ethernet status LEDs The XClarity Controller network connector has two status LEDs Ethernet status LED Color Status Description 2 Ethernet link LED Green On Network link is established None Off Network link is disconnected 3 Ethernet ac...

Page 30: ... the standby state while the other one delivers entire load When the power load increases the standby power supply will switch to active state to provide sufficient power to the server To disable zero output mode start the Setup utility go to System Settings Power Zero Output and select Disable If you disable zero output mode both power supplies will be in the active state Off The server is powere...

Page 31: ...IOS ROM programming connector 6 Riser 1 slot 7 LOM adapter connector 8 XCC ROM programming connector 9 Front USB connector 10 GPU power connector 2 11 Operator information panel connector 12 Trusted Cryptography Module TCM connector for China only 13 Front VGA connector 14 DIMM slots 24 15 Backplane power connector 3 16 System fan 1 connector 17 Processor 1 socket 18 System fan 2 connector 19 Syst...

Page 32: ...or 1 29 CMOS battery 30 M 2 module slot SATA PCIe slot 8 System board LEDs The illustration in this section shows the LEDs on the system board Figure 16 System board LEDs Table 7 LEDs on the system board Callout Callout 1 System power LED 2 System ID LED 3 System error LED 4 DIMM error LEDs 24 5 Fan 1 error LED 6 Fan 2 error LED 7 Fan 3 error LED 8 Fan 4 error LED 9 Fan 5 error LED 10 Fan 6 error ...

Page 33: ...e management program to change the state of the system ID LEDs to assist in visually locating the server among other servers 3 System error LED When this yellow LED is lit one or more LEDs elsewhere in the server might also be lit to direct you to the source of the error For more information see Front I O assembly on page 15 4 DIMM error LEDs When a DIMM error LED is lit it indicates that the corr...

Page 34: ...in default setting Pins 2 and 3 Override the power on password 3 TPM TCM physical presence jumper TPM Trusted Platform Module TCM Trusted Cryptography Module for China only J46 Pins 1 and 2 The jumper is in default setting Pins 2 and 3 TPM TCM physical presence is asserted 4 Force XCC update jumper J45 Pins 1 and 2 The jumper is in default setting Pins 2 and 3 Force the Lenovo XClarity Controller ...

Page 35: ...he documentation that comes with any external devices for additional cabling instructions It might be easier for you to route cables before you connect the devices to the server Cable identifiers of some cables are printed on the cables that come with the server and optional devices Use these identifiers to connect the cables to the correct connectors Ensure that the cable is not pinched and does ...

Page 36: ...ting for the VGA connector on the left rack latch Note The VGA connector is available on some models Figure 18 VGA connector cable routing From To VGA cable on the left rack latch Front VGA connector on the system board 28 ThinkSystem SR650 Maintenance Manual ...

Page 37: ...bly Front I O assembly on the chassis Figure 19 Cable routing for the front I O assembly on the chassis From To 1 Operator information panel cable Operator information panel connector on the system board 2 Front USB cable Front USB connector on the system board Chapter 2 Server components 29 ...

Page 38: ...k latch Figure 20 Cable routing for the front I O assembly on the right rack latch From To Front I O assembly cable Operator information panel connector and front USB connector on the system board 30 ThinkSystem SR650 Maintenance Manual ...

Page 39: ... the GPUs Figure 21 GPU cable routing Cable From To 1 GPU power cable Power connector on the GPU GPU power connector 1 on the system board 2 GPU power cable Power connector on the GPU GPU power connector 2 on the system board Chapter 2 Server components 31 ...

Page 40: ...dapter 16i RAID adapter PCIe slot selection priority when installing the NVMe switch adapter Number of installed processors PCIe slot selection priority One processor 1 Two processors 1 5 6 PCIe slot selection priority when installing a 24i RAID adapter Number of installed processors PCIe slot selection priority One processor 1 2 3 Two processors 1 2 3 5 6 PCIe slot selection priority when install...

Page 41: ...sembly and one 16i RAID adapter Cable From To 1 Power cable for front backplane Power connector on front backplane Backplane power connector 1 on the system board 2 SAS signal cable for front backplane SAS 0 and SAS 1 connectors on front backplane C0 and C1 connectors on the 16i RAID adapter installed on the RAID adapter slot 3 SAS signal cable for the rear hot swap drive assembly Signal connector...

Page 42: ...ight 2 5 inch SAS SATA drives the rear hot swap drive assembly and two 8i RAID adapters Cable From To 1 Power cable for front backplane Power connector on front backplane Backplane power connector 1 on the system board 2 SAS signal cable for front backplane SAS 0 and SAS 1 connectors on front backplane C0 and C1 connectors on the 8i RAID adapter installed on the RAID adapter slot 3 SAS signal cabl...

Page 43: ...t 4 might not be available on your server Figure 24 Cable routing for server models with four 2 5 inch SAS SATA drives four 2 5 inch NVMe drives the rear hot swap drive assembly and two 8i RAID adapters Cable From To 1 Power cable for front backplane Power connector on front backplane Backplane power connector 1 on the system board 2 SAS signal cable for front backplane SAS 0 and SAS 1 connectors ...

Page 44: ...nnectors on front backplane NVMe 0 1 and NVMe 2 3 connectors on the system board 4 SAS signal cable for the rear hot swap drive assembly Signal connector on the rear hot swap drive assembly C0 connector on the 8i RAID adapter installed on PCIe slot 4 36 ThinkSystem SR650 Maintenance Manual ...

Page 45: ...lane power connector 1 on the system board 2 SAS signal cable for front backplane SAS 0 and SAS 1 connectors on front backplane C0 and C1 connectors on the 16i RAID adapter installed on the RAID adapter slot 3 NVMe signal cable for front backplane NVMe 0 NVMe 1 NVMe 2 and NVMe 3 connectors on front backplane NVMe 0 1 and NVMe 2 3 connectors on the system board 4 SAS signal cable for the rear hot s...

Page 46: ...ing for server models with sixteen 2 5 inch SAS SATA drives and one 16i RAID adapter Cable From To 1 Power cable for front backplane 1 Power connector on front backplane 1 Backplane power connector 1 on the system board 2 SAS signal cable for front backplane 1 SAS 0 and SAS 1 connectors on front backplane 1 C0 and C1 connectors on the 16i RAID adapter installed on the RAID adapter slot 38 ThinkSys...

Page 47: ...AS 1 connectors on front backplane 2 C2 and C3 connectors on the 16i RAID adapter installed on the RAID adapter slot 4 Power cable for front backplane 2 Power connector on front backplane 2 Backplane power connector 2 on the system board Chapter 2 Server components 39 ...

Page 48: ... front backplane 1 SAS 0 and SAS 1 connectors on front backplane 1 C0 and C1 connectors on the 8i RAID adapter installed on the RAID adapter slot 3 SAS signal cable for front backplane 2 SAS 0 and SAS 1 connectors on front backplane 2 C0 and C1 connectors on the 16i RAID adapter installed on PCIe slot 4 4 Power cable for front backplane 2 Power connector on front backplane 2 Backplane power connec...

Page 49: ...plane 1 SAS 0 and SAS 1 connectors on front backplane 1 C0 and C1 connectors on the 24i RAID adapter installed on PCIe slot 5 3 SAS signal cable for front backplane 2 SAS 0 and SAS 1 connectors on front backplane 2 C2 and C3 connectors on the 24i RAID adapter installed on PCIe slot 5 4 Power cable for front backplane 2 Power connector on front backplane 2 Backplane power connector 2 on the system ...

Page 50: ... sixteen 2 5 inch SAS SATA drives the rear hot swap drive assembly and three 8i RAID adapters Cable From To 1 Power cable for front backplane 1 Power connector on front backplane 1 Backplane power connector 1 on the system board 2 SAS signal cable for front backplane 1 SAS 0 and SAS 1 connectors on front backplane 1 C0 and C1 connectors on the 8i RAID adapter installed on the RAID adapter slot 3 S...

Page 51: ...n front backplane 2 Backplane power connector 2 on the system board 5 SAS signal cable for the rear hot swap drive assembly Signal connector on the rear hot swap drive assembly C0 connector on the 8i RAID adapter installed on PCIe slot 5 Chapter 2 Server components 43 ...

Page 52: ...d SAS 1 connectors on backplane 1 C0 and C1 connectors on the 16i RAID adapter installed on the RAID adapter slot 3 NVMe signal cable for front backplane 1 NVMe 0 NVMe 1 NVMe 2 and NVMe 3 connectors on front backplane 1 NVMe 0 1 and NVMe 2 3 connectors on the system board 4 SAS signal cable for front backplane 2 SAS 0 and SAS 1 connectors on front backplane 2 C2 and C3 connectors on the 16i RAID a...

Page 53: ...ront backplane 1 C0 and C1 connectors on the 8i RAID adapter installed on the RAID adapter slot 3 NVMe signal cable for front backplane 1 NVMe 0 NVMe 1 NVMe 2 and NVMe 3 connectors on front backplane 1 NVMe 0 1 and NVMe 2 3 connectors on the system board 4 SAS signal cable for front backplane 2 SAS 0 and SAS 1 connectors on front backplane 2 C0 and C1 connectors on the 16i RAID adapter installed o...

Page 54: ...and C1 connectors on the 24i RAID adapter installed on PCIe slot 5 3 NVMe signal cable for front backplane 1 NVMe 0 NVMe 1 NVMe 2 and NVMe 3 connectors on front backplane 1 NVMe 0 1 and NVMe 2 3 connectors on the system board 4 SAS signal cable for front backplane 2 SAS 0 and SAS 1 connectors on front backplane 2 C2 and C3 connectors on the 24i RAID adapter installed on PCIe slot 5 5 Power cable f...

Page 55: ...6i RAID adapter and one NVMe switch adapter Cable From To 1 Power cable for front backplane 1 Power connector on front backplane 1 Backplane power connector 1 on the system board 2 SAS signal cable for front backplane 1 SAS 0 and SAS 1 connectors on front backplane 1 C0 and C1 connectors on the 16i RAID adapter installed on the RAID adapter slot 3 NVMe signal cable for front backplane 1 NVMe 0 NVM...

Page 56: ...plane 2 Backplane power connector 2 on the system board 6 NVMe signal cable for front backplane 2 NVMe 0 NVMe 1 NVMe 2 and NVMe 3 connectors on front backplane 2 C0 C1 C2 and C3 connectors on the NVMe switch adapter installed on PCIe slot 1 48 ThinkSystem SR650 Maintenance Manual ...

Page 57: ...ed on the RAID adapter slot 3 NVMe signal cable for front backplane 1 NVMe 0 NVMe 1 NVMe 2 and NVMe 3 connectors on front backplane 1 NVMe 0 1 and NVMe 2 3 connectors on the system board 4 NVMe signal cable for front backplane 2 NVMe 0 NVMe 1 NVMe 2 and NVMe 3 connectors on front backplane 2 C0 C1 C2 and C3 connectors on the NVMe switch adapter installed on PCIe slot 5 5 SAS signal cable for front...

Page 58: ...ATA drives eight 2 5 inch NVMe drives the rear hot swap drive assembly three 8i RAID adapters and one NVMe switch adapter Cable From To 1 Power cable for front backplane 1 Power connector on front backplane 1 Backplane power connector 1 on the system board 2 SAS signal cable for front backplane 1 SAS 0 and SAS 1 connectors on front backplane 1 C0 and C1 connectors on the 8i RAID adapter installed ...

Page 59: ... installed on PCIe slot 4 6 Power cable for front backplane 2 Power connector on front backplane 2 Backplane power connector 2 on the system board 7 SAS signal cable for the rear hot swap drive assembly Signal connector on the rear hot swap drive assembly C0 connector on the 8i RAID adapter installed on PCIe slot 6 Chapter 2 Server components 51 ...

Page 60: ... NVMe signal cable for front backplane 1 NVMe 0 NVMe 1 NVMe 2 and NVMe 3 connectors on front backplane 1 NVMe 0 1 and NVMe 2 3 connectors on the system board 4 NVMe signal cable for front backplane 2 NVMe 0 NVMe 1 NVMe 2 and NVMe 3 connectors on front backplane 2 C0 C1 C2 and C3 connectors on the NVMe switch adapter installed on PCIe slot 5 5 SAS signal cable for front backplane 2 SAS 0 and SAS 1 ...

Page 61: ...ID adapter slot 2 Power cable for front backplane 1 Power connector on front backplane 1 Backplane power connector 1 on the system board 3 SAS signal cable for front backplane 2 SAS 0 and SAS 1 connectors on front backplane 2 C0 and C1 connectors on the 16i RAID adapter installed on the PCIe slot 4 4 Power cable for front backplane 2 Power connector on front backplane 2 Backplane power connector 2...

Page 62: ... system board 2 SAS signal cable for front backplane 1 SAS 0 and SAS 1 connectors on front backplane 1 C0 and C1 connectors on the 24i RAID adapter installed on riser 1 assembly 3 Power cable for front backplane 2 Power connector on front backplane 2 Backplane power connector 2 on the system board 4 SAS signal cable for front backplane 2 SAS 0 and SAS 1 connectors on front backplane 2 C2 and C3 co...

Page 63: ...r on front backplane 3 Backplane power connector 3 on the system board 6 SAS signal cable for front backplane 3 SAS 0 and SAS 1 connectors on front backplane 3 C4 and C5 connectors on the 24i RAID adapter installed on riser 1 assembly Chapter 2 Server components 55 ...

Page 64: ...ble for front backplane 1 Power connector on front backplane 1 Backplane power connector 1 on the system board 2 SAS signal cable for front backplane 1 SAS 0 and SAS 1 connectors on front backplane 1 C0 and C1 connectors on the 8i RAID adapter installed on the RAID adapter slot 3 SAS signal cable for front backplane 2 SAS 0 and SAS 1 connectors on front backplane 2 C0 and C1 connectors on the 8i R...

Page 65: ...front backplane 3 C0 and C1 connectors on the 8i RAID adapter installed on PCIe slot 5 7 SAS signal cable for the rear hot swap drive assembly Signal connector on the rear hot swap drive assembly C0 connector on the 8i RAID adapter installed on PCIe slot 6 Chapter 2 Server components 57 ...

Page 66: ...dapter slot 3 SAS signal cable for front backplane 2 SAS 0 and SAS 1 connectors on front backplane 2 C0 and C1 connectors on the 8i RAID adapter installed on PCIe slot 4 4 Power cable for front backplane 2 Power connector on front backplane 2 Backplane power connector 2 on the system board 5 Power cable for front backplane 3 Power connector on front backplane 3 Backplane power connector 3 on the s...

Page 67: ...ystem board 2 SAS signal cable for front backplane 1 SAS 0 and SAS 1 connectors on front backplane 1 C0 and C1 connectors on the 8i RAID adapter installed on the RAID adapter slot 3 SAS signal cable for front backplane 2 SAS 0 and SAS 1 connectors on front backplane 2 C0 and C1 connectors on the 24i RAID adapter installed on PCIe slot 5 4 Power cable for front backplane 2 Power connector on front ...

Page 68: ...backplane 3 C2 and C3 connectors on the 24i RAID adapter installed on PCIe slot 5 7 SAS signal cable for the rear hot swap drive assembly Signal connector on the rear hot swap drive assembly C4 connector on the 24i RAID adapter installed on PCIe slot 5 60 ThinkSystem SR650 Maintenance Manual ...

Page 69: ...nal cable for front backplane 2 SAS 0 and SAS 1 connectors on front backplane 2 C2 and C3 connectors on the 16i RAID adapter installed on the RAID adapter slot 4 Power cable for front backplane 2 Power connector on front backplane 2 Backplane power connector 2 on the system board 5 Power cable for front backplane 3 Power connector on front backplane 3 Backplane power connector 3 on the system boar...

Page 70: ...slot 3 NVMe signal cable for front backplane 1 NVMe 0 NVMe 1 NVMe 2 and NVMe 3 connectors on front backplane 1 NVMe 0 1 and NVMe 2 3 connectors on the system board 4 SAS signal cable for front backplane 2 SAS 0 and SAS 1 connectors on front backplane 2 C0 and C1 connectors on the 16i RAID adapter installed on PCIe slot 4 5 Power cable for front backplane 2 Power connector on front backplane 2 Back...

Page 71: ...e for front backplane 1 NVMe 0 NVMe 1 NVMe 2 and NVMe 3 connectors on front backplane 1 NVMe 0 1 and NVMe 2 3 connectors on the system board 4 Power cable for front backplane 2 Power connector on front backplane 2 Backplane power connector 2 on the system board 5 SAS signal cable for front backplane 2 SAS 0 and SAS 1 connectors on front backplane 2 C2 and C3 connectors on the 24i RAID adapter inst...

Page 72: ...ne 1 Backplane power connector 1 on the system board 2 SAS signal cable for front backplane 1 SAS 0 and SAS 1 connectors on front backplane 1 C0 and C1 connectors on the 8i RAID adapter installed on the RAID adapter slot 3 NVMe signal cable for front backplane 1 NVMe 0 NVMe 1 NVMe 2 and NVMe 3 connectors on front backplane 1 NVMe 0 1 and NVMe 2 3 connectors on the system board 4 SAS signal cable f...

Page 73: ...front backplane 3 C0 and C1 connectors on the 8i RAID adapter installed on PCIe slot 5 8 SAS signal cable for the rear hot swap drive assembly Signal connector on the rear hot swap drive assembly C0 connector on the 8i RAID adapter installed on PCIe slot 6 Chapter 2 Server components 65 ...

Page 74: ... SAS 1 connectors on front backplane 1 C0 and C1 connectors on the 8i RAID adapter installed on the RAID adapter slot 3 NVMe signal cable for front backplane 1 NVMe 0 NVMe 1 NVMe 2 and NVMe 3 connectors on front backplane 1 NVMe 0 1 and NVMe 2 3 connectors on the system board 4 SAS signal cable for front backplane 2 SAS 0 and SAS 1 connectors on front backplane 2 C0 and C1 connectors on the 8i RAI...

Page 75: ...ront backplane 3 C0 and C1 connectors on the 16i RAID adapter installed on PCIe slot 5 8 SAS signal cable for the rear hot swap drive assembly Signal connector on the rear hot swap drive assembly C2 connector on the 16i RAID adapter installed on PCIe slot 5 Chapter 2 Server components 67 ...

Page 76: ...SAS 1 connectors on front backplane 1 C0 and C1 connectors on the 8i RAID adapter installed on the RAID adapter slot 3 NVMe signal cable for front backplane 1 NVMe 0 NVMe 1 NVMe 2 and NVMe 3 connectors on front backplane 1 NVMe 0 1 and NVMe 2 3 connectors on the system board 4 SAS signal cable for front backplane 2 SAS 0 and SAS 1 connectors on front backplane 2 C0 and C1 connectors on the 24i RAI...

Page 77: ...ront backplane 3 C2 and C3 connectors on the 24i RAID adapter installed on PCIe slot 5 8 SAS signal cable for the rear hot swap drive assembly Signal connector on the rear hot swap drive assembly C4 connector on the 24i RAID adapter installed on PCIe slot 5 Chapter 2 Server components 69 ...

Page 78: ... backplane 1 C0 and C1 connectors on the 16i RAID adapter installed on the RAID adapter slot 3 NVMe signal cable for front backplane 1 NVMe 0 NVMe 1 NVMe 2 and NVMe 3 connectors on front backplane 1 NVMe 0 1 and NVMe 2 3 connectors on the system board 4 SAS signal cable for front backplane 2 SAS 0 and SAS 1 connectors on front backplane 2 C2 and C3 connectors on the 16i RAID adapter installed on t...

Page 79: ...ront backplane 3 C0 and C1 connectors on the 16i RAID adapter installed on PCIe slot 4 8 SAS signal cable for the rear hot swap drive assembly Signal connector on the rear hot swap drive assembly C2 connector on the 16i RAID adapter installed on PCIe slot 4 Chapter 2 Server components 71 ...

Page 80: ...AID adapter installed on an available PCIe slot 3 NVMe signal cable for front backplane 1 NVMe 0 NVMe 1 NVMe 2 and NVMe 3 connectors on front backplane 1 NVMe 0 1 and NVMe 2 3 connectors on the system board 4 NVMe signal cable for front backplane 2 NVMe 0 NVMe 1 NVMe 2 and NVMe 3 connectors on front backplane 2 C0 C1 C2 and C3 connectors on the NVMe switch adapter installed on an available PCIe sl...

Page 81: ...n front backplane 3 Backplane power connector 3 on the system board 8 SAS signal cable for front backplane 3 SAS 0 and SAS 1 connectors on front backplane 3 C4 and C5 connectors on the 24i RAID adapter installed on an available PCIe slot Chapter 2 Server components 73 ...

Page 82: ...i RAID adapter installed on the RAID adapter slot 3 NVMe signal cable for front backplane 1 NVMe 0 NVMe 1 NVMe 2 and NVMe 3 connectors on front backplane 1 NVMe 0 1 and NVMe 2 3 connectors on the system board 4 NVMe signal cable for front backplane 2 NVMe 0 NVMe 1 NVMe 2 and NVMe 3 connectors on front backplane 2 C0 C1 C2 and C3 connectors on the NVMe switch adapter installed on PCIe slot 5 5 SAS ...

Page 83: ...ront backplane 3 C2 and C3 connectors on the 24i RAID adapter installed on PCIe slot 6 9 SAS signal cable for the rear hot swap drive assembly Signal connector on the rear hot swap drive assembly C4 connector on the 24i RAID adapter installed on PCIe slot 6 Chapter 2 Server components 75 ...

Page 84: ...lane 1 C0 and C1 connectors on the 16i RAID adapter installed on the RAID adapter slot 3 NVMe signal cable for front backplane 1 NVMe 0 NVMe 1 NVMe 2 and NVMe 3 connectors on front backplane 1 NVMe 0 1 and NVMe 2 3 connectors on the system board 4 NVMe signal cable for front backplane 2 NVMe 0 NVMe 1 NVMe 2 and NVMe 3 connectors on front backplane 2 C0 C1 C2 and C3 connectors on the NVMe switch ad...

Page 85: ... cable for front backplane 3 SAS 0 and SAS 1 connectors on front backplane 3 C0 and C1 connectors on the 16i RAID adapter installed on PCIe slot 4 9 SAS signal cable for the rear hot swap drive assembly Signal connector on the rear hot swap drive assembly C2 connector on the 16i RAID adapter installed on PCIe slot 4 Chapter 2 Server components 77 ...

Page 86: ...ID adapters Note The cable routing illustration is based on the scenario that the rear hot swap drive assembly is installed Depending on the model the rear hot swap drive assembly and the 8i RAID adapter on PCIe slot 4 might not be available on your server Figure 52 Cable routing for server models with eight 3 5 inch SAS SATA drives the rear hot swap drive assembly and two 8i RAID adapters 78 Thin...

Page 87: ...le SAS 0 and SAS 1 connectors on the backplane C0 and C1 connectors on the 8i RAID adapter installed on the RAID adapter slot 3 SAS signal cable for the rear hot swap drive assembly Signal connector on the rear hot swap drive assembly C0 connector on the 8i RAID adapter installed on PCIe slot 4 Chapter 2 Server components 79 ...

Page 88: ...wer cable Power connector on the backplane Backplane power connector 1 on the system board 2 SAS signal cable SAS 0 and SAS 1 connectors on the backplane C0 and C1 connectors on the 16i RAID adapter installed on the RAID adapter slot 3 SAS signal cable for the rear hot swap drive assembly Signal connector on the rear hot swap drive assembly C2 connector on the 16i RAID adapter installed on the RAI...

Page 89: ...installed Depending on the model the rear hot swap drive assembly might not be available on your server Figure 54 Cable routing for server models with twelve 3 5 inch SAS SATA drives the rear hot swap drive assembly and one 16i RAID adapter Cable From To 1 Power cable Power 1 connector on the front backplane Backplane power connector 1 on the system board 2 SAS signal cable SAS 0 SAS 1 and SAS 2 c...

Page 90: ... Backplane power connector 2 on the system board 4 SAS signal cable for the rear hot swap drive assembly Signal connector on the rear hot swap drive assembly C3 connector on the 16i RAID adapter installed on the RAID adapter slot 82 ThinkSystem SR650 Maintenance Manual ...

Page 91: ...1 Power cable Power 1 connector on the front backplane Backplane power connector 1 on the system board 2 SAS signal cable SAS 0 SAS 1 and SAS 2 connectors on the backplane C0 C1 and C2 connectors on the 16i RAID adapter installed on the RAID adapter slot 3 Power cable Power 2 connector on the front backplane Backplane power connector 2 on the system board 4 SAS signal cable for the rear hot swap d...

Page 92: ...ure 56 Server components on page 84 http datacentersupport lenovo com us en products servers thinksystem sr650 7x05 parts Note Depending on the model your server might look slightly different from the illustration Figure 56 Server components The parts listed in the following table are identified as one of the following 84 ThinkSystem SR650 Maintenance Manual ...

Page 93: ...mponent at your request you will be charged for the service Table 9 Parts listing Index Description Tier 1 CRU Tier 2 CRU FRU Consumable and Structural parts For more information about ordering the parts shown in Figure 56 Server components on page 84 http datacentersupport lenovo com us en products servers thinksystem sr650 7x05 parts 1 Top cover 2 RAID adapter 3 LOM adapter air baffle 4 LOM adap...

Page 94: ...drive bays 25 Front I O assembly server models with eight or sixteen 2 5 inch drive bays 26 Filler 3 5 inch drive 27 Storage drive 3 5 inch hot swap 28 Filler 2 5 inch drive 29 Storage drive 2 5 inch hot swap 30 Air baffle for server models with GPU 31 Riser 2 bracket 32 Riser card 33 Riser 1 bracket 34 PCIe adapter 35 Rear hot swap drive assembly 36 Power supply 37 M 2 drive 38 M 2 backplane 86 T...

Page 95: ...rds Association CSA For units intended to be operated at 115 volts Use a UL listed and CSA certified cord set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a maximum of 15 feet in length and a parallel blade grounding type attachment plug rated 15 amperes 125 volts For units intended to be operated at 230 volts U S use Use a UL listed and CSA certified cord set consisting of ...

Page 96: ...88 ThinkSystem SR650 Maintenance Manual ...

Page 97: ...s are available as well Handling static sensitive devices on page 91 and Working inside the server with the power on on page 91 Make sure the components you are installing are supported by the server For a list of supported optional components for the server see http www lenovo com us en serverproven When you install a new server download and apply the latest firmware This will help ensure that an...

Page 98: ...e while the server is still running Note See the system specific instructions for removing or installing a hot swap drive for any additional procedures that you might need to perform before you remove or install the drive After finishing working on the server make sure you reinstall all safety shields guards labels and ground wires System reliability guidelines Review the system reliability guidel...

Page 99: ... electrostatic discharge Attention Prevent exposure to static electricity which might lead to system halt and loss of data by keeping static sensitive components in their static protective packages until installation and handling these devices with an electrostatic discharge wrist strap or other grounding system Limit your movement to prevent building up static electricity around you Take addition...

Page 100: ... following steps Watch the procedure A video of the removal process is available Youtube https www youtube com playlist list PLYV5R7hVcs A25P7vBoGa_wn7D7XTgDS_ Youku http list youku com albumlist show id_50483444 Step 1 Use the key to unlock the security bezel to the open position Figure 57 Unlocking the security bezel Step 2 Press the release latch 1 and pivot the security bezel outward to remove...

Page 101: ... rack latches on page 99 To install the security bezel complete the following steps Watch the procedure A video of the installation process is available Youtube https www youtube com playlist list PLYV5R7hVcs A25P7vBoGa_wn7D7XTgDS_ Youku http list youku com albumlist show id_50483444 Attention Before you ship the rack with the server installed reinstall and lock the security bezel into place Step ...

Page 102: ...ots on the right rack latch Then press and hold the release latch 1 and pivot the security bezel inward until the other side clicks into place Figure 60 Security bezel installation Step 3 Use the key to lock the security bezel to the closed position 94 ThinkSystem SR650 Maintenance Manual ...

Page 103: ...es Use this information to remove the rack latches Note If the rack latches are not assembled with a VGA connector or the front I O assembly you can remove the rack latches without powering off the server Before removing the rack latches 1 If the server is installed with the security bezel remove it first See Remove the security bezel on page 92 2 Use a flat blade screwdriver to remove the ID labe...

Page 104: ...ku http list youku com albumlist show id_50483444 Step 1 Do one of the following If the rack latches are not assembled with a VGA connector or the front I O assembly go to the next step If the rack latches are assembled with a VGA connector the front I O assembly or both complete the following steps 1 Disconnect the VGA cable 1 the front I O assembly cable 2 or both cables from the system board 96...

Page 105: ...the VGA connector and the front I O assembly on rack latches 2 Remove the screws that secure the cable retainer on the side of the server Then remove the cable retainer from the chassis Chapter 3 Hardware replacement procedures 97 ...

Page 106: ... side of the server remove the screws that secure the rack latch Figure 65 Screws removal Step 3 On each side of the server slide the rack latch forward slightly and then remove the rack latch from the chassis 98 ThinkSystem SR650 Maintenance Manual ...

Page 107: ...owing steps Watch the procedure A video of the installation process is available Youtube https www youtube com playlist list PLYV5R7hVcs A25P7vBoGa_wn7D7XTgDS_ Youku http list youku com albumlist show id_50483444 Step 1 Touch the static protective package that contains the new rack latches to any unpainted surface on the outside of the server Then take the new rack latches out of the package and p...

Page 108: ...stallation Step 4 If the rack latches are assembled with a VGA connector the front I O assembly or both complete the following steps 1 Route the VGA cable the front I O assembly cable or both cables across the notch on the chassis as shown Then install the screws to secure the cable retainer 100 ThinkSystem SR650 Maintenance Manual ...

Page 109: ...Figure 69 Cable retainer installation 2 Connect the VGA cable 1 the front I O assembly cable 2 or both cables to the system board Chapter 3 Hardware replacement procedures 101 ...

Page 110: ...ble routing for the VGA connector and the front I O assembly on rack latches After installing the rack latches 1 Install the ID label plate to the right rack latch as shown 102 ThinkSystem SR650 Maintenance Manual ...

Page 111: ...present Voltages with hazardous energy might cause heating when shorted with metal which might result in spattered metal burns or both S014 CAUTION Hazardous voltage current and energy levels might be present Only a qualified service technician is authorized to remove the covers where the following label is attached Remove the top cover Use this information to remove the top cover Chapter 3 Hardwa...

Page 112: ...k to the unlocked position as shown Step 2 Press the release button on the cover latch and then fully open the cover latch Step 3 Slide the top cover to the rear until it is disengaged from the chassis Then lift the top cover off the chassis and place the top cover on a flat clean surface Attention Handle the top cover carefully Dropping the top cover with the cover latch open might damage the cov...

Page 113: ...dure A video of the installation process is available Youtube https www youtube com playlist list PLYV5R7hVcs A25P7vBoGa_wn7D7XTgDS_ Youku http list youku com albumlist show id_50483444 Figure 73 Top cover installation Note Before you slide the top cover forward ensure that all the tabs on the top cover engage the chassis correctly If the tabs do not engage the chassis correctly it will be very di...

Page 114: ...o com us en serverproven Remove a RAID super capacitor module Use this information to remove a RAID super capacitor module Before removing a RAID super capacitor module 1 Remove the top cover See Remove the top cover on page 103 2 Disconnect the cable of the RAID super capacitor module To remove a RAID super capacitor module complete the following steps Watch the procedure A video of the removal p...

Page 115: ...module To install a RAID super capacitor module complete the following steps Watch the procedure A video of the installation process is available Youtube https www youtube com playlist list PLYV5R7hVcs A25P7vBoGa_wn7D7XTgDS_ Youku http list youku com albumlist show id_50483444 Figure 75 RAID super capacitor module installation Step 1 Gently press and hold the tab on the air baffle as shown Step 2 ...

Page 116: ...module cable first 3 If you are removing the air baffle for server models with a GPU installed remove the GPU first See Remove a GPU on page 157 To remove the air baffle complete the following step Watch the procedure A video of the removal process is available Youtube https www youtube com playlist list PLYV5R7hVcs A25P7vBoGa_wn7D7XTgDS_ Youku http list youku com albumlist show id_50483444 Step 1...

Page 117: ...Figure 76 Removal of the air baffle for server models without GPU Figure 77 Removal of the air baffle for server models with GPU Chapter 3 Hardware replacement procedures 109 ...

Page 118: ...nstalling the air baffle 1 Ensure that no tools or loose screws are left inside your server 2 Ensure that all components have been reassembled correctly 3 Ensure that all cables inside the server have been properly routed and they will not interfere with installing the air baffle 4 If necessary install the removed plastic filler to the air baffle for server models without GPU Figure 79 Plastic fil...

Page 119: ... list youku com albumlist show id_50483444 Step 1 Note the orientation of the air baffle Step 2 Align the tabs on both sides of the air baffle with the corresponding slots on both sides of the chassis Then lower the air baffle into the chassis and press the air baffle down until it is securely seated Figure 80 Installation of air baffle for server models without GPU Chapter 3 Hardware replacement ...

Page 120: ... RAID super capacitor module 2 Complete the parts replacement See Complete the parts replacement on page 203 System fan replacement Use this information to remove and install a system fan Remove a system fan Use this information to remove a system fan You can remove a hot swap fan without powering off the server which helps you avoid significant interruption to the operation of the system S033 CAU...

Page 121: ...re removing a system fan 1 Remove the top cover See Remove the top cover on page 103 2 View the fan error LEDs 1 to locate the failing system fan Figure 82 Viewing the fan error LEDs from the top of the system fans To remove a system fan complete the following steps Watch the procedure A video of the removal process is available Youtube https www youtube com playlist list PLYV5R7hVcs A25P7vBoGa_wn...

Page 122: ...system fan follow all packaging instructions and use any packaging materials that are provided Install a system fan Use this information to install a system fan You can install a hot swap fan without powering off the server which helps you avoid significant interruption to the operation of the system S033 CAUTION Hazardous energy present Voltages with hazardous energy might cause heating when shor...

Page 123: ...he new system fan to any unpainted surface on the outside of the server Then take the new system fan out of the package and place it on a static protective surface Step 2 Position the system fan above the system fan cage The system fan connector on the bottom of the system fan should face the rear of the chassis Press the system fan straight down until it is seated into place Figure 84 System fan ...

Page 124: ...he system fans installed To remove the system fan cage complete the following steps Watch the procedure A video of the removal process is available Youtube https www youtube com playlist list PLYV5R7hVcs A25P7vBoGa_wn7D7XTgDS_ Youku http list youku com albumlist show id_50483444 Figure 85 System fan cage removal Step 1 Rotate the levers of the system fan cage to the rear of the server Step 2 Lift ...

Page 125: ...em fans are correctly connected to the system fan connectors on the system board Step 2 Rotate the levers of the system fan cage to the front of the server to secure the system fan cage After installing the system fan cage 1 If you have removed the system fans reinstall them See Install a system fan on page 114 2 Complete the parts replacement See Completing the parts replacement on page 203 Front...

Page 126: ...the security bezel is installed remove it See Remove the security bezel on page 92 3 Disconnect the cables of the front I O assembly from the system board See Front I O assembly on page 29 To remove the front I O assembly complete the following steps Watch the procedure A video of the removal process is available Youtube https www youtube com playlist list PLYV5R7hVcs A25P7vBoGa_wn7D7XTgDS_ Youku ...

Page 127: ...ew front I O assembly to any unpainted surface on the outside of the server Then take the new front I O assembly out of the package and place it on a static protective surface To install the front I O assembly complete the following steps Watch the procedure A video of the installation process is available Youtube https www youtube com playlist list PLYV5R7hVcs A25P7vBoGa_wn7D7XTgDS_ Youku http li...

Page 128: ...se this information to remove a hot swap drive Before removing a hot swap drive 1 Ensure that you have back up data on your drive especially if it is part of a RAID array Before you make changes to drives RAID adapters drive backplanes or drive cables back up all important data that is stored on the drives Before you remove any component of a RAID array back up all RAID configuration information 2...

Page 129: ...rive tray handle of a 2 5 inch hot swap drive Figure 90 Opening the drive tray handle of a 3 5 inch hot swap drive Step 2 Grasp the handle and slide the drive out of the drive bay Chapter 3 Hardware replacement procedures 121 ...

Page 130: ...ller or a new drive to cover the drive bay See Install a hot swap drive on page 122 2 If you are instructed to return the old hot swap drive follow all packaging instructions and use any packaging materials that are provided Install a hot swap drive Use this information to install a hot swap drive 122 ThinkSystem SR650 Maintenance Manual ...

Page 131: ... Drive type priority NVMe SSD SAS SSD SATA SSD SAS HDD SATA HDD Drive size priority 2 5 inch 3 5 inch Drive capacity priority the lowest capacity first The drives in a single RAID array must be the same type same size and same capacity Some server models support NVMe drives and the bays for installing NVMe drives vary by model For eight 2 5 inch drive bay models that support NVMe drives you can in...

Page 132: ...e package that contains the new drive to any unpainted surface on the outside of the server Then take the new drive out of the package and place it on a static protective surface To install a hot swap drive complete the following steps Watch the procedure A video of the installation process is available Youtube https www youtube com playlist list PLYV5R7hVcs A25P7vBoGa_wn7D7XTgDS_ Youku http list ...

Page 133: ...p 3 Check the drive status LED to verify that the drive is operating correctly If the yellow drive status LED is lit continuously that drive is faulty and must be replaced If the green drive activity LED is flashing the drive is being accessed Step 4 Continue to install additional hot swap drives if necessary After installing all hot swap drives 1 If you have removed the security bezel reinstall i...

Page 134: ...e the 2 5 inch drive backplane Before removing the 2 5 inch drive backplane 1 Remove the top cover See Remove the top cover on page 103 2 Remove the system fan cage for easier operation See Remove the system fan cage on page 116 3 Remove all the installed drives and fillers if any from the drive bays See Remove a hot swap drive on page 120 To remove the 2 5 inch drive backplane complete the follow...

Page 135: ...nstall the 2 5 inch drive backplane Use this information to install the 2 5 inch drive backplane Note Your server supports two types of 2 5 inch drive backplanes 8 bay backplane eight SAS SATA drive bays and AnyBay backplane four SAS SATA drive bays and four NVMe drive bays Depending on the backplane type and quantity the installation location of the backplanes varies One backplane Always install ...

Page 136: ...lanes to drive bays 16 23 Before installing the 2 5 inch drive backplane touch the static protective package that contains the new backplane to any unpainted surface on the outside of the server Then take the new backplane out of the package and place it on a static protective surface To install the 2 5 inch drive backplane complete the following steps Watch the procedure A video of the installati...

Page 137: ...ment See Completing the parts replacement on page 203 Remove the 3 5 inch drive backplane Use this information to remove the 3 5 inch drive backplane Note The procedure is based on the scenario that you want to remove the backplane for up to twelve 3 5 inch drives The procedure is similar for the backplane for up to eight 3 5 inch drives Before removing the 3 5 inch drive backplane Chapter 3 Hardw...

Page 138: ... backplane in the direction as shown Step 2 Pivot the backplane backward slightly to release it from the four hooks on the chassis Then carefully lift the backplane out of the chassis Step 3 Record the cable connections on the backplane and then disconnect all cables from the backplane For information about the backplane cable routing see Backplane on page 32 If you are instructed to return the ol...

Page 139: ...e installation Step 1 Connect the cables to the backplane Step 2 Align the backplane with the chassis and lower it into the chassis Then put the backplane into place with it leaning backward slightly Step 3 Rotate the backplane to vertical position to ensure that the four hooks on the chassis pass through the corresponding holes in the backplane Then slide the new backplane as shown until it is se...

Page 140: ...on top of each other during storage Never touch the gold DIMM connector contacts or allow these contacts to touch the outside of the DIMM connector housing Handle DIMMs with care never bend twist or drop a DIMM Before removing a DIMM 1 Remove the top cover See Remove the top cover on page 103 2 Remove the air baffle See Remove the air baffle on page 108 To remove a DIMM complete the following step...

Page 141: ...r server supports up to 12 DIMMs when one processor is installed and up to 24 DIMMs when two processors are installed The minimum system memory is 8 GB only one processor installed and only one 8 GB RDIMM installed in the CPU1 DIMM5 slot The maximum system memory is as follows 768 GB using RDIMMs two processors installed and one 32 GB RDIMM installed in each of the 24 DIMM slots 1 5 TB using LRDIM...

Page 142: ...nt capacity install the DIMM that has the highest capacity first The following table shows the DIMM population sequence for independent mode when only one processor CPU1 is installed Notes If there are three identical DIMMs to be installed for CPU1 and the three DIMMs have the same Lenovo part number move the DIMM to be installed in slot 8 to slot 1 If there are ten identical DIMMs to be installed...

Page 143: ...s to be installed for CPU1 and the ten DIMMs have the same Lenovo part number move the DIMM to be installed in slot 6 to slot 12 If there are ten identical DIMMs to be installed for CPU2 and the ten DIMMs have the same Lenovo part number move the DIMM to be installed in slot 18 to slot 24 Table 11 Independent mode with two processors Total Processor 2 Processor 1 Total DIMMs 24 23 22 21 20 19 18 1...

Page 144: ... receiving the same data One channel is used as a backup of the other which provides redundancy Note All DIMMs to be installed must be the same type with the same capacity frequency voltage and ranks The following table shows the DIMM population sequence for mirroring mode when only one processor CPU1 is installed Table 12 Mirroring mode with one processor Total Processor 1 Total DIMMs 12 11 10 9 ...

Page 145: ... sparing mode one rank of a DIMM works as the spare rank for the other ranks on the same channel The spare rank is not available as system memory Notes All DIMMs to be installed must be the same type with the same capacity frequency voltage and ranks If the rank of installed DIMMs is one rank follow the installation rules listed in the following tables If the rank of installed DIMMs is more than o...

Page 146: ...devices Always wear an electrostatic discharge strap when removing or installing DIMMs Electrostatic discharge gloves can also be used Never hold two or more DIMMs together so that they touch Do not stack DIMMs directly on top of each other during storage Never touch the gold DIMM connector contacts or allow these contacts to touch the outside of the DIMM connector housing Handle DIMMs with care n...

Page 147: ...rrectly inserted open the retaining clips remove the DIMM and then reinsert it After installing a DIMM complete the parts replacement See Completing the parts replacement on page 203 RAID adapter replacement Use this information to remove and install the RAID adapter on the system board Notes For a list of the supported RAID adapters see http www lenovo com us en serverproven Depending on the spec...

Page 148: ...ternal cable routing on page 27 To remove the RAID adapter from the RAID adapter slot on the system board complete the following steps Watch the procedure A video of the removal process is available Youtube https www youtube com playlist list PLYV5R7hVcs A25P7vBoGa_wn7D7XTgDS_ Youku http list youku com albumlist show id_50483444 Figure 103 RAID adapter removal Step 1 Slide the left side latch to t...

Page 149: ...is installed with a bracket remove the bracket To install the RAID adapter in the RAID adapter slot on the system board complete the following steps Watch the procedure A video of the installation process is available Youtube https www youtube com playlist list PLYV5R7hVcs A25P7vBoGa_wn7D7XTgDS_ Youku http list youku com albumlist show id_50483444 Figure 104 RAID adapter installation Step 1 Place ...

Page 150: ...order replacement batteries call 1 800 IBM SERV within the U S and 1 800 465 7999 or 1 800 465 6666 within Canada Outside the U S and Canada call your support center or business partner Note After you replace the CMOS battery you must reconfigure the server and reset the system date and time S004 CAUTION When replacing the lithium battery use only Lenovo specified part number or an equivalent type...

Page 151: ...ion Failing to remove the CMOS battery properly might damage the socket on the system board Any damage to the socket might require replacing the system board Do not tilt or push the CMOS battery by using excessive force Figure 105 CMOS battery removal After removing the CMOS battery 1 Install a new CMOS battery See Install the CMOS battery on page 143 2 Dispose of the CMOS battery as required by l...

Page 152: ...ontains lithium and can explode if not properly used handled or disposed of Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordinances or regulations S002 CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current that is supplied to the device The ...

Page 153: ...o remove a riser card Before removing a riser card 1 Remove the top cover See Remove the top cover on page 103 2 If there is any PCIe adapter installed on the riser card record the cable connections first Then disconnect all cables from the PCIe adapter To remove a riser card complete the following steps Watch the procedure A video of the removal process is available Youtube https www youtube com ...

Page 154: ...Figure 107 Riser 1 assembly removal 146 ThinkSystem SR650 Maintenance Manual ...

Page 155: ...nstalled on the riser card See Remove a PCIe adapter from the riser assembly on page 151 Step 3 Remove the two screws that secure the failing riser card Then remove the failing riser card from the bracket Figure 109 Riser card removal Chapter 3 Hardware replacement procedures 147 ...

Page 156: ...e To install a riser card complete the following steps Watch the procedure A video of the installation process is available Youtube https www youtube com playlist list PLYV5R7hVcs A25P7vBoGa_wn7D7XTgDS_ Youku http list youku com albumlist show id_50483444 Step 1 Align the holes in the riser card with the mounting studs on the bracket Then install the riser card to the bracket in the direction as s...

Page 157: ...Figure 111 Installing the screws to secure the riser card Chapter 3 Hardware replacement procedures 149 ...

Page 158: ...rresponding hole in the riser bracket Meanwhile align the rear of the riser 1 assembly with the corresponding rail guides in the rear of the chassis Then carefully press the riser 1 assembly straight down into the chassis until it is fully seated Figure 112 Riser 1 assembly installation To install the riser 2 assembly align the rear of the riser 2 assembly with the corresponding rail guides in the...

Page 159: ...pters vary by type but the installation and removal procedures are the same Note For a list of the supported PCIe adapters see http www lenovo com us en serverproven Remove a PCIe adapter Use this information to remove a PCIe adapter This topic contains the following information Remove a PCIe adapter from the riser assembly on page 151 Remove a PCIe adapter from the system board on page 153 Remove...

Page 160: ...ace See Remove a riser card on page 145 To remove a PCIe adapter from the riser assembly complete the following steps Watch the procedure A video of the removal process is available Youtube https www youtube com playlist list PLYV5R7hVcs A25P7vBoGa_wn7D7XTgDS_ Youku http list youku com albumlist show id_50483444 Step 1 Press the tab to pivot the PCIe adapter retention latch to the open position Fi...

Page 161: ...that comes with the PCIe adapter and follow those instructions in addition to the instructions in this topic Before removing a PCIe adapter from the system board 1 Remove the top cover See Remove the top cover on page 103 2 Record the cable connections on the PCIe adapter and then disconnect all cables from the PCIe adapter To remove a PCIe adapter from the system board complete the following step...

Page 162: ...e provided Install a PCIe adapter Use this information to install a PCIe adapter on the riser assembly or on the system board This topic contains the following information Install a PCIe adapter on the riser assembly on page 154 Install a PCIe adapter on the system board on page 156 Install a PCIe adapter on the riser assembly Use the following information to install a PCIe adapter on the riser as...

Page 163: ...essors PCIe slot selection priority One processor 4 2 3 1 Two processors 4 2 6 3 5 1 To install a PCIe adapter on the riser assembly complete the following steps Watch the procedure A video of the installation process is available Youtube https www youtube com playlist list PLYV5R7hVcs A25P7vBoGa_wn7D7XTgDS_ Youku http list youku com albumlist show id_50483444 Step 1 Align the PCIe adapter with th...

Page 164: ...ic Before installing the PCIe adapter on the system board 1 Touch the static protective package that contains the new PCIe adapter to any unpainted surface on the outside of the server Then take the new PCIe adapter out of the package and place it on a static protective surface 2 If the new PCIe adapter is installed with a full height bracket replace the full height bracket with the low profile br...

Page 165: ...stem board Step 2 Pivot the PCIe adapter retention latch to the closed position to secure the PCIe adapter in position After installing the PCIe adapter on the system board 1 Refer to your record to reconnect the cables 2 Complete the parts replacement See Completing the parts replacement on page 203 GPU replacement Use this information to remove and install the GPU This topic applies only to the ...

Page 166: ...om the riser assembly See Remove a PCIe adapter from the riser assembly on page 151 If you are instructed to return the old GPU follow all packaging instructions and use any packaging materials that are provided Install a GPU Use this information to install a GPU Notes Depending on the specific type your GPU might look different from the illustrations in this topic Use any documentation that comes...

Page 167: ...ors you can install up to two GPUs in PCIe slot 1 and PCIe slot 5 To install a GPU complete the following steps Step 1 Align the GPU with the PCIe slot on the riser card Then carefully press the GPU straight into the slot until it is securely seated See Install a PCIe adapter on the riser assembly on page 154 Step 2 Install the GPU holder to the GPU assembly Figure 122 GPU holder installation Step...

Page 168: ...3 5 inch hot swap drives in the rear of the server Notes The term hot swap drive refers to all the supported types of 3 5 inch hot swap hard disk drives and hot swap solid state drives The rear hot swap drive assembly is available on some models Remove the rear hot swap drive assembly Use this information to remove the rear hot swap drive assembly Before removing the rear hot swap drive assembly 1...

Page 169: ...y follow all packaging instructions and use any packaging materials that are provided Install the rear hot swap drive assembly Use this information to install the rear hot swap drive assembly Before installing the rear hot swap drive assembly touch the static protective package that contains the new rear hot swap drive assembly to any unpainted surface on the outside of the server Then take the ne...

Page 170: ...t swap drive assembly See Internal cable routing on page 27 After installing the rear hot swap drive assembly 1 Reinstall the drives or drive fillers into the rear hot swap drive assembly See Install a hot swap drive on page 122 2 Complete the parts replacement See Completing the parts replacement on page 203 LOM adapter replacement Use this information to remove and install the LOM adapter Remove...

Page 171: ... connector on the system board Step 4 Lift the LOM adapter off the server as shown If you are instructed to return the old LOM adapter follow all of the packaging instructions and use any packaging materials that are provided Install the LOM adapter Use this information to install the LOM adapter Before installing the LOM adapter 1 If the server comes with a LOM adapter slot bracket remove it with...

Page 172: ... shown to insert it into the connector on the system board Step 4 Tighten the thumbscrew to secure the LOM adapter Step 5 Align the mounting stud on the chassis with the hole in the LOM adapter air baffle Then pinch the tab 1 and lower the LOM adapter air baffle onto the LOM adapter After installing the LOM adapter complete the parts replacement See Completing the parts replacement on page 203 Ser...

Page 173: ...he serial port module Before installing the serial port module 1 If the slot is covered with a slot bracket open the retention latch and remove the slot bracket from the chassis Store the bracket in case that you later remove the serial port module and need the bracket to cover the place 2 Touch the static protective package that contains the new serial port module to any unpainted surface on the ...

Page 174: ...Serial over LAN SOL feature I lanplus H IP U USERID P PASSW0RD sol deactivate For Microsoft Windows operating system a Open the ipmitool and enter the following command to disable the SOL feature I lanplus H IP U USERID P PASSW0RD sol deactivate b Open Windows PowerShell and enter the following command to disable the Emergency Management Services EMS feature Bcdedit ems no c Restart the server to ...

Page 175: ...ee Remove a riser card on page 145 To remove the M 2 backplane and M 2 drive complete the following steps Step 1 Grasp the M 2 backplane at both ends and pull it straight up to remove it from the system board Figure 130 M 2 backplane removal Step 2 Remove the M 2 drive from the M 2 backplane by doing the following Chapter 3 Hardware replacement procedures 167 ...

Page 176: ...egrees If you are instructed to return the old M 2 backplane or M 2 drive follow all of the packaging instructions and use any packaging materials that are provided Adjust the retainer on the M 2 backplane Use this information to adjust the retainer on the M 2 backplane Before adjusting the retainer on the M 2 backplane locate the correct keyhole that the retainer should be installed into to accom...

Page 177: ...all the M 2 backplane and M 2 drive Before installing the M 2 backplane and M 2 drive 1 Touch the static protective package that contains the new M 2 backplane and M 2 drive to any unpainted surface on the outside of the server Then take the new M 2 backplane and M 2 drive out of the package and place them on a static protective surface 2 Adjust the retainer on the M 2 backplane to accommodate the...

Page 178: ... toward the connector to secure the M 2 drive into place Attention When sliding the retainer forward ensure that the two nubs 3 on the retainer enter the small holes 4 on the M 2 backplane Once they enter the holes you will hear a soft click sound Figure 134 Instruction for sliding the retainer Step 4 Align the blue plastic supports at each end of the M 2 backplane with the guide pins on the syste...

Page 179: ... parts replacement on page 203 3 Use the Lenovo XClarity Provisioning Manager to configure the RAID For more information see http sysmgt lenovofiles com help topic LXPM RAID_setup html Hot swap power supply replacement Use this information to remove and install a hot swap power supply Remove a hot swap power supply Use this information to remove a hot swap power supply S035 CAUTION Chapter 3 Hardw...

Page 180: ...figuration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product When possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect the attached powe...

Page 181: ...or by turning off the power source Then remove the power cord 在直流输入状态下 若电源供应器插座不支持热插拔功能 请务必不要对设备电源线进行热插拔 此操作可能 导致设备损坏及数据丢失 因错误执行热插拔导致的设备故障或损坏 不属于保修范围 NEVER CONNECT AND DISCONNECT THE POWER SUPPLY CABLE AND EQUIPMENT WHILE YOUR EQUIPMENT IS POWERED ON WITH DC SUPPLY hot plugging Otherwise you may damage the equipment and result in data loss the damages and losses result from incorrect operation of ...

Page 182: ...owing table when you install move or open covers on this product or attached devices To Connect To Disconnect 1 Turn OFF all power sources and equipment that is to be attached to this product 2 Attach signal cables to the product 3 Attach power cords to the product For ac systems use appliance inlets For dc systems ensure correct polarity of 48 V dc connections RTN is and 48 V dc is Earth ground s...

Page 183: ...to the server is not interrupted Do not disconnect the power cord from the secondly replaced power supply until the power output LED for the firstly replaced power supply is lit For the location of the power output LED refer to Rear view LEDs on page 21 Step 3 Press the release tab toward the handle and carefully pull the handle at the same time to slide the hot swap power supply out of the chassi...

Page 184: ...ng materials that are provided Install a hot swap power supply Use this information to install a hot swap power supply The following tips describe the type of power supply that the server supports and other information that you must consider when you install a power supply The standard shipping has only one power supply installed in the server For redundancy and hot swap support you must install a...

Page 185: ...y levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician S002 CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current that is supplied to the device The device also might have more t...

Page 186: ...First attach all cables to devices 3 Attach signal cables to connectors 4 Attach power cords to outlet 5 Turn device ON 1 Turn everything OFF 2 First remove power cords from outlet 3 Remove signal cables from connectors 4 Remove all cables from devices The following tips describe the information that you must consider when you install a power supply with dc input CAUTION 240 V dc input input range...

Page 187: ...les is hazardous To avoid a shock hazard Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded power source Connect to properly wired power sources any equipment that will be attached to this product When possible use one hand only to connect or disconnect si...

Page 188: ...off the power source Then remove the dc cables 2 Remove the signal cables from the connectors 3 Remove all cables from the devices Before installing a hot swap power supply touch the static protective package that contains the new hot swap power supply to any unpainted surface on the outside of the server Then take the new hot swap power supply out of the package and place it on a static protectiv...

Page 189: ... the CMA out of the way to gain access to the power supply bay Step 2 If there is a power supply filler installed remove it Figure 141 Hot swap power supply filler removal Step 3 Slide the new hot swap power supply into the bay until it snaps into position Chapter 3 Hardware replacement procedures 181 ...

Page 190: ...e power supply are lit indicating that the power supply is operating properly TCM replacement for China only Use this information to remove and install the TCM Remove the TCM for China only Use this information to remove the TCM Before removing the TCM remove the top cover See Remove the top cover on page 103 To remove the TCM complete the following steps Step 1 Locate the TCM connector on the sys...

Page 191: ...uch the static protective package that contains the new TCM to any unpainted surface on the outside of the server Then take the new TCM out of the package and place it on a static protective surface To install the TCM complete the following steps Step 1 Locate the TCM connector on the system board Step 2 Insert the TCM into the TCM connector on the system board Note Carefully handle the TCM by its...

Page 192: ...rease is available in your country If it is not available use gray thermal grease part number 41Y9292 Important The processor in your server can throttle temporarily lowering speed to reduce heat output in response to thermal conditions In instances where the throttling period is of extremely short duration 100 ms or less the only indication will be an entry in the event log In these instances the...

Page 193: ...g it ineffective Thermal grease can damage components such as electrical connectors in the processor socket Do not remove the grease cover from a heat sink until you are instructed to do so Before removing a PHM Note The heat sink processor and processor retainer for your system might be different than those shown in the illustrations 1 Remove the top cover See Remove the top cover on page 103 2 R...

Page 194: ...eat sink label b Lift the processor heat sink module from the processor socket After removing a PHM If you are removing the PHM as part of a system board replacement set the PHM aside If you are removing the PHM remove the fan 6 after you remove the PHM Then install a fan filler to cover the place If you are replacing the processor or heat sink separate the processor and its retainer from the heat...

Page 195: ...al grease side down and the processor contact side up to prevent the processor from falling out of the retainer Note The processor retainer will be removed and discarded in a later step and replaced with a new one If you are replacing the processor you will be reusing the heat sink Wipe the thermal grease from the bottom of the heat sink using an alcohol cleaning pad If you are replacing the heat ...

Page 196: ...r the socket where they can be installed and for their orientation in the socket See http www lenovo com us en serverproven for a list of processors supported for your server All processors on the system board must have the same speed number of cores and frequency Before you install a new PHM or replacement processor update your system firmware to the latest level See Firmware updates on page 7 In...

Page 197: ...iners A rectangular retainer comes attached to the processor The square retainer can be discarded a Remove the old processor retainer Figure 148 Removing a processor retainer Note When the processor is out of its retainer hold the processor by the long edges to prevent touching the contacts or the thermal grease if it is applied With the processor contact side up flex the ends of the retainer down...

Page 198: ...top of the processor using an alcohol cleaning pad Note If you are applying new thermal grease on the top of the processor make sure to do it after the alcohol has fully evaporated 3 If you are replacing a processor a Remove the processor identification label from the heat sink and replace it with the new label that comes with the replacement processor b Apply new thermal grease 1 2 syringe 0 65 g...

Page 199: ...ial number from the processor identification label on the new heat sink in the same location as the label would be placed using a permanent marker 5 Assemble the processor and heat sink if these components are separate Notes If you are replacing a processor install the heat sink onto the processor and retainer while the processor and retainer are in the shipping tray If you are replacing a heat si...

Page 200: ...rs engage To install a PHM complete the following steps Watch the procedure A video of the installation process is available Youtube https www youtube com playlist list PLYV5R7hVcs A25P7vBoGa_wn7D7XTgDS_ Youku http list youku com albumlist show id_50483444 Step 1 Remove the processor socket cover if one is installed on the processor socket by placing your fingers in the half circles at each end of...

Page 201: ...on the heat sink label Tighten the screws until they stop then visually inspect to make sure that there is no gap between the screw shoulder beneath the heat sink and the microprocessor socket For reference the torque required for the nuts to fully tighten is 1 4 1 6 newton meters 12 14 inch pounds After installing a PHM 1 Complete the parts replacement See Completing the parts replacement on page...

Page 202: ...them before removing the cables will damage the cable connectors on the system board Any damage to the cable connectors may require replacing the system board 5 Remove any of the following components that are installed on the system board and put them in a safe static protective place See the related topics in this chapter DIMMs LOM adapter M 2 backplane TCM for China only CMOS battery RAID adapte...

Page 203: ...the procedure A video of the installation process is available Youtube https www youtube com playlist list PLYV5R7hVcs A25P7vBoGa_wn7D7XTgDS_ Youku http list youku com albumlist show id_50483444 Step 1 Touch the static protective package that contains the new system board to any unpainted surface on the outside of the server Then take the new system board out of the package and place it on a stati...

Page 204: ... Universal Unique Identifier UUID must be updated when the system board is replaced Use the Lenovo XClarity Essentials OneCLI to update the UUID in the UEFI based solution Lenovo XClarity Essentials OneCLI is an online tool that supports several operating systems make sure that you download the version for your operating system Notes You can use Lenovo XClarity Provisioning Manager to update the U...

Page 205: ...D_DATA SysInfoUUID uuid_value Online KCS access unauthenticated and user restricted You do not need to specify a value for access_method when you use this access method Example onecli config set SYSTEM_PROD_DATA SysInfoUUID uuid_value Note The KCS access method uses the IPMI KCS interface which requires that the IPMI driver be installed Remote LAN access type the command Note When using the remote...

Page 206: ...enovo XClarity Controller Select one of the following methods to access the Lenovo XClarity Controller and set the DMI Online from the target system such as LAN or keyboard console style KCS access Remote access to the target system LAN based Step 1 After you haveLenovo XClarity Essentials OneCLI in place type the following commands to set the DMI onecli config set SYSTEM_PROD_DATA SysInfoProdName...

Page 207: ...KCS access unauthenticated and user restricted You do not need to specify a value for access_method when you use this access method Note The KCS access method uses the IPMI KCS interface which requires that the IPMI driver be installed The following commands are examples of not using the user ID and password default values onecli config set SYSTEM_PROD_DATA SysInfoProdName m t_model onecli config ...

Page 208: ... the TPM TCM policy from Lenovo XClarity Provisioning Manager Complete the following steps to set the TPM TCM policy Step 1 Start the server and when prompted press F1 to display Lenovo XClarity Provisioning Manager Step 2 If the power on Administrator password is required enter the password Step 3 From the System Summary page click Update VPD Step 4 Set the policy to one of the following settings...

Page 209: ...sion 1 Download and install Lenovo XClarity Essentials OneCLI a Go to http datacentersupport lenovo com and navigate to the support page for your server b Click Drivers Software c Navigate to the version of Lenovo XClarity Essentials OneCLI for your operating system and download the package 2 Run the following command to set the TPM version Note You can change the TPM version from 1 2 to 2 0 and b...

Page 210: ...oot from Lenovo XClarity Provisioning Manager 1 Start the server and when prompted press F1 to display Lenovo XClarity Provisioning Manager 2 If the power on Administrator password is required enter the password 3 From the UEFI Setup page click System Settings Security Secure Boot 4 Enable Secure Boot and save the settings From Lenovo XClarity Essentials OneCLI To enable UEFI Secure Boot from Leno...

Page 211: ...ts replacement do the following 1 Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside your server 2 Properly route and secure the cables in the server Refer to the cable connecting and routing information for each component 3 If you have removed the top cover reinstall it See Install the top cover on page 104 4 Reconnect external cables and ...

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Page 213: ...begin with the Chassis Management Module 2 event log If you are using some other management application begin with the Lenovo XClarity Controller event log Event logs An alert is a message or other indication that signals an event or an impending event Alerts are generated by the Lenovo XClarity Controller or by UEFI in the servers These alerts are stored in the Lenovo XClarity Controller Event Lo...

Page 214: ...r supply voltages fan speeds and component status The Lenovo XClarity Controller provides various interfaces to systems management software and to system administrators and users to enable remote management and control of a server The Lenovo XClarity Controller monitors all components of the server and posts events in the Lenovo XClarity Controller event log Figure 156 Lenovo XClarity Controller e...

Page 215: ...adapter Hard disk drives Memory modules until you reach the minimum configuration that is supported for the server Note The minimum configuration required for the server to start is one processor and one 2 GB DIMM 4 Power on the server If the problem is solved when you remove an adapter from the server but the problem recurs when you install the same adapter again suspect the adapter If the proble...

Page 216: ...troller manually to match the speed and duplex mode of the hub Step 4 Check the Ethernet controller LEDs on the rear panel of the server These LEDs indicate whether there is a problem with the connector cable or hub The Ethernet link status LED is lit when the Ethernet controller receives a link pulse from the hub If the LED is off there might be a defective connector or cable or a problem with th...

Page 217: ...ional embedded hypervisor flash device for setup and configuration information 3 Check http www lenovo com us en serverproven to validate that the embedded hypervisor device is supported for the server 4 Make sure that the embedded hypervisor device is listed in the list of available boot options From the management controller user interface click Server Configuration Boot Options For information ...

Page 218: ...wer Interface ACPI or a non ACPI operating system If you are using a non ACPI operating system complete the following steps a Press Ctrl Alt Delete b Turn off the server by pressing the power button and holding it down for 5 seconds c Restart the server d If the server fails POST and the power button does not work disconnect the power cord for 20 seconds then reconnect the power cord and restart t...

Page 219: ...good DIMM then restart the server Repeat as necessary If the failures continue after all identified DIMMs are replaced go to step 4 3 Return the removed DIMMs one at a time to their original connectors restarting the server after each DIMM until a DIMM fails Replace each failing DIMM with an identical known good DIMM restarting the server after each DIMM replacement Repeat step 3 until you have te...

Page 220: ...plane signal cable and repeat steps 1 through 3 7 Suspect the backplane signal cable or the backplane Replace the affected backplane signal cable Replace the affected backplane 8 Run the diagnostics tests for the hard disk drives When you start a server and press F1 the Lenovo XClarity Provisioning Manager interface is displayed by default You can perform hard drive diagnostics from this interface...

Page 221: ... problem is solved 1 Turn off the server 2 Reseat the SAS SATA adapter 3 Reseat the backplane signal cable and backplane power cable 4 Reseat the hard disk drive 5 Power on the server and observe the activity of the hard disk drive LEDs Monitor and video problems Use this information to solve problems related to a monitor or video Incorrect characters are displayed on page 213 Screen is blank on p...

Page 222: ...is wavy unreadable rolling or distorted 1 If the monitor self tests show that the monitor is working correctly consider the location of the monitor Magnetic fields around other devices such as transformers appliances fluorescents and other monitors can cause screen jitter or wavy unreadable rolling or distorted screen images If this happens turn off the monitor Attention Moving a color monitor whi...

Page 223: ... USB mouse and it is connected to a USB hub disconnect the mouse from the hub and connect it directly to the server 3 Replace the mouse USB device does not work 1 Make sure that The correct USB device driver is installed The operating system supports USB devices 2 Make sure that the USB configuration options are set correctly in system setup Restart the server and press F1 to display the Lenovo XC...

Page 224: ... PCIe resources are detected If you see an error message stating Insufficient PCI Resources Detected complete the following steps until the problem is resolved 1 Remove one of the PCIe adapters 2 Restart the system and press F1 to display the Lenovo XClarity Provisioning Manager system setup interface 3 Click UEFI Setup System Settings Devices and I O Ports MM Config Base then modify the setting t...

Page 225: ...17 Number of displayed serial ports is less than the number of installed serial ports Complete the following steps until the problem is solved 1 Make sure that Each port is assigned a unique address in the Setup utility and none of the serial ports is disabled The serial port adapter if one is present is seated correctly 2 Reseat the serial port adapter 3 Replace the serial port adapter Serial dev...

Page 226: ...ems Make sure that all cables and the console breakout cable are properly connected and secure Intermittent unexpected reboots Note Some correctable errors require that the server reboot so that it can disable a device such as a memory DIMM or a processor to allow the machine to boot up properly 1 If the reset occurs during POST and the POST watchdog timer is enabled make sure that sufficient time...

Page 227: ...lete the following steps until the problem is resolved 1 Make sure that the license key is valid 2 Generate a new license key and log in again Observable problems Use this information to solve observable problems The server immediately displays the POST Event Viewer when it is turned on on page 219 Server is unresponsive POST is complete and operating system is running on page 220 Server is unresp...

Page 228: ...m or compute node problem b Run a trace route to determine where the connection breaks down Attempt to resolve a connection issue with either the VPN or the point at which the connection breaks down 4 Restart the compute node remotely through the management interface 5 If the problem remains verify that any new software has been installed and configured correctly 6 Contact your place of purchase o...

Page 229: ...e Specifications on page 3 2 Check the management processor event log for rising temperature events If there are no events the compute node is running within normal operating temperatures Note that you can expect some variation in temperature Cracked parts or cracked chassis Contact Lenovo Support Software problems Use this information to solve software problems 1 To determine whether the problem ...

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Page 231: ...tem products at the following location http thinksystem lenovofiles com help index jsp You can take these steps to try to solve the problem yourself Check all cables to make sure that they are connected Check the power switches to make sure that the system and any optional devices are turned on Check for updated software firmware and operating system device drivers for your Lenovo product The Leno...

Page 232: ...st Collecting service data To clearly identify the root cause of a server issue or at the request of Lenovo Support you might need collect service data that can be used for further analysis Service data includes information such as event logs and hardware inventory Service data can be collected through the following tools Lenovo XClarity Provisioning Manager Use the Collect Service Data function o...

Page 233: ...ceive hardware service through a Lenovo Authorized Service Provider To locate a service provider authorized by Lenovo to provide warranty service go to https datacentersupport lenovo com serviceprovider and use filter searching for different countries For Lenovo support telephone numbers see https datacentersupport lenovo com supportphonelist In the U S and Canada call 1 800 426 7378 In the U S an...

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Page 235: ...n new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not ...

Page 236: ...on of all hard disk drive bays with the largest currently supported drives that are available from Lenovo Maximum memory might require replacement of the standard memory with an optional memory module Each solid state memory cell has an intrinsic finite number of write cycles that the cell can incur Therefore a solid state device has a maximum number of write cycles that it can be subjected to exp...

Page 237: ...fficiency or greater using high efficiency particulate air HEPA filters that meet MIL STD 282 The deliquescent relative humidity of the particulate contamination must be more than 60 2 The room must be free of conductive contamination such as zinc whiskers Gaseous Copper Class G1 as per ANSI ISA 71 04 19853 Silver Corrosion rate of less than 300 Å in 30 days 1 ASHRAE 52 2 2008 Method of Testing Ge...

Page 238: ...Taiwan BSMI RoHS declaration Taiwan import and export contact information Contacts are available for Taiwan import and export information 230 ThinkSystem SR650 Maintenance Manual ...

Page 239: ...184 replacing 184 creating a personalized support web page 223 custom support web page 223 D devices static sensitive handling 91 DIMM installing 138 removing 132 replacing 131 DIMM error LED 24 DIMM installation rules 133 drive activity LED 13 drive status LED 13 E enable TPM 200 Ethernet controller troubleshooting 208 Ethernet controller problems solving 208 F fan installing 114 removing 112 rep...

Page 240: ...AN over USB configuring manually 10 Windows driver installation 10 light path diagnostics 207 LOM adapter installing 163 removing 162 replacing 162 M M 2 backplane and M 2 drive installing 169 removing 166 replacing 166 memory problems 210 microprocessor installing 188 removing 184 replacing 184 microprocessor heat sink module installing 188 removing 184 replacing 184 monitor problems 213 mouse pr...

Page 241: ...ing air baffle 107 backplane 126 CMOS battery 141 CPU 184 DIMM 131 front I O assembly 117 GPU 157 graphics processing unit 157 hard disk drive 120 heat sink 184 hot swap drive 120 hot swap power supply 171 LOM adapter 162 M 2 backplane and M 2 drive 166 microprocessor 184 microprocessor heat sink module 184 PCIe adapter 151 PHM 184 processor 184 processor heat sink module 184 rack latches 95 RAID ...

Page 242: ... replacing 103 TPM 200 TPM 1 2 201 TPM 2 0 201 TPM policy 200 TPM version 201 trademarks 228 troubleshooting 213 215 221 by symptom 208 hard disk drive problems 211 intermittent problems 217 keyboard problems 215 memory problems 210 mouse problems 215 network problems 219 observable problems 219 power on and power off problems 209 power problems 218 serial device problems 217 symptoms based troubl...

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