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Lenovo ThinkSystem SM27A17643, User Manual

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Lenovo ThinkSystem SM27A17643 User Manual Download Page 28

Chapter 1 Introduction

Chapter 1 Introduction

Thank you for purchasing Lenovo's ThinkSystem Analog 1x8 KVM Switch (model 1754-A1T or 

SM27A17643). 1754-A1T switch is the most user-friendly 1U KVM switch for accessing 8 

servers.

If establishing a two-tier 1754-A1T KVM system, you can even access a maximum of 64 servers.

In addition, your 1754-A1T KVM system will support audio transmission with the use of 

ThinkSystem USB conversion cables for Analog KVM.

ThinkSystem Analog 1x8 KVM Switch User Guide

1

Summary of Contents for ThinkSystem SM27A17643

Page 1: ...ThinkSystem Analog 1x8 KVM Switch SM27A17643 User Guide Machine Types 1754 A1T 1754 HC5 ...

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Page 3: ...com warrantylookup warrantypolicy Check the warranty and maintenance agreement status for your server hardware which can be done at http datacentersupport lenovo com warrantylookup If you require assistance please check https support lenovo com documents LNVO CALL prior to calling Lenovo Technical Support Lenovo Data Center phone numbers are available at https datacentersupport lenovo com supportp...

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Page 5: ... 10 Connecting a VGA display 12 Initial OSD Operation 13 Login 13 Accessing a Server 14 Using the Channel Selection Menu 14 Using Hot Keys 15 Logout 15 Chapter 4 Using the On Screen Display Interface 16 OSD Layout 16 Login Screen 16 Selection Menu 17 2nd tier Selection Menu 18 Channel ID 19 Generic channel ID 19 2nd tier channel ID 19 Specifying Channel Names 20 Changing channel names 20 User Mana...

Page 6: ...B Conversion Cable for Analog KVM37 Replacement part numbers 38 Table explanations 38 Tier 1 CRU 38 Tier 2 CRU 38 Additional remarks 38 Passive DVI to VGA converter 38 Appendix A Specifcatiinn 39 Appendix B Frequently anked quentiinn 41 Appendix C Getting help and technical annintance 43 Before you call 43 Attempt to resolve the problem yourself 43 Gathering information needed to call Support 45 C...

Page 7: ...installerer dette produkt Lees voordat u dit product installeert eerst de veiligheidsvoorschriften Ennen kuin asennat tämän tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de sécurité Vor der Installation dieses Produkts die Sicherheitshinweise lesen π π Πριν εγκαταστήσετε το ροιόν αυτό διαβάστε τις ληροφορίες ασφάλειας הבטיחות הוראות את קראו ז...

Page 8: ... безпеці Pred inštaláciou tohto zariadenia si pečítaje Bezpečnostné predpisy Pred namestitvijo tega proizvoda preberite Varnostne informacije Antes de instalar este producto lea la información de seguridad Läs säkerhetsinformationen innan du installerar den här produkten ཐ ོ ན རྫ འདི བེད ས ོད མ བྱྫ ག ོང སྱ ོར གི ཡིད གཟབ བྱ འད མིན ཡོད པའི འ ོད སེར བལ དག ོྫ ᠡᠨᠠᠬᠦ ᠪᠦᠲᠦᠭᠡᠭᠳᠡᠬᠦᠢᠢ ᠣᠭᠰᠠᠷᠠᠣᠪᠦ ᠡᠮᠦ ᠲᠦ ᠭᠣᠶᠣᠣ...

Page 9: ... caution statement is labelled Statement 1 translations for that caution statement are in the Safety Information document under Statement 1 Be sure to read all caution and danger statements in this documentation before you perform the procedures Read any additional safety information that comes with your system or optional device before you install the device Attention In order for the ThinkSystem...

Page 10: ...re in evidence if fre water ir ntructural damage Dincinnect the attached piwer cirdn telecimmunicatiinn nyntemn netwirkn and midemn befire yiu ipen the device civern unlenn inntructed itherwine in the inntallatiin and cinfguratiin priceduren Cinnect and dincinnect cablen an dencribed in the filliwing table when inntalling miving ir ipening civern in thin priduct ir attached devicen Ti Cinnect 1 Tu...

Page 11: ...taining a lithium battery replace it inly with the name midule type made by the name manufacturer The battery cintainn lithium and can explide if nit priperly uned handled ir dinpined if Do not Throw or immerse into water Heat to more than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordinances or regulations ThinkSystemAnalog1x8KVMSwitchUserGuide vii ...

Page 12: ... Une if cintriln ir adjuntmentn ir perfirmance if priceduren ither than thine npecifed herein might renult in hazardiun radiatiin expinure Sime laner priductn cintain an embedded Clann 3A ir Clann 3B laner diide Nite the filliwing Laner radiatiin when ipen Di nit ntare inti the beam di nit view directly with iptical inntrumentn and aviid direct expinure ti the beam Class 1 Laser Product Laser Klas...

Page 13: ...pplied ti the device The device alni might have mire than ine piwer cird Ti remive all electrical current frim the device ennure that all piwer cirdn are dincinnected frim the piwer niurce Statement 6 CAUTION If yiu inntall a ntrain relief bracket iptiin iver the end if the piwer cird that in cinnected ti the device yiu munt cinnect the ither end if the piwer cird ti an eanily accennible piwer niu...

Page 14: ...t innide any cimpinent that han thin label attached There are ni nerviceable partn innide thene cimpinentn If yiu nunpect a priblem with ine if thene partn cintact a nervice technician Statement 12 CAUTION The filliwing label indicaten a hit nurface nearby Statement 26 CAUTION Di nit place any ibject in tip if rack miunted devicen x ThinkSystemAnalog1x8KVMSwitchUserGuide ...

Page 15: ...yn liwer the levelling padn in the rack cabinet Alwayn inntall ntabilizer bracketn in the rack cabinet Alwayn inntall nervern and iptiinal devicen ntarting frim the bittim if the rack cabinet Alwayn inntall the heavient devicen in the bittim if the rack cabinet ThinkSystemAnalog1x8KVMSwitchUserGuide xi ...

Page 16: ...electrical shock Explosive hazards such as a damaged CRT face or a bulging capacitor Mechanical hazards such as loose or missing hardware To inspect the product for potential unsafe conditions complete the following steps 1 Make sure that the power is off and the power cords are disconnected 2 Make sure that the exterior cover is not damaged loose or broken and observe any sharp edges 3 Check the ...

Page 17: ... near power supplies or remove or install main units Before you work on the equipment disconnect the power cord If you cannot disconnect the power cord have the customer power off the wall box that supplies power to the equipment and lock the wall box in the off position Never assume that power has been disconnected from a circuit Check it to make sure that it has been disconnected If you have to ...

Page 18: ...with translated versions of the caution or danger statement in the Safety Information document For example if a danger statement is labelled D005 translations for that caution statement are in the Safety Information document under D005 Be sure to read all caution and danger statements in this documentation before you perform the procedures Read any additional safety information that comes with you...

Page 19: ...ached Di nit ipen any civer ir barrier that cintainn thin label There are ni nerviceable partn innide thene cimpinentn If yiu nunpect a priblem with ine if thene partn cintact a nervice technician DO NOT ipen up the channin if any UPS unit Thin will viid the unit warranty L001 ThinkSystemAnalog1x8KVMSwitchUserGuide xv ...

Page 20: ...uct ti priperly wired iutletn When pinnible une ine hand inly ti cinnect ir dincinnect nignal cablen Never turn in any equipment when there in evidence if fre water ir ntructural damage Dincinnect the attached piwer cirdn telecimmunicatiinn nyntemn netwirkn and midemn befire yiu ipen the device civern unlenn inntructed itherwine in the inntallatiin and cinfguratiin priceduren Cinnect and dincinnec...

Page 21: ... with the Lenivi apprived part Recycle ir dincard the battery an inntructed by lical regulatiinn In the United Staten Lenivi han a pricenn fir the cillectiin if thin battery Fir infirmatiin call 1 800 426 4333 Have the Lenivi part number fir the battery unit available when yiu call C004 DO NOT mix ild and new batterien in an Uninterruptible Piwer Supply unit DO NOT ipen up any battery pack retriev...

Page 22: ...2 kg 39 7 and 70 5 lb It taken twi perninn ti nafely lift thin part ir unit C009 CAUTION 32 kg 70 5 lb 55 kg 121 2 lb The weight if thin part ir unit in between 32 and 55 kg 70 5 lb and 121 2 lb It taken three perninn ti nafely lift thin part ir unit C010 xviii ThinkSystemAnalog1x8KVMSwitchUserGuide ...

Page 23: ...ecially trained perninn a lifting device ir bith ti nafely lift thin part ir unit C011 C022 CAUTION Thin priduct might be equipped with a hard wired piwer cable Ennure that a licenned electrician perfirmn the inntallatiin per the natiinal electrical cide C022 ThinkSystemAnalog1x8KVMSwitchUserGuide xix ...

Page 24: ...Safety R001 Impirtant The following general safety information should be used for all rack mounted devices DANGER xx ThinkSystemAnalog1x8KVMSwitchUserGuide ...

Page 25: ...t if the nupply circuit For sliding drawers Di nit pull iut ir inntall any drawer ir feature if the rack ntabilizer bracketn are nit attached ti the rack Di nit pull iut mire than ine drawer at a time The rack might becime unntable if yiu pull iut mire than ine drawer at a time For fixed drawers Thin drawer in a fxed drawer and munt nit be mived fir nervicing unlenn npecifed by the manufacturer At...

Page 26: ... that the uninterruptible piwer nupply UPS can be dincinnected quickly To reduce the risk of fre connect only to a circuit provided with branch circuit over current protection with an ampere rating in accordance with the National Electrical Code NEC ANSI NFPA 70 or your local electrical code xxii ThinkSystemAnalog1x8KVMSwitchUserGuide ...

Page 27: ...the actual electrical consumption of all the equipment to be connected to the system For PLUGGABLE EQUIPMENT the socket outlet shall be installed near the equipment and shall be easily accessible Never install the system near liquids or in an excessively damp environment Never let a foreign body penetrate inside the system Never block the ventilation grates of the system Never expose the system to...

Page 28: ...754 A1T switch is the most user friendly 1U KVM switch for accessing 8 servers If establishing a two tier 1754 A1T KVM system you can even access a maximum of 64 servers In addition your 1754 A1T KVM system will support audio transmission with the use of ThinkSystem USB conversion cables for Analog KVM ThinkSystemAnalog1x8KVMSwitchUserGuide 1 ...

Page 29: ...ng servers One 1754 A1T KVM system comprises the following 1754 A1T switch ThinkSystem USB conversion cables for Analog KVM Product Features A user can control multiple servers per unit 1754 A1T switch supports a maximum of 8 servers Total number of accessible servers can be increased up to 64 servers by cascading 1754 A1T switches Support the following keyboard mouse video and audio signals trans...

Page 30: ...ess to 1754 A1T switches and servers one administrator and 127 user accounts Easy frmware upgrade Package Contents 1754 A1T KVM switch x 1 Power cord x 1 Rackmount kit x 1 including brackets and associated screws DVI I to VGA adapter x 1 Note This adapter can be used for connecting a 2nd tier 1754 A1T switch via ThinkSystem USB Conversion Cable for Analog KVM cables For details see Establishing a ...

Page 31: ...itch Front View 1 Power LED Turn on after powering on the 1754 A1T switch 2 Channel LEDs Turned off for inactive channels Turned on for active channels The color is white and will turn green when any channel is being accessed Note For the defnition of inactive and active channels see Active and Inactive Channels on page 31 4 ThinkSystemAnalog1x8KVMSwitchUserGuide ...

Page 32: ...speed Connect a USB keyboard and mouse b Connect audio input devices such as speakers or headphone c Connect a monitor If your monitor does not have a DVI connector an appropriate video converter or adapter is required 3 Reset button Power cycles the 1754 A1T switch Note that users are forced to log out on reset 4 Firmware upgrade connector Connect a Windows based computer for upgrading the 1754 A...

Page 33: ...ble See Available Settings and Options on page 25 Rackmount Procedure 1754 A1T switches can only be vertically mounted in 1U 1 75 4 4 cm in a standard 19 rack To rack mount it use the brackets and screws that come with the device Step 1 Attach the Cable Support Bar You can install the cable support bar onto the rack mount brackets to bear all cables connected to the 1754 A1T switch The proper posi...

Page 34: ... When rack mounting the 1754 A1T switch you can let it face either to the front or the rear of the rack to meet your needs Rack mounting the 1754 A1T 1 Slide the 1754 A1T switch between the two rackmount brackets 2 Align two little holes of the bracket with two threaded holes on one side of the 1754 A1T switch 3 Secure the bracket to the 1754 A1T switch with two of the included screws 4 Repeat the...

Page 35: ... It is very important to locate this product in a suitable environment The surface for placing and fxing this product should be stable and level or mounted into a suitable cabinet Make sure the place has good ventilation is out of direct sunlight away from sources of excessive dust dirt heat water moisture and vibration Convenience for connecting this product to related facilities should be well c...

Page 36: ...a keyboard mouse and monitor to the Console connectors on the 1754 A1T switch If using a VGA monitor the active ThinkSystem VGA to DVI Conversion Cable order part number 4X97A11108 is required For additional information see Connecting a VGA display on page 12 The headphone or speakers are optional ThinkSystemAnalog1x8KVMSwitchUserGuide 9 ...

Page 37: ...ble you purchase is not compatible with the video port on your server the alternative solution is to connect a video converter or adapter to ThinkSystem USB conversion cables for Analog KVM Lenovo offers an active ThinkSystem VGA to DVI Conversion Cable order part number 4X97A11108 Optionally plug the ThinkSystem USB conversion cables for Analog KVM cable s audio connector into the server s audio ...

Page 38: ...ation 3 Repeat the above steps to connect more servers 4 Power on all devices as follows Turn on all attached computers The 1754 A1T KVM switch as last device to be turned on ThinkSystemAnalog1x8KVMSwitchUserGuide 11 ...

Page 39: ...vo 1U 18 5 inch Standard Media Console 1723 8BX the active ThinkSystem VGA to DVI Conversion Cable part number 4X97A11108 must be used Important In order to avoid any display problems on VGA monitor such as the Lenovo 1U 18 5 inch Standard Media Console 1723 8BX the power cable of the active ThinkSystem VGA to DVI Conversion Cable part number 4X97A11108 must be connected Connect the power cable sh...

Page 40: ...ser credentials are case sensitive User Name admin Default Password lenovo 2 The Selection Menu displays indicating the login is successful To select a channel see Using the Channel Selection Menu on page 14 Important It is strongly recommended to change the default password for the security of your 1754 A1T system For details refer to User Management on page 21 in the User Guide ThinkSystemAnalog...

Page 41: ...s 2 If the desired channel is not shown on the current page press Page Down or Page Up key 3 Press or to select one of the active channels and press Enter Channels with channel names displayed are active channels The default name is PC See Active and Inactive Channels on page 31 The channel that is connected to a 1754 A1T switch is marked with See Establishing a Two Tier System on page 33 4 The Se...

Page 42: ...s 3 The video of the accessed server displays onscreen Now you can control the server with the keyboard and mouse To access the next or prior active channel using hot keys 1 Make sure there is no OSD shown onscreen 2 To select the next active channel press the RIGHT Ctrl key twice 3 To select the prior active channel press the LEFT Ctrl key twice Logout After completing your tasks you should log o...

Page 43: ...el scan OSD Layout This section explains the main elements displayed on the OSD images Login Screen 1 Device ID The name of the 1754 A1T KVM switch displayed as SM27A17643 2 User Port The ID number of your console 01 refers to Console 1 3 User Name and Password input felds The felds for entering user login credentials For details see Login on page 13 16 ThinkSystemAnalog1x8KVMSwitchUserGuide ...

Page 44: ... 3 Channel numbers 8 channel numbers of current page 4 Channel names Available channel names of current page Per default an active channel s name is PC The channel name can be customised See Specifying Channel Names on page 20 The channel with a 2nd tier 1754 A1T KVM switch SM27A17643 connected is marked with the symbol For example CH003 in the above diagram 5 Operation keys Frequently used keys f...

Page 45: ...27A17643 switch s model name 2 1st tier channel The number of the 1st tier channel where the 2nd tier SM27A17643 switch is connected 3 Selected 2nd tier channel The number of the 2nd tier channel that is being accessed 4 2nd tier channel names 2nd tier channel names Per default an active channel s name is PC The channel name can be customised See Specifying Channel Names on page 20 18 ThinkSystemA...

Page 46: ...tand alone switch or on the base switch of a two tier system looks similar to the following Note For information on two tier systems see Two Tier System on page 32 1 Channel number which is being selected 2 Channel name of the selected channel 2nd tier channel ID On a two tier system if you select the channel of a 2nd tier switch its channel ID looks like the following 1 1st tier channel number wh...

Page 47: ...other port if you move the 1754 A1T to a different port Changing channel names 1 If the OSD is not displayed press the hot key 3 times The default hot key is Scroll Lock To change it see System Settings on page 24 2 On the Selection Menu select an active channel and press F3 If the desired channel is not shown on the current page press Page Up or Page Down 3 The RENAME page displays Type a name up...

Page 48: ...127 Default passwords are NOT available You CANNOT remove the built in administrator and user accounts but you can change their passwords or rename any user accounts Only the administrator can rename user accounts or change passwords Managing user names and passwords 1 Log in as the KVM administrator For details see Login on page 13 2 On the Selection Menu press F1 The SETUP page displays ThinkSys...

Page 49: ...anges press Esc to exit the User Confguration page Changing the administrator s password Important It is strongly recommended to change the admin password Then note it down and keep it in a secure place If you forget the password the 1754 A1T has to be replaced This replacement is NOT covered by warranty or maintenance contract 1 In the New Password feld type the new password and press Enter The p...

Page 50: ... To keep the user name unchanged simply press Enter without typing any characters 2 In the New Password feld type the new password and press Enter A password comprises up to 8 characters 3 Re type the password and press Enter To abort the changes press Esc instead Important It is recommended to note down all user names and passwords and keep the data in a secure location ThinkSystemAnalog1x8KVMSwi...

Page 51: ... system settings Changing system settings 1 Log in as the KVM administrator For details see Login on page 13 2 On the Selection Menu press F1 The SETUP page displays 3 Press or to select the desired setting For details see Available Settings and Options on page 25 4 Press or to select the preferred option 5 To save changes and exit the SETUP page press Esc 24 ThinkSystemAnalog1x8KVMSwitchUserGuide...

Page 52: ...is displayed during the channel scan ID Display 5 to 25 seconds or ALL This determines how long each channel s ID appears onscreen after selecting any channel See Channel ID on page 19 Position Menu or ID Select Menu or ID in order to adjust its position on the screen Menu Main OSD pages such as Selection Menu and the login screen ID Channel ID For instructions see Adjusting the OSD Position on pa...

Page 53: ...e OSD position 1 Log in as the KVM administrator For details see Login on page 13 2 On the Selection Menu press F1 The SETUP page displays 3 Press or to select the desired option in the Position feld Menu or ID Menu Main OSD pages such as Selection Menu and the login screen ID Channel ID Note Any user and the 1754 A1T administrator can change the channel ID name 26 ThinkSystemAnalog1x8KVMSwitchUse...

Page 54: ...ndicated by the presence of either diagram shown below Menu ID 5 Now move it to the position you prefer by pressing the arrow keys 6 To confrm the new position press Esc Then the OSD returns to the SETUP page shown in step 7 To exit the SETUP page press Esc ThinkSystemAnalog1x8KVMSwitchUserGuide 27 ...

Page 55: ...es The default hot key is Scroll Lock To change it see System Settings on page 24 2 On the Selection Menu press F2 to activate the scan mode 3 The scan starts from the channel next to the currently selected channel A channel ID including the word SCAN will be displayed for each scanned channel The following illustrates the channel IDs during scanning Generic channel ID comprising the word SCAN cha...

Page 56: ...g a Server on page 14 2 Press the hot key twice then the letter c and fnally press Enter With the default hot key Scroll Lock you should press Scroll Lock Scroll Lock C Enter 3 The following video properties appear on screen 4 Press or to select the video brightness or contrast Brightness Contrast 5 Press or to adjust the value after the cursor is located in the desired video property 6 Press Esc ...

Page 57: ... return to factory defaults The following settings will be reset All settings on the SETUP page All user accounts on the User Confguration page Restoring factory defaults does NOT require the administrator permission Exception Channel names are stored on the connected 1754 A1T KVM cables so they are NOT reset to factory defaults Resetting system settings 1 Log out to show the Login screen See Logo...

Page 58: ...es power via the USB connector Therefore it is always powered when plugged into a server that is turned ON but may or may not be powered when the server is turned OFF which depends on the server s design Inactive channels The 1754 A1T KVM switch recognizes a channel as being inactive when it does not detect the presence of a powered ThinkSystem USB conversion cables for Analog KVM cable which invo...

Page 59: ...Overview To organize a two tier system just connect one or multiple SM27A17643 switches to a SM27A17643 switch All SM27A17643 switches connected to the same SM27A17643 switch are the SECOND TIER devices and the FIRST TIER SM27A17643 switch that connects these second tier devices is the base switch Servers can be connected to any available channel ports in the system including channel ports on the ...

Page 60: ...27A17643 switch is required for establishing a two tier KVM system To cascade SM27A17643 switches 1 Turn OFF all SM27A17643 switches including the base switch 2 Connect the 2nd tier SM27A17643 switch to the base switch a Connect the DVI I to VGA adapter to the SC17A30048 cable Plug the adapter s VGA end into the VGA connector of the SC17A30048 cable b Plug the connectors of the SC17A30048 into the...

Page 61: ...or to the base switch so that the base switch downloads up to date channel data from the 2nd tier Step b Connect a Keyboard Mouse Monitor and Audio Device You must connect one set of keyboard mouse and monitor to the base switch For details on connecting keyboards mice monitors and optional audio input devices see Step A Connect the Keyboard Mouse Monitor on page 9 34 ThinkSystemAnalog1x8KVMSwitch...

Page 62: ...the two tier system including those on the base and second tier switches Note In the above image the server can either be connected to the base or the tiered switch but NOT to both at the same time For details on server connections see Basic Installation on page 8 ThinkSystemAnalog1x8KVMSwitchUserGuide 35 ...

Page 63: ... the current page press Page Down or Page Up 3 Press Enter The Selection Menu of the selected 2nd tier switch appears showing a list of 2nd tier channels To identify a 2nd tier switch s Selection Menu see Selection Menu on page 17 4 Select the desired channel and press Enter 5 The video of the selected channel displays on the screen with its channel ID shown for seconds See Channel ID on page 19 N...

Page 64: ...A1T KVM Order part number 1754A1T or FC 1754 HC5 B38H or 4M27A11781 Active ThinkSystem VGA to DVI Conversion Cable Order part number 4X97A11108 includes power cable ThinkSystem USB Conversion Cable for Analog KVM Order part number 4X97A11106 ThinkSystemAnalog1x8KVMSwitchUserGuide 37 ...

Page 65: ... affected part Additional remarks CRUs Customer Replacement Units are to be replaced by the customer If the service contract with Lenovo states on site support then the assistance of a technician that is an SSR System Service Representative can be requested free of charge If there is no on site service contract in place with Lenovo then the assistance of an SSR can be requested This on site reques...

Page 66: ...Alive feature in Conversion Option Yes AC socket 1 Power switch 1 Channel LEDs white but turn green when accessed 8 Power LED blue 1 Maximum number of servers with a two tier system comprising the same models 64 Maximum number of target systems Daisy chained None Video support 1920 x 1200 75Hz VGA 1920 x 1080 60Hz DVI DDC2B Max power input AC 100 240V 1 5A DC12V 5 42A Power consumption DC 12V 5 42...

Page 67: ...AppendixASpecifcations Items 1754 A1T SM27A17643 KVM switch Safety CE FCC VCCI UL Password protection Yes no auto logout MTBF 300 000 Hours 40 ThinkSystemAnalog1x8KVMSwitchUserGuide ...

Page 68: ...tch Components ThinkSystem Analog 1x8 KVM Switch consists of two components the matrix switch 1754 A1T and VGA KVM Combo cables SC17A30048 and mouse ports of each server will have fail safe server access with keyboard mouse emulation What interfaces does ThinkSystem Analog 1x8 KVM Switch support ThinkSystem Analog 1x8 KVM Switch supports audio USB keyboards mouse interfaces and analog VGA video vi...

Page 69: ...Lenovo support or contact your local dealer for replacement You will be charged for the replacement KVM switch What is my Lenovo support phone number For a list of Lenovo support phone numbers visit https datacentersupport lenovo com supportphonelist 42 ThinkSystemAnalog1x8KVMSwitchUserGuide ...

Page 70: ... you decide that you do need to call for assistance gather the information that will be needed by the service technician to more quickly resolve your problem Attempt to resolve the problem yourself You can solve many problems without outside assistance by following the troubleshooting procedures that Lenovo provides in the online help or in the Lenovo product documentation The Lenovo product docum...

Page 71: ...w hardware or software in your environment check http www lenovo com us en serverproven to make sure that the hardware and software are supported by your product Go to http datacentersupport lenovo com and check for information to help you solve the problem Check the Lenovo forums at https forums lenovo com t5 Datacenter Systems ct p sv_eg to see if someone else has encountered a similar problem Y...

Page 72: ...which you might have contracted Hardware and Software Maintenance agreement contract numbers if applicable Machine type number Lenovo 4 digit machine identifer Model number Serial number Current system UEFI and frmware levels Other pertinent information such as error messages and logs As an alternative to calling Lenovo Support you can go to https www ibm com support servicerequest Home action to ...

Page 73: ...Lenovo XClarity Controller You can use the BMC Web user interface or the CLI to collect service data for the server The fle can be saved and sent to Lenovo Support For more information about using the Web interface to collect service data see http sysmgt lenovofles com help topic com lenovo systems management xcc doc product_page html Contacting Support You can contact Support to obtain help for y...

Page 74: ...ations or warranties Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties All information contained in this document was obtained in specifc environments and is presented as an illustration The result obtained in other operating environments may vary Lenovo may use or distribute any of the information...

Page 75: ...vices currently available in your area Any reference to a Lenovo product program or service is not intended to state or imply that only that Lenovo product program or service may be used Any functionally equivalent product program or service that does not infringe any Lenovo intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation...

Page 76: ...r that service Lenovo and or IBM may release changes to the Machine Code The Machine Code changes are available for download by selecting your product from either a Lenovo support web site or from IBM FixCentral You may also obtain updated code by contacting your Lenovo or IBM representative If the machine does not function as warranted and your problem can be resolved through your application of ...

Page 77: ...t the time this information was published Such trademarks may also be registered or common law trademarks in other countries A current list of Lenovo trademarks is available on the Web at https www lenovo com us en legal copytrade The following terms are trademarks of Lenovo in the United States other countries or both BladeCenter Lenovo System x Flex System Lenovo logo ThinkSystem The following t...

Page 78: ... illustration shows the difference of a DIN A4 sheet versus a US Letter sheet and the associated sizes in millimetres and inches Paper Firmat Width Height Width Height DIN A4 210 mm 297 mm 8 268 in 11 693 in US Letter 215 9 mm 279 4 mm 8 5 in 11 in Values with decimals are approximate values When printing this document it may be necessary to scale the output to ft the printer margins ThinkSystemAn...

Page 79: ...ron Duncan Dyslexia Scotland http www dyslexiascotland org uk Helped with chosing the right standard fonts and providing additional helpful information on the subject matter Joanne Marttila Pierson Ph D CCC SLP Project Manager DyslexiaHelp http www dyslexiahelp umich edu Helped with providing information which mono spaced font can be used in documents The author of this document is very grateful f...

Page 80: ...m 3 14 32 33 F Frequently asked questions 41 Front View 4 I Initial OSD Operation 8 13 Installation 6 8 35 49 Introduction 1 4 L Login 13 14 15 16 21 24 25 26 30 Login screen 13 15 16 25 26 30 Logout 15 30 40 M More Channel Information 31 P Package Contents 3 Part Number Overview 37 Product Features 2 Product Overview 2 R Rack Mount the 1754 A1T 7 Rackmount Procedure 6 8 Rear View 5 Resetting to F...

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