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Lenovo ThinkServer, User Manual

The Lenovo ThinkServer comes with a comprehensive (Portuguese) Warranty and Support Information manual to assist you throughout the product's lifespan. Easily download this manual for free from manualshive.com, ensuring you have access to essential instructions and troubleshooting tips for your Lenovo ThinkServer.

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Symptom

Action

3. Replace the keyboard.

The mouse or pointing device does not work.

1. Make sure that:

• The mouse or pointing device cable is securely

connected to the server. If the USB mouse or
pointing device is connected to a USB hub,
disconnect the mouse or pointing device from the
hub and connect it directly to the server.

• The mouse or pointing device is clean and no dust

accumulates.

• The device drivers are installed correctly.

• The USB controller is enabled in the Setup Utility

program. See “Using the Setup Utility program”
on page 55.

2. Restart the server.

3. Replace the mouse or pointing device.

A USB device does not work.

1. Make sure that:

• The USB cable is securely connected to the server.

If the USB device is connected to a USB hub,
disconnect the device from the hub and connect
it directly to the server.

• The device drivers are installed correctly.

• The USB controller is enabled in the Setup Utility

program. See “Using the Setup Utility program”
on page 55.

2. Restart the server.

3. Replace the USB device.

Chapter 7

.

Troubleshooting and diagnostics

173

Summary of Contents for ThinkServer

Page 1: ...ThinkServer User Guide Machine Types 0387 0388 0389 0390 0391 0392 0393 and 0441 ...

Page 2: ...your product Safety information on page iii Appendix A Notices on page 179 First Edition June 2011 Copyright Lenovo 2011 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 ...

Page 3: ...g the ThinkServer EasyStartup program 69 Features of the ThinkServer EasyStartup program 70 Starting the ThinkServer EasyStartup program 70 Configuring RAID 71 About RAID 72 RAID for your server 73 Configuring RAID using the ThinkServer EasyStartup program 74 Configuring the onboard SATA software RAID 75 Configuring the advanced SATA or SAS hardware RAID 80 Configuring the Ethernet controllers 81 ...

Page 4: ...am problems 168 Optical drive problems 169 Hard disk drive problems 170 Memory module problems 172 Keyboard mouse or USB device problems 172 Chapter 8 Getting information help and service 175 Information resources 175 Using the documentation 175 ThinkServer Web site http www lenovo com thinkserver 175 Lenovo Support Web site 175 Help and service 176 Before you call 176 Calling for service 176 Usin...

Page 5: ...teen käyttöä Avant d utiliser le produit veillez à bien lire et comprendre les instructions de sécurité multilingues figurant sur le DVD de documentation fourni avec le produit Πριν χρησιμοποιήσετε το προϊόν βεβαιωθείτε ότι έχετε διαβάσει και κατανοήσει τις οδηγίες ασφάλειας οι οποίες είναι διαθέσιμες σε διάφορες γλώσσες στο DVD τεκμηρίωσης που συνοδεύει το προϊόν Vor Verwendung des Produkts sollt...

Page 6: ...VD ju z dokumentacijo ki ste ga prejeli skupaj z izdelkom Antes de utilizar el producto asegúrese de leer y comprender las instrucciones de seguridad multilingües del DVD de documentación que se proporciona con el producto Var noga med att läsa säkerhetsinstruktionerna på dokumentations DVD skivan som följer med produkten innan du börjar använda produkten 使用本產品之前 請務必閱讀並瞭解產品隨附的文件 DVD 上的多國語言版本安全資訊 B...

Page 7: ...and configuration procedures Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To connect To disconnect 1 Turn everything OFF 2 First attach all cables to devices 3 Attach signal cables to connectors 4 Attach power cords to outlet 5 Turn devices ON 1 Turn everything OFF 2 First remove power cords from outl...

Page 8: ...ded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Statement 4 18 kg 39 7 lb 32 kg 70 5 lb 55 kg 121 2 lb 32 kg 70 5 lb 55 kg 121 2 lb 100 kg 220 5 lb CAUTION Use safe practices when lifting Statement 5 CAUTION The power control button on the device and the ...

Page 9: ...of the device Statement 8 CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Statement 9 CAUTION To avoid persona...

Page 10: ...he rack is secured properly to avoid tipping when the server unit is extended Statement 14 CAUTION Some accessory or option board outputs exceed Class 2 or limited power source limits and must be installed with appropriate interconnecting cabling in accordance with the national electric code Statement 15 CAUTION The power control button on the device does not turn off the electrical current suppli...

Page 11: ...tages to exceed a safe level 60 V direct current The branch circuit overcurrent protection must be rated in accordance with local building codes Use 16 American Wire Gauge AWG or 1 3 mm2 copper conductor only not exceeding 3 meters in length Torque the wiring terminal screws to 12 inch pounds 1 4 newton meters Incorporate a readily available approved and rated disconnect device in the field wiring...

Page 12: ...e battery is a lithium ion battery To avoid possible explosion do not burn the battery Exchange it only with the Lenovo approved part Recycle or discard the battery as instructed by local regulations x ThinkServer User Guide ...

Page 13: ...n DVD that comes with your server A printable generic version of the latest LLW is also available in more than 30 languages at http www lenovo com warranty llw_01 If you cannot obtain the LLW through the documentation DVD or Lenovo Web site contact your local Lenovo office or reseller to obtain a printed version of the LLW free of charge For warranty service consult the worldwide Lenovo Support te...

Page 14: ...tion Printed documents The following documents are printed out and contained in your server package Read Me First This is a multilingual document you should read first This document guides you to read the complete warranty support and safety information on the documentation DVD that comes with your server before using the product This document also provides information about how to find the most u...

Page 15: ...ment is in English only Note A ThinkServer iKVM Remote Management Module hereinafter referred to as the iKVM key is required and this option should be installed on the iKVM key connector on the system board to enable the iKVM function MegaRAID SAS Software User Guide This document provides information about Redundant Array of Independent Disks RAID and how to use the utility programs to configure ...

Page 16: ...4 ThinkServer User Guide ...

Page 17: ...cable and power cord s to the server See Rear view of the server on page 19 to locate the connectors 4 Turn on the server to verify operation See Turning on the server on page 53 5 Review the Unified Extensible Firmware Interface UEFI settings and customize as needed See Using the Setup Utility program on page 55 6 Configure RAID and install the operating system and basic drivers See Using the Thi...

Page 18: ...6 ThinkServer User Guide ...

Page 19: ...the server power cord s printed documentation documentation DVD and software media Figure 1 Server package 1 Server 2 Material box including power cord s printed documentation documentation DVD and software media Features This topic provides general information about the server features for a variety of models Depending on your specific model some features might vary or not be available For inform...

Page 20: ...ank or dual rank Minimum system memory 2 GB only one 2 GB memory module installed in the DIMMA2 slot Maximum system memory 16 GB one 4 GB memory module installed in each of the four memory slots For more information see System board components on page 42 and Memory module installation rules on page 90 Power supply Your server comes with one of the following power supply configurations One screw se...

Page 21: ...ly is for the RDX USB drive bundle You can purchase this option directly from Lenovo The option name is Lenovo Removable Disk Technology RDX USB Drive Bundle The RDX technology combines the characteristics of tape backup with disk storage to help you protect and archive data Expansion slots The server has four expansion slots on the system board For detailed information see System board components...

Page 22: ... of your server With the BMC chip no matter what condition the server operating system is in and no matter if the server is on or off as long as the server is connected to network and an ac power source the interaction with the BMC controlled servers can be achieved through system network The user can obtain the server hardware health information and system event log SEL and is able to conduct the...

Page 23: ...ilable when the BMC detects the presence of an integrated keyboard video and mouse iKVM key The iKVM key is a remote management module You can purchase an iKVM key from Lenovo and install it on the iKVM key connector on the system board of your server to enable the iKVM function and activate the advanced system management features iKVM redirection The BMC firmware supports iKVM redirection over LA...

Page 24: ...ture Operating 10 C to 35 C 50 F to 95 F Storage 40 C to 70 C 40 F to 158 F in original shipping package Altitude 0 to 3 048 m 0 to 10 000 ft Humidity Operating 8 to 80 non condensing Storage 8 to 90 non condensing Electrical input Universal input Minimum 90 V ac Maximum 264 V ac Input frequency range 47 to 63 Hz Software This topic provides information about the software programs that you can use...

Page 25: ...ave a required RAID card installed For detailed information see Configuring RAID on page 71 PC Doctor for DOS The PC Doctor for DOS is a diagnostic tool that you can use to test and gather information about your system in order to ensure your system is working correctly and resolve any hardware issues You can download the latest version of this diagnostic program from http www lenovo com support a...

Page 26: ...machine type model and serial number labels on the server Note Depending on the model type your server might look slightly different from the illustration in this topic Figure 2 Machine type model and serial number labels 14 ThinkServer User Guide ...

Page 27: ... 3 Optical drive bay 1 with an optical drive installed 8 Front door handle 4 Optical drive eject close button 9 Doctor Inside Technology DIT panel available in some models 5 Optical drive status LED 1 Front panel For detailed information about the control connectors and status LEDs on the front panel see Front panel on page 17 2 Optical drive bay 2 The 5 25 inch optical drive bay 2 is for a second...

Page 28: ...he optical drive status LED is blinking in green when the optical drive is working or in the POST process 6 Front door 7 Front door lock You can lock the front door to protect the hard disk drive cages from unauthorized access 8 Front door handle The front door handle helps you to open the front door 9 DIT panel The DIT panel is only available in models that come with a DIT module For more informa...

Page 29: ...stem status LED 2 Hard disk drive status LED 6 Front USB connector 1 3 Network Interface Controller NIC 1 status LED 7 Front USB connector 2 4 NIC 2 status LED 1 Power switch with power status LED You can press the power switch to turn on the server when you finish setting up the server You can also hold the power switch for several seconds to turn off the server if you cannot turn off the server ...

Page 30: ...ernet connector 2 on the rear panel of the server NIC status LED Color Description On Green The server is connected to a LAN Off None The server is disconnected from a LAN Blinking Green The LAN is connected and active 5 System status LED The system status LED helps you to determine if there are any system errors System status LED Color Description On Amber A system error has occurred Off None The...

Page 31: ...e over limit LED 2 Memory module error LED 5 Power supply error LED only available on models with redundant power supply modules 3 Fan error LED 1 2 3 5 Error LEDs When one of these error LEDs is lit orange it indicates that the associated component has failed 4 Ambient temperature over limit LED When this LED is lit orange it indicates that the ambient temperature is over 38 C 100 4 F Rear view o...

Page 32: ...r supply Figure 6 Rear view of the server with a non hot swap power supply 1 Power cord connector 5 Expansion card area 2 Serial port 6 Ethernet connector 1 RJ 45 3 VGA DB 15 connector 7 Ethernet connector 2 RJ 45 for system management 4 Four USB connectors 8 Front door key 20 ThinkServer User Guide ...

Page 33: ...undant power supply modules 1 Power cord connector s Used to connect the power cord s 2 Serial port Used to attach a device that uses a 9 pin serial port 3 VGA DB 15 connector Used to attach a video device such as a VGA monitor or other devices that use a VGA DB 15 connector 4 USB connectors Used to attach a device that requires a USB connector such as a USB keyboard a USB mouse a USB scanner or a...

Page 34: ...The server is disconnected from a LAN 1 Left Green Blinking The LAN is connected and active Amber On The connection speed is 1000 Mbps megabits per second Green On The connection speed is 100 Mbps 2 Right None Off The connection speed is 10 Mbps 8 Front door key Used to open or lock the front door Note Carefully save the front door key to avoid loss Server locks Locking the server cover helps prev...

Page 35: ...Padlock Your server comes with a padlock loop so that the server cover cannot be removed when a padlock is installed Figure 8 Padlock Chapter 3 Product overview 23 ...

Page 36: ...hes to the integrated cable lock slot at the rear of your server and is operated with a key The cable lock also locks the server cover This is the same type of lock used with many notebook computers You can order an integrated cable lock directly from Lenovo by searching for Kensington at http www lenovo com support Figure 9 Integrated cable lock 24 ThinkServer User Guide ...

Page 37: ...isk drives Figure 10 Front door lock Server components This topic provides information to help you locate the components of your server To remove the server cover and gain access to the inside of the server see Removing the server cover on page 85 The chassis configuration varies by model The following illustrations show the four main chassis configurations based on the supported hard disk drives ...

Page 38: ... bay 1 with an optical drive installed 15 System board battery 5 Hard disk drive bay 7 16 Expansion card 6 Hard disk drive bay 6 17 Heat sink and fan assembly 7 Hard disk drive bay 5 18 System board 8 Hard disk drive bay 4 19 Rear system fan 9 Hard disk drive bay 3 20 Power supply 10 Hard disk drive bay 2 21 Four memory slots installed memory modules vary by model 11 Hard disk drive bay 1 For more...

Page 39: ... bay there is a dummy hard disk drive tray to cover the place For information about the supported expansion card see System board components on page 42 Depending on the model your server might come with a screw secured non hot swap power supply or hot swap redundant power supply module s For more information about the memory modules see Memory module installation rules on page 90 Chapter 3 Product...

Page 40: ...m board battery 5 Hard disk drive bay 7 15 Expansion card 6 Hard disk drive bay 6 16 Heat sink and fan assembly 7 Hard disk drive bay 5 17 System board 8 Hard disk drive bay 4 18 Rear system fan 9 Hard disk drive bay 3 19 Power supply 10 Hard disk drive bay 2 20 Four memory slots installed memory modules vary by model For more information about 1 to 4 see Front view of the server on page 15 Note T...

Page 41: ... with up to four 3 5 inch hot swap hard disk drives Figure 13 Components of the server with up to four 3 5 inch hot swap hard disk drives 1 DIT module available in some models 9 Front system fan 1 2 Front panel 10 System board battery 3 Optical drive bay 2 with an optical drive installed in some models 11 Expansion card varies by model 4 Optical drive bay 1 with an optical drive installed 12 Heat ...

Page 42: ...stalled hard disk drives varies by model For the vacant drive bay there is a dummy hard disk drive tray to cover the place For information about the supported expansion card see System board components on page 42 Depending on the model your server might come with a screw secured non hot swap power supply or hot swap redundant power supply module s For more information about the memory modules see ...

Page 43: ...y 5 Hard disk drive bay 3 13 System board 6 Hard disk drive bay 2 14 Rear system fan 7 Hard disk drive bay 1 15 Power supply 8 Hard disk drive bay 0 16 Four memory slots installed memory modules vary by model For more information about 1 to 4 see Front view of the server on page 15 Note The DIT module 1 is only available in some models and the DIT panel also varies by model See DIT module on page ...

Page 44: ...rd disk drive status LEDs This topic applies only to server models with hot swap hard disk drives Note Depending on the model your server might look slightly different from the illustrations in this topic Each hot swap hard disk drive has two status LEDs on the front Unlock and open the front door to gain access to the hard disk drives and view the status LEDs Figure 15 3 5 inch hot swap hard disk...

Page 45: ...een Blinking rapidly about four flashes per second amber The RAID controller is identifying the hard disk drive On green On amber The RAID array has failed and cannot recover You need to recreate a new array Blinking green Blinking slowly about one flash per second amber The hard disk drive is being rebuilt RAID card This topic provides information to help you locate the connectors on a RAID card ...

Page 46: ...Adapter 1 Port 0 3 RAID 5 key connector 2 Port 1 4 External connector 1 Port 0 Used to connect a mini SAS signal cable See Connecting cables on page 38 2 Port 1 Used to connect a mini SAS signal cable See Connecting cables on page 38 3 RAID 5 key connector Used to connect a ThinkServer 9240 8i RAID 5 Upgrade Key See Installing or removing the ThinkServer 9240 8i RAID 5 Upgrade Key on page 100 4 Ex...

Page 47: ...e front system fan on page 149 Notes 1 Depending on the model your server might look slightly different from the illustration in this topic 2 The following illustration is based on five to eight 3 5 inch hot swap SATA or SAS hard disk drives with two backplanes 1 Figure 18 Hot swap hard disk drive backplane locations Backplane for 3 5 inch hot swap hard disk drives This topic provides information ...

Page 48: ... disk drive Figure 20 Rear view of the 3 5 inch hot swap hard disk drive backplane 1 8 pin power connector For 3 5 inch hot swap hard disk drive backplane on the lower hard disk drive cage connect the P5 power connector of the power supply to the 8 pin power connector on the backplane For 3 5 inch hot swap hard disk drive backplane on the upper hard disk drive cage connect the P4 power connector o...

Page 49: ...ap hard disk drive 5 Slot 4 for a 2 5 inch SAS hot swap hard disk drive 2 Slot 1 for a 2 5 inch SAS hot swap hard disk drive 6 Slot 5 for a 2 5 inch SAS hot swap hard disk drive 3 Slot 2 for a 2 5 inch SAS hot swap hard disk drive 7 Slot 6 for a 2 5 inch SAS hot swap hard disk drive 4 Slot 3 for a 2 5 inch SAS hot swap hard disk drive 8 Slot 7 for a 2 5 inch SAS hot swap hard disk drive Figure 22 ...

Page 50: ...swap hard disk drives and two backplanes Server models with up to eight 2 5 inch SAS hot swap hard disk drives and one backplane Server models with up to four 3 5 inch hot swap hard disk drives and one backplane Server models with five to eight 3 5 inch hot swap hard disk drives and two backplanes For server models with five to eight SAS or SATA II 3 5 inch hot swap hard disk drives and two backpl...

Page 51: ...nnecting cables for server models with two backplanes and a RAID card For connector location information about the RAID card hot swap hard disk drive backplane and the system board refer to the related topics in Locations on page 13 For information about connecting the appropriate power connector of the power supply to the backplane see Hot swap hard disk drive backplane on page 34 Server models w...

Page 52: ...onnecting cables for server models with one 2 5 inch hot swap hard disk drive backplane and a RAID card For connector location information about the RAID card hot swap hard disk drive backplane and the system board refer to the related topics in Locations on page 13 For information about connecting the appropriate power connector of the power supply to the backplane see Hot swap hard disk drive ba...

Page 53: ...ctor 1 P2 SATA connector 2 P3 SATA connector 3 2 If you connect the SATA hard disk drives to the system board you can configure RAID using the configuration utility for the onboard SATA software RAID See Configuring the onboard SATA software RAID on page 75 Figure 25 Mini SAS signal cable with four SATA ports and one SGPIO port The RAID card provides advanced SATA SAS RAID configurations If you ar...

Page 54: ...ED connector on the system board Figure 26 Connecting cables for server models with one 3 5 inch hot swap hard disk drive backplane and a RAID card For connector location information about the RAID card hot swap hard disk drive backplane and the system board refer to the related topics in Locations on page 13 For information about connecting the appropriate power connector of the power supply to t...

Page 55: ... power connector 27 Hard disk drive LED connector 9 5 pin system fan 2 connector 28 DIT module connector 10 Microprocessor 29 Internal serial connector 11 Intel C202 chip 30 PCI card slot PCI slot 1 12 4 pin system fan 1 connector 31 PCI Express x4 card slot PCI E slot 2 13 SATA connector 1 32 BMC chip 14 SATA connector 0 33 PCI Express x8 card slot PCI E slot 3 15 SATA connector 3 34 PCI Express ...

Page 56: ...P1 power connector of the power supply to provide main power to your server 9 5 pin system fan 2 connector Used to connect the cable of the upper front system fan front system fan 2 if your server model has two front system fans 10 Microprocessor A microprocessor incorporates most or all of the functions of a computer s central processing unit CPU on a single integrated circuit The microprocessor ...

Page 57: ...ation active when you turn off the server 24 Front panel connector Used to connect the front panel cable 25 System board jumper blocks Used to configure the system board and your server See System board jumpers on page 46 26 SATA SGPIO connector Used to connect the SGPIO port of the mini SAS signal cable with four SATA ports and one SGPIO port to enable the RAID status LEDs for hot swap hard disk ...

Page 58: ...nches in length such as an Ethernet card or a RAID card 34 PCI Express x8 card slot PCI E slot 4 This is a PCI Express x8 lane in physical PCI 2 0 x16 slot that supports a PCI Express x8 card with 312 mm 12 28 inches in length such as a graphics card 35 Microprocessor fan connector Used to connect the heat sink and fan assembly cable 36 System fan 3 connector Used to connect the rear system fan ca...

Page 59: ...The following illustration shows a jumper in the default setting position pin 1 and pin 2 This is the correct position for normal operation Figure 28 Default jumper setting Chapter 3 Product overview 47 ...

Page 60: ...over Do not open your server or attempt any repair before reading and understanding the Safety information on page iii and Guidelines on page 83 1 Clear CMOS Recovery jumper Used to clear CMOS and recover your server to the factory default settings Note After clearing CMOS all your BIOS passwords are erased and the BIOS recovers to the factory default settings To clear CMOS do the following 1 Remo...

Page 61: ...ilable in this situation 3 BIOS recovery jumper Set the jumper and boot the server from a BIOS recovery image in order to recover your BIOS settings To recover the BIOS see Recovering from a BIOS update failure on page 68 4 Clear password jumper Used to erase forgotten passwords such as an administrator password and a user password To clear passwords do the following 1 Remove all media from the dr...

Page 62: ... hardware fault LED 6 POST code diagnostic LED 1 2 BMC status LED 7 POST code diagnostic LED 6 3 POST code diagnostic LED 4 8 POST code diagnostic LED 2 4 POST code diagnostic LED 0 Least Significant Bit LSB 9 POST code diagnostic LED 7 Most Significant Bit MSB 5 POST code diagnostic LED 5 10 POST code diagnostic LED 3 1 System board hardware fault LED When this LED is lit it indicates that the sy...

Page 63: ...be used to identify the last POST process executed The POST code diagnostic LED 0 callout 4 is the LSB and the POST code diagnostic LED 7 callout 9 is the MSB If a POST code diagnostic LED is lit it indicates 1 in the binary numeral system otherwise it indicates 0 For example if POST code diagnostic LEDs 5 6 9 and 10 are lit you can read the number as the following POST code diagnostic LED 9 7 5 3...

Page 64: ...52 ThinkServer User Guide ...

Page 65: ...he device ensure that all power cords are disconnected from the power source The server can be turned off in one of the following ways Turn off the server from the operating system if your operating system supports this feature After an orderly shutdown of the operating system the server will turn off automatically For instructions on how to shut down your specific operating system refer to the re...

Page 66: ...2 For information about your specific operating system refer to the related documentation or help system for the operating system 54 ThinkServer User Guide ...

Page 67: ...the correct password to enter the Setup Utility program For password information see Using passwords on page 65 Viewing information in the Setup Utility program The Setup Utility program menu lists various items about the system configuration Select a desired item to view information or change settings When working with the Setup Utility program you must use the keyboard The keys used to perform v...

Page 68: ...r to boot the server from a BIOS recovery image and recover the BIOS to the version in the image See System board jumpers on page 46 2 Lenovo provides the BIOS update utility on the Lenovo Support Web site You can download the BIOS image and follow the instructions on the Web site to update the BIOS See Updating or recovering the BIOS on page 67 After updating the BIOS all the BIOS settings become...

Page 69: ...select a desired option by using up and down arrow keys or type desired values from the keyboard directly Some items are displayed on the menu only if the server supports the corresponding features Notes Enabled means that the function is configured Disabled means that the function is not configured Default values are in boldface in the Selections column Advanced menu items Menu item Submenu item ...

Page 70: ... or disable the adjacent cache line prefetcher function Memory Configuration set memory configuration parameters and view information about the installed memory modules Memory Reset No Yes Set the memory module reset options If a memory module encounters any errors set this option to Yes to try to re initialize the memory module Intel VT d Technology Disabled Enabled Enable or disable the Intel VT...

Page 71: ...the system board SATA Port2 View the information about the SATA device connected to the SATA connector 2 on the system board SATA Port3 View the information about the SATA device connected to the SATA connector 3 on the system board SATA Port4 View the information about the SATA device connected to the SATA connector 4 on the system board SATA Configuration set SATA configuration parameters SATA P...

Page 72: ...M drives with no media are emulated according to the drive type Console Redirection Configuration set console redirection configuration parameters Console Redirection Disabled Serial Port 1 Serial Port 2 The setting specifies how the host computer and the remote computer which the user is using will exchange data Both computers should have the same or compatible settings Security menu This topic p...

Page 73: ...d Enable or disable the TPM support To use the TPM feature you need to have a TPM module installed in the TPM connector on the system board TPM State Disabled Enabled This item is displayed when the TPM Support is set to Enabled Set the TPM State to enable or disable the TPM function The server will restart in order to change the state of TPM Server Management menu This topic provides information ...

Page 74: ...om the first boot record that it finds For example you can define a startup sequence that checks for a disc in the optical drive then checks the hard disk drive and then checks a network device For information about setting the startup sequence or selecting a startup device see Selecting a startup device on page 66 The following list showing the order in which devices will be started up is always ...

Page 75: ...es depending on the available UEFI devices Specify the startup priority for all the available UEFI devices Hard Disk Drive Priority Varies depending on the available hard disk drives Specify the startup priority for all the available hard disk drives Optical Disk Drive Priority Varies depending on the available optical drives Specify the startup priority for all the available optical drives Remova...

Page 76: ...e program The following table lists each item on the Exit menu with descriptions Press Enter to select the item and then select Yes when prompted to confirm the action For information about exiting the Setup Utility program see Exiting the Setup Utility program on page 67 Exit menu items Item Comments Save Changes and Exit Save your settings and exit the Setup Utility program Discard Changes and E...

Page 77: ...d considerations For security reasons it is recommended to use a strong password that cannot be easily compromised Notes 1 The Setup Utility program passwords are not case sensitive 2 The server supports Setup Utility program passwords that consist of up to 20 characters To set a strong password use the following guidelines Have at least eight characters in length Contain at least one alphabetic c...

Page 78: ... is set to Enabled 3 When the TPM Support is set to Enabled the TPM State item is displayed Set the TPM State to Enabled 4 Press F10 to save settings and exit the Setup Utility program The server will restart in order to enable the TPM function Selecting a startup device If your server does not start up from a desired device such as the disc or hard disk drive as expected do one of the following t...

Page 79: ...onfiguration settings of your server See Using the Setup Utility program on page 55 The BMC firmware works together with an iKVM key to provide advanced server management features Your server system board has a module called electrically erasable programmable read only memory EEPROM also referred to as flash memory You can easily update the POST the BIOS and BMC firmware and the Setup Utility prog...

Page 80: ...ectly Make sure that you perform the BIOS update procedure in an environment with a steady power supply Besides make sure that your server can restart successfully without encountering hardware problems 4 If you have updated the BIOS firmware all the BIOS settings become the default settings of the updated BIOS version You need to check and reconfigure the BIOS settings for your specific needs You...

Page 81: ...n ac power source and turn on the server The BIOS settings become the default settings of the updated BIOS version You need to check and configure the BIOS settings for your specific needs See Using the Setup Utility program on page 55 Using the ThinkServer EasyStartup program This topic guides you to use the ThinkServer EasyStartup program to set up and configure your server The ThinkServer EasyS...

Page 82: ...tup program This topic provides instructions on how to start the ThinkServer EasyStartup program After you start the program and enter the main interface click User Guide for detailed information about how to use this program to help you configure the server and install an operating system To start the ThinkServer EasyStartup program do the following 1 Insert the ThinkServer EasyStartup DVD into t...

Page 83: ... menus on the left pane of the screen Home This menu is the welcome page that contains some general descriptions about the program and the Lenovo copyright and trademark statements Compatibility notes This menu provides information about the RAID controllers operating systems and server configurations supported by the version of the program you are using User Guide This menu provides information a...

Page 84: ... the likelihood of failure increases with more drives in the array RAID 0 does not implement error checking so any error is uncorrectable More drives in the array means higher bandwidth but greater risk of data loss RAID 0 requires a minimum number of two hard disk drives RAID 1 mirroring without parity or striping RAID 1 uses mirroring so that data written to one drive is simultaneously written t...

Page 85: ...an array the next virtual drive in the array has to be RAID 5 only RAID 50 requires a minimum number of six hard disk drives For detailed information about RAID refer to Introduction to RAID in the MegaRAID SAS Software User Guide on the documentation DVD that comes with your server RAID for your server This topic provides information about the RAID supported by your server Your server supports th...

Page 86: ...ves that are of the same type SATA or SAS within a single RAID array 3 Depending on the operating system the primary RAID might be limited to 2 TB total drive capacity Configuring RAID using the ThinkServer EasyStartup program The ThinkServer EasyStartup program simplifies the process of configuring supported RAID and installing supported Windows and Linux operating systems and device drivers on y...

Page 87: ... 1 Start the Setup Utility program See Starting the Setup Utility program on page 55 2 On the Advanced menu select SATA Configuration SATA Mode 3 Select RAID Mode Then press F10 to save settings and exit the Setup Utility program 4 When you see the message Press Ctrl M or Enter to run LSI Software RAID Setup Utility immediately press Ctrl M or Enter to start the LSI Software RAID Configuration Uti...

Page 88: ...u helps you do consistency check for the virtual drive s The consistency check verifies the correctness of the data on virtual drive s that use RAID 1 5 and 10 The following table shows the various menus and items in the LSI Software RAID Configuration Utility program On each menu press the Enter key to show selectable options and select a desired option by using up and down arrow keys or type des...

Page 89: ...en Attention Deleting the existing RAID configuration erases all data on the virtual drive Make sure that you back up all data before deleting the RAID array If the operating system is installed on the virtual drive you want to delete you need to reinstall the operating system after completing the operation If you want to delete the existing RAID configuration and make a new configuration exit the...

Page 90: ... the physical drive as a hot spare drive Rebuilding a physical drive This topic provides instructions on how to rebuild a physical drive using the LSI Software RAID Configuration Utility program when a physical drive in an array fails When a drive in a RAID drive group fails you can rebuild the drive by recreating the data that was stored on the drive before it fails If the drive is not operationa...

Page 91: ...virtual drives periodically It is recommended that you run a consistency check at least once a month You must run a consistency check if you suspect that the virtual drive data might be corrupted Be sure to back up the data before running a consistency check if you suspect the data might be corrupted To run a consistency check using the LSI Software RAID Configuration Utility program do the follow...

Page 92: ... get advanced SATA SAS hardware RAID functions See RAID card on page 33 and Installing or removing the RAID card on page 98 for more information Note For server models with more than four hard disk drives or models that use SAS hard disk drives there must be a RAID card installed The RAID card provides the WebBIOS Configuration Utility program to help you configure RAID independently of the operat...

Page 93: ...her update the server with the latest version of the firmware that is stored in memory on the device or reflash the BIOS the BMC firmware and the FRU SDR from a disc image Using the Firmware Updater program The Firmware Updater program enables you to maintain your system firmware up to date and helps you avoid unnecessary outages To update your system firmware using the Firmware Updater program do...

Page 94: ...r can restart successfully without encountering hardware problems 2 If you have updated the BIOS firmware all the BIOS settings become the default settings of the updated BIOS version You need to check and reconfigure the BIOS settings for your specific needs 82 ThinkServer User Guide ...

Page 95: ...re addressed and that your server is ready to function at maximum levels of performance To download firmware updates for your server do the following 1 Go to http www lenovo com support 2 Click Download Drivers ThinkServer and then follow the instructions on the Web page to download firmware updates for your server See Updating the firmware on page 81 for more information Before you install option...

Page 96: ...its edges or its frame Do not touch solder joints pins or exposed circuitry Do not leave the device where others can handle and damage it Before you replace a new part touch the static protective package containing the new part to an unpainted metal part of the server for at least two seconds This reduces static electricity from the package and your body Remove the new part from the static protect...

Page 97: ...rf to hang inside the server Remove jewelry such as bracelets necklaces rings and loose fitting wrist watches Remove items from your shirt pocket such as pens and pencils These items might fall into the server as you lean over it Avoid dropping any metallic objects into the server such as paper clips hairpins and screws Removing the server cover Attention Do not open your server or attempt any rep...

Page 98: ...a tool such as a screwdriver to loosen the thumbscrew that secures the server cover The thumbscrew is an integrated part of the server cover and do not try to remove the thumbscrew from the server cover b It is recommended that you wait three to five minutes to let the server cool before removing the server cover Figure 32 Sliding the server cover to the rear 86 ThinkServer User Guide ...

Page 99: ...ormation on page iii and Guidelines on page 83 This topic provides instructions on how to remove and reinstall the front bezel Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Depending on the model your server might look slightly different from the illustrations in this topic To remove and reinstall the front be...

Page 100: ...3 Remove the front bezel by releasing the three plastic tabs on the left side and pivoting the front bezel outward Figure 34 Removing the front bezel 88 ThinkServer User Guide ...

Page 101: ...ices If you are handling a server option refer to the appropriate installation and or removal instructions in this topic along with the instructions that come with the option Notes 1 Use only parts provided by Lenovo 2 Depending on the model your server might look slightly different from the illustrations in this topic Installing or removing a memory module This topic provides instructions on how ...

Page 102: ...lots on the system board 1 Memory slot 4 DIMMB2 3 Memory slot 2 DIMMA2 2 Memory slot 3 DIMMB1 4 Memory slot 1 DIMMA1 The following table provides information about the memory module installation rules that you should consider when installing or removing a memory module The X mark indicates the memory slot s into which the memory module s should be installed in different situations The numbers 1 2 ...

Page 103: ...om the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 85 3 Lay the server on its side for easier operation 4 Locate the memory slots on the system board See System board components on page 42 5 Remove any parts o...

Page 104: ...our server or attempt any repair before reading and understanding the Safety information on page iii and Guidelines on page 83 This topic provides instructions on how to remove a memory module Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note To optimize system performance make sure that you consider and follow th...

Page 105: ...r drive bay filler from the drive bay or save the PCI card slot bracket in the event that you later remove the device Attention An unoccupied drive bay or PCI card slot without cover shield filler or any other protection might impact the EMI integrity and cooling of the server which might result in overheating or component damage Note The PCI cards are extremely sensitive to ESD Make sure that you...

Page 106: ... in your server 5 Remove the PCI card slot bracket by removing the screw that secures the metal bracket and then lifting the bracket out of the chassis Store the PCI card slot bracket in the event that you later remove the PCI card and need the bracket to cover the place Note Carefully place the removed screw aside You will need the screw later to secure the PCI card in place Figure 40 Removing a ...

Page 107: ... Removing a PCI card Attention Do not open your server or attempt any repair before reading and understanding the Safety information on page iii and Guidelines on page 83 This topic provides instructions on how to remove a PCI card Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Use any documentation that comes ...

Page 108: ...ard to replace the old one or install a PCI card slot bracket to cover the place See Installing a PCI card on page 93 8 If you are instructed to return the old PCI card follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of hardware go to the appropriate section To complete the removal procedure go to Co...

Page 109: ...What to do next To work with another piece of hardware go to the appropriate section To complete the installation go to Completing the parts replacement on page 162 Then continue with the following procedure to install the Ethernet card driver if you are using a Windows operating system On Linux operating systems you do not need to install any device driver for the Ethernet card On Windows operati...

Page 110: ...l procedure go to Completing the parts replacement on page 162 Installing or removing the RAID card This topic provides instructions on how to install or remove the RAID card A specific RAID card is required for server models with more than four hard disk drives or models that use SAS hard disk drives You can also install the RAID card for advanced SATA SAS hardware RAID functions For more informa...

Page 111: ...the operating system after removing the RAID card If you remove the RAID card you will lose the advanced SATA SAS hardware RAID functions Also a specific RAID card is required for server models with more than four hard disk drives or models that use SAS hard disk drives Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference...

Page 112: ... any repair before reading and understanding the Safety information on page iii and Guidelines on page 83 This topic provides instructions on how to install the RAID 5 key on the RAID card Note This topic applies only to models that have a RAID card installed Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Use a...

Page 113: ...ard Attention Do not open your server or attempt any repair before reading and understanding the Safety information on page iii and Guidelines on page 83 This topic provides instructions on how to remove the RAID 5 key from the RAID card Notes 1 This topic applies only to server models that have a RAID card with the RAID 5 key option installed 2 If you remove the RAID 5 key from the RAID card the ...

Page 114: ...removal procedure go to Completing the parts replacement on page 162 As the hardware RAID 5 and 50 levels are not available without the RAID 5 key you might need to reconfigure RAID for your server Refer to the MegaRAID SAS Software User Guide on the documentation DVD that comes with your server for information about how to configure the hardware RAID Installing or removing the ThinkServer SATA So...

Page 115: ...de for easier operation 4 Touch the static protective package that contains the system board RAID 5 key to any unpainted surface on the outside of the server Then take the system board RAID 5 key out of the package 5 Locate the iButton socket on the system board Insert one side of the system board RAID 5 key under one of the retaining clips on the iButton socket Then carefully press the other side...

Page 116: ...rd RAID 5 key option installed 2 If you remove the system board RAID 5 key the onboard SATA software RAID 5 will be disabled Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Use any documentation that comes with the system board RAID 5 key and follow those instructions in addition to the instructions in this topi...

Page 117: ...procedure go to Completing the parts replacement on page 162 As the onboard SATA software RAID 5 is not available without the system board RAID 5 key you might need to reconfigure RAID for your server See Configuring RAID on page 71 Installing or removing the ThinkServer iKVM Remote Management Module This topic provides instructions on how to install or remove the ThinkServer iKVM Remote Managemen...

Page 118: ...mputer for reference Note Use any documentation that comes with the iKVM key and follow those instructions in addition to the instructions in this topic To install the iKVM key do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remov...

Page 119: ...te Management Module User Guide on the documentation DVD that comes with your server for more information about the iKVM function and server remote management Removing the iKVM key Attention Do not open your server or attempt any repair before reading and understanding the Safety information on page iii and Guidelines on page 83 This topic provides instructions on how to remove the iKVM key if the...

Page 120: ...nnected to the server 2 Remove the server cover See Removing the server cover on page 85 3 Lay the server on its side for easier operation 4 Locate the iKVM key on the system board and then lift the iKVM key straight up to remove it from the iKVM key connector Figure 48 Removing the iKVM key 5 If you are instructed to return the old iKVM key follow all packaging instructions and use any packaging ...

Page 121: ...uctions or ensure that you can view the PDF version on another computer for reference Note Use any documentation that comes with the TPM module and follow those instructions in addition to the instructions in this topic To install the TPM module do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outle...

Page 122: ...formation on page iii and Guidelines on page 83 This topic provides instructions on how to remove the TPM module if the server has one installed Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Notes 1 Use any documentation that comes with the TPM module and follow those instructions in addition to the instructions in...

Page 123: ...ls that are supplied to you for shipping What to do next To work with another piece of hardware go to the appropriate section To complete the removal procedure go to Completing the parts replacement on page 162 Installing or removing the DIT module This topic provides instructions on how to install or remove the DIT module The DIT module which is only available in some models provides diagnostic L...

Page 124: ...and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 85 3 Remove the front bezel See Removing and reinstalling the front bezel on page 87 4 Touch the static protective package that contains the DIT module to any unpainted surface on the outside of the server Then take the DIT module out of the package 5 Connect the signal cable ...

Page 125: ... Completing the parts replacement on page 162 Removing the DIT module Attention Do not open your server or attempt any repair before reading and understanding the Safety information on page iii and Guidelines on page 83 This topic provides instructions on how to remove the DIT module This topic applies only to server models that come with the DIT module Before you begin print all the related instr...

Page 126: ...dule Note the cable routing and then release the signal cable of the DIT module from any cable clips or ties in the chassis 8 Remove the screw 1 on the chassis that secures the DIT module Then carefully remove the DIT module from the chassis and pull the signal cable of the DIT module out of the hole in the chassis Figure 53 Removing the DIT module 9 Disconnect the signal cable from the rear of th...

Page 127: ...roduct could result in exposure to hazardous laser radiation There are no serviceable parts inside the device Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam...

Page 128: ... from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 85 3 Locate the optical drive bays See Server components on page 25 4 Depending on whether you are installing or replacing an optical drive do one of the f...

Page 129: ...it is projected from the front of the chassis Then hold the optical drive from the front and completely slide it out of the chassis Figure 55 Removing the optical drive 5 Touch the static protective package that contains the new optical drive to any unpainted surface on the outside of the server Then take the new optical drive and the signal cable out of the package Chapter 6 Installing removing o...

Page 130: ...n shows only the situation in which the front bezel has not been removed Figure 56 Installing the optical drive 7 Connect the appropriate power cable 1 and the signal cable 2 to the rear of the new optical drive Figure 57 Connecting cables to the rear of the optical drive 8 If necessary connect the other end of the signal cable to the appropriate SATA connector on the system board See System board...

Page 131: ...ending on the server model The vacant bays are either covered by an EMI protective panel or occupied by dummy hard disk drive trays When you install a hot swap hard disk drive save the removed dummy hard disk drive tray from the drive bay in the event that you later remove the hot swap hard disk drive and need the dummy tray to cover the place Attention An unoccupied drive bay without any other pr...

Page 132: ...o install or replace a hot swap hard disk drive do the following 1 Use the front door key to unlock the front door and then use the front door handle 1 to pivot the front door to the open position Figure 58 Opening the front door of the server 2 Locate the appropriate hard disk drive bay See Server components on page 25 120 ThinkServer User Guide ...

Page 133: ...ease button 1 to open the handle of the hot swap hard disk drive or the dummy tray Figure 59 Opening the handle of the hot swap hard disk drive or the dummy tray Chapter 6 Installing removing or replacing hardware 121 ...

Page 134: ...g the hot swap hard disk drive or the dummy tray 5 Touch the static protective package that contains the new hot swap hard disk drive to any unpainted surface on the outside of the server Then take the new hot swap hard disk drive out of the package Note Do not touch the circuit board on the hard disk drive 122 ThinkServer User Guide ...

Page 135: ...disk drive dummy tray in the event that you later remove the hot swap hard disk drive and need a dummy tray to cover the drive bay If you are replacing a hot swap hard disk drive and are instructed to return the old hot swap hard disk drive follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of hardware ...

Page 136: ...ate the hard disk drive bays in your server For RAID configuration the hard disk drives must be the same type with the same capacity if they are within a single RAID array For more information see Configuring RAID on page 71 For hard disk drives with different capacities install the hard disk drive with the lowest capacity first Before you begin print all the related instructions or ensure that yo...

Page 137: ...door key to unlock the front door and then use the front door handle 1 to pivot the front door to the open position Figure 62 Opening the front door of the server Chapter 6 Installing removing or replacing hardware 125 ...

Page 138: ...access to the non hot swap hard disk drive s CPU MEM PSU CPU MEM PSU 1 2 Figure 63 Removing the EMI protective panel 4 Remove the server cover See Removing the server cover on page 85 5 Remove the front system fan 1 See Replacing the front system fan on page 149 6 Locate the appropriate non hot swap hard disk drive See Server components on page 25 Then disconnect the SATA signal cable and the powe...

Page 139: ...MEM PSU CPU MEM PSU 1 2 Figure 64 Sliding the non hot swap hard disk drive out of the bay 8 Flex the sides of the blue bracket to remove the non hot swap hard disk drive from the bracket Save the bracket for future use Note Do not touch the circuit board on the hard disk drive 9 Reinstall the front system fan 1 See Replacing the front system fan on page 149 Chapter 6 Installing removing or replaci...

Page 140: ...rocedure go to Completing the parts replacement on page 162 Then you might need to reconfigure RAID for your server See Configuring RAID on page 71 Installing a non hot swap hard disk drive Attention Do not open your server or attempt any repair before reading and understanding the Safety information on page iii and Guidelines on page 83 This topic provides instructions on how to install a non hot...

Page 141: ...e hard disk drive and follow those instructions in addition to the instructions in this topic To install a non hot swap hard disk drive do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Use the front door key to unlock the front doo...

Page 142: ... the EMI protective panel 4 Remove the server cover See Removing the server cover on page 85 5 Remove the front system fan 1 See Replacing the front system fan on page 149 6 Locate the appropriate non hot swap hard disk drive bay See Server components on page 25 7 Touch the static protective package that contains the new non hot swap hard disk drive to any unpainted surface on the outside of the s...

Page 143: ... in the hard disk drive so that the hard disk drive can be seated in the bracket Note Do not touch the circuit board 3 on the bottom of the hard disk drive Figure 68 Installing the non hot swap hard disk drive into the bracket 9 Slide the new non hot swap hard disk drive with bracket into the drive bay until it snaps into position Chapter 6 Installing removing or replacing hardware 131 ...

Page 144: ...r the location information about the hard disk drive bays and SATA connectors on the system board Non hot swap hard disk drive Power connector System board SATA connector Installed in bay 0 P9 power connector SATA connector 0 Installed in bay 1 P10 power connector SATA connector 1 Installed in bay 2 P7 power connector SATA connector 2 Installed in bay 3 P8 power connector SATA connector 3 11 Conne...

Page 145: ...ing and understanding the Safety information on page iii and Guidelines on page 83 This topic provides instructions on how to replace the hot swap hard disk drive backplane This topic applies only to server models that have hot swap hard disk drive s installed Before you begin print all the related instructions or ensure that you can view the PDF version on another computer for reference Note Depe...

Page 146: ...g or replacing a hot swap hard disk drive on page 119 7 Note down the cable connections on the backplane and then disconnect all the cables from the backplane 8 Lift the release latch 1 and slide the hard disk drive cage out of the front of the chassis Note The following illustration shows the 3 5 inch hard disk drive cage For the 2 5 inch hard disk drive cage the removal procedure is the same Fig...

Page 147: ...e package that contains the new hot swap hard disk drive backplane to any unpainted surface on the outside of the server Then remove the new backplane from the package Note Carefully handle the backplane by its edges 11 Position the new backplane on the hard disk drive cage so that the screw holes in the new backplane are aligned with the corresponding holes in the hard disk drive cage Then do one...

Page 148: ...For the 2 5 inch hard disk drive cage the installation procedure is the same Figure 76 Installing the hard disk drive cage 13 Reinstall all the hot swap hard disk drives and dummy trays if any in the hard disk drive cage See Installing or replacing a hot swap hard disk drive on page 119 14 Refer to your note and reconnect the cables to the backplane 15 Reinstall the front system fan See Replacing ...

Page 149: ...ly or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Before you begin print all the related instructions or ensure that you can view the PDF version on another c...

Page 150: ... s from the hot swap hard disk drive backplane s 6 Release the power supply assembly cables from the cable clips and ties in the chassis 7 Remove the four screws 1 at the rear of the chassis that secure the power supply assembly Then push the power supply assembly from the rear until it is released from the metal retaining tab 2 CPU MEM Figure 77 Releasing the non hot swap power supply assembly 13...

Page 151: ...tic protective package that contains the new power supply assembly to any unpainted surface on the outside of the server Then remove the new power supply assembly from the package and ensure that the new power supply assembly is the correct replacement See Features on page 7 for information about the supported power supply assemblies Chapter 6 Installing removing or replacing hardware 139 ...

Page 152: ...el Then properly route the cables and secure the cables with the cable clips and ties in the chassis 12 Reinstall the front system fan s See Replacing the front system fan on page 149 13 If you are instructed to return the old non hot swap power supply assembly follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with anoth...

Page 153: ...supply module as soon as you remove the failing one or cover the other bay with a shield if you just use one module to provide power CAUTION Hazardous moving parts Keep fingers and other body parts away CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label a...

Page 154: ...gth You can first carefully slide the redundant power supply module a little bit out to release it from the secured position Then completely slide it out of the chassis Figure 80 Removing a hot swap redundant power supply module 2 Touch the static protective package that contains the new hot swap redundant power supply module to any unpainted surface on the outside of the server Then remove the ne...

Page 155: ... supply module 4 If you are instructed to return the old hot swap redundant power supply module follow all packaging instructions and use any packaging materials that are supplied to you for shipping 5 To work with another piece of hardware go to the appropriate section Replacing the power distribution board and cage assembly Attention Do not open your server or attempt any repair before reading a...

Page 156: ...emove the hot swap redundant power supply module s See Replacing a hot swap redundant power supply module on page 140 Note If your server comes with one hot swap redundant power supply module installed in the redundant power supply module bay 1 the bay number is marked on the rear of the chassis there is a shied installed on bay 2 to protect the empty bay Remove the shield and save it for future u...

Page 157: ...leased from the metal retaining tab 3 and then carefully lift it out of the chassis Figure 82 Removing the power distribution board and cage assembly 9 Touch the static protective package that contains the new power distribution board and cage assembly to any unpainted surface on the outside of the server Then remove the new power distribution board and cage assembly from the package Chapter 6 Ins...

Page 158: ...r cables of the new power distribution board and cage assembly to the system board all drives and or hot swap hard disk drive backplane s depending on the model Then properly route the cables and secure the cables with the cable clips and ties in the chassis 12 Reinstall the front system fan s See Replacing the front system fan on page 149 13 Reinstall the hot swap redundant power supply module s ...

Page 159: ...ctrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 85 3 Remove the front bezel See Removing and reinstalling the front bezel on page 87 4 Locate the front panel See Front panel on page 17 5 Remove the front system fan s See Replacing the front system fan on page 149 6 Disconnect the signal cables of the front p...

Page 160: ...re 84 Removing the front panel board assembly 9 Touch the static protective package that contains the new front panel board assembly to any unpainted surface on the outside of the server Then take the new front panel board assembly out of the package 10 Note the cable connection Then disconnect the signal cables from the rear of the old front panel board assembly and connect them to the rear of th...

Page 161: ...ur note You might need to secure the signal cables with cable clips or ties in the chassis 14 Reinstall the front system fan s See Replacing the front system fan on page 149 15 Reinstall the front bezel See Removing and reinstalling the front bezel on page 87 16 If you are instructed to return the old front panel board assembly follow all packaging instructions and use any packaging materials that...

Page 162: ... the related instructions or ensure that you can view the PDF version on another computer for reference Note Depending on the model your server might look slightly different from the illustrations in this topic To replace the front system fan do the following 1 Remove all media from the drives and turn off all attached devices and the server Then disconnect all power cords from electrical outlets ...

Page 163: ...move the new front system fan from the package 7 Position the new front system fan on the system fan 1 mounting area of the chassis so that the three tips 1 on the bottom of the front system fan are aligned with the corresponding holes in the mounting area Meanwhile make sure that the two posts 2 of the front system fan are aligned with the corresponding holes in the inner side of the chassis Then...

Page 164: ...ention Do not open your server or attempt any repair before reading and understanding the Safety information on page iii and Guidelines on page 83 This topic provides instructions on how to replace the rear system fan CAUTION Hazardous moving parts Keep fingers and other body parts away Before you begin print all the related instructions or ensure that you can view the PDF version on another compu...

Page 165: ...and pulling the rear system fan out of the chassis Figure 88 Removing the rear system fan 6 Touch the static protective package that contains the new rear system fan to any unpainted surface on the outside of the server Then remove the new rear system fan from the package Chapter 6 Installing removing or replacing hardware 153 ...

Page 166: ...tem board See System board components on page 42 9 If you are instructed to return the old rear system fan follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with another piece of hardware go to the appropriate section To complete the replacement go to Completing the parts replacement on page 162 Replacing the heat sink a...

Page 167: ...tached devices and the server Then disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 85 3 Locate the heat sink and fan assembly See Server components on page 25 4 Lay the server on its side for easier operation If necessary remove any installed PCI card that might impede your...

Page 168: ...o free it from the microprocessor and then lift the heat sink and fan assembly off the system board 8 Lay aside the old heat sink and fan assembly Touch the static protective package that contains the new heat sink and fan assembly to any unpainted surface on the outside of the server Then remove the new heat sink and fan assembly from the package Note When handling the heat sink and fan assembly ...

Page 169: ...croprocessor fan connector on the system board See System board components on page 42 Note If the heat sink and fan assembly cable is too long loosely knot the cable for proper cable routing 12 If you are instructed to return the old heat sink and fan assembly follow all packaging instructions and use any packaging materials that are supplied to you for shipping What to do next To work with anothe...

Page 170: ...nd disconnect all cables that are connected to the server 2 Remove the server cover See Removing the server cover on page 85 3 Lay the server on its side for easier operation 4 Remove the heat sink and fan assembly See Replacing the heat sink and fan assembly on page 154 5 Gently press down the small handle on the microprocessor socket and then pull the handle a little bit outward to release it fr...

Page 171: ...o the microprocessor socket while it is exposed The socket pins must be kept as clean as possible 8 Touch the static protective package that contains the new microprocessor to any unpainted surface on the outside of the server Then remove the new microprocessor from the package 9 Remove the new microprocessor from the protective cover that protects the gold contacts on the bottom of the new microp...

Page 172: ...roprocessor 11 Close the microprocessor retainer Gently press down the small handle and then push the handle inward to lock the retainer into position and secure the new microprocessor in the socket Figure 96 Securing the microprocessor in the socket 12 Reinstall the heat sink and fan assembly See Replacing the heat sink and fan assembly on page 154 13 If you are instructed to return the old micro...

Page 173: ...e than 100 C 212 F Repair or disassemble Dispose of the battery as required by local ordinances or regulations The following statement applies to users in the state of California U S A California Perchlorate Information Products containing CR manganese dioxide lithium coin cell batteries may contain perchlorate Perchlorate Material special handling may apply See http www dtsc ca gov hazardouswaste...

Page 174: ...his topic provides instructions to help you complete the parts replacement and turn on your server To complete the parts replacement you must properly route the cables inside the server reinstall the server cover reconnect all the external cables and for some devices update the firmware and run the Setup Utility program to do further setup Reinstalling the server cover and reconnecting cables Atte...

Page 175: ... cables are routed correctly and secured by any cable clips or ties in the server Keep cables clear of the hinges and sides of the server chassis to avoid interference with reinstalling the server cover 3 If you have removed the front bezel reinstall it See Removing and reinstalling the front bezel on page 87 4 Position the server cover on the chassis so that the rail on the bottom of the server c...

Page 176: ...res the return of the defective CRU Information about this will come with the CRU or will come a few days after the CRU arrives Updating the server configuration When you turn on the server for the first time after you install remove or replace a device you might need to update the server configuration Some optional devices have device drivers that you must install For information about installing...

Page 177: ... ThinkServer EasyStartup program see Using the ThinkServer EasyStartup program on page 69 To update your system firmware see Updating the firmware on page 81 Chapter 6 Installing removing or replacing hardware 165 ...

Page 178: ...166 ThinkServer User Guide ...

Page 179: ...solved 6 View the SEL to diagnose problems See Viewing the system event log on page 168 7 Turn on the server and press Esc as soon as you see the logo screen to view any diagnostic messages 8 Download and use the PC Doctor for DOS diagnostic program to diagnose problems See Using the diagnostic program on page 168 9 Refer to Basic troubleshooting tables on page 168 and follow the instructions for ...

Page 180: ... start the program from the disc Then follow the instructions on the screen to start the diagnostic test 8 Remove the diagnostic disc from the optical drive when you complete the diagnostic process Viewing the system event log The system event log SEL contains information about all the POST and system management interrupt SMI events You can view the SEL to diagnose system problems The BMC implemen...

Page 181: ...em is solved If none of these actions solve the problem see Troubleshooting procedure on page 167 for the subsequent steps you should check after using the information in this topic If the problem cannot be solved by yourself seek technical assistance See Chapter 8 Getting information help and service on page 175 Notes 1 If you are instructed to remove install or replace any CRUs refer to the rela...

Page 182: ...he information in this topic If the problem cannot be solved by yourself seek technical assistance See Chapter 8 Getting information help and service on page 175 Notes 1 If you are instructed to remove install or replace any CRUs refer to the related procedure in Chapter 6 Installing removing or replacing hardware on page 83 2 If the server model comes with hot swap hard disk drives the status LED...

Page 183: ... b Replace the affected backplane Multiple hard disk drives fail 1 Run any diagnostic programs to test the hard disk drives 2 Make sure that the cable connection is correct See Connecting cables on page 38 3 Reconnect the power cable 4 Reconnect the signal cable 5 Replace the affected signal cable 6 For hot swap hard disk drives if you suspect a problem with the backplane replace the affected back...

Page 184: ...are the correct type supported by the server See Features on page 7 You follow the memory module installation rules See Memory module installation rules on page 90 All memory modules are seated correctly and securely The system firmware is up to date 2 Run any diagnostic programs to test the memory modules 3 Reinstall the memory modules 4 Replace the suspect memory modules 5 Trained service techni...

Page 185: ...ectly The USB controller is enabled in the Setup Utility program See Using the Setup Utility program on page 55 2 Restart the server 3 Replace the mouse or pointing device A USB device does not work 1 Make sure that The USB cable is securely connected to the server If the USB device is connected to a USB hub disconnect the device from the hub and connect it directly to the server The device driver...

Page 186: ...174 ThinkServer User Guide ...

Page 187: ...e latest technical information and download documentation or device drivers and updates To access the Lenovo Support Web site go to http www lenovo com support For more information about your server documentation see Server documentation on page 2 If you suspect a software problem refer to the documentation including readme files and online help that comes with the operating system or software pro...

Page 188: ... optional devices are turned on Use the troubleshooting information in your system documentation on the documentation DVD that comes with your product Check for the updated information new device drivers and hints and tips on the Lenovo Support Web site at http www lenovo com support If possible be at your product when you call Have the following information available Machine type and model Serial...

Page 189: ...arranty Service which automatically entitles you to obtain warranty service throughout the warranty period Service will be performed by service providers authorized to perform warranty service Service methods and procedures vary by country and some services might not be available in all countries International Warranty Service is delivered through the method of service such as depot carry in or on...

Page 190: ...178 ThinkServer User Guide ...

Page 191: ...e publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Len...

Page 192: ...rive capacities assume the replacement of any standard hard disk drives and population of all hard disk drive bays with the largest currently supported drives that are available from Lenovo Maximum memory might require replacement of the standard memory with an optional memory module Lenovo makes no representations or warranties with respect to non Lenovo products Support if any for the non Lenovo...

Page 193: ... and monitors by the manufacturer was begun on October 1 2003 This service is provided free of charge for home used computers sold after October 1 2003 For details visit the Lenovo Web site at http www lenovo com social_responsibility us en sustainability ptb_japan html Disposing of Lenovo computer components Some Lenovo computer products sold in Japan may have components that contain heavy metals...

Page 194: ...atement applies to users in the state of California U S A California Perchlorate Information Products containing CR manganese dioxide lithium coin cell batteries may contain perchlorate Perchlorate Material special handling may apply See http www dtsc ca gov hazardouswaste perchlorate The foregoing notice is provided in accordance with California Code of Regulations Title 22 Division 4 5 Chapter 3...

Page 195: ...tant information for the European Directive 2002 96 EC EU Only The Waste Electrical and Electronic Equipment WEEE mark applies only to countries within the European Union EU and Norway Appliances are labeled in accordance with European Directive 2002 96 EC concerning waste electrical and electronic equipment WEEE The Directive determines the framework for the return and recycling of used appliance...

Page 196: ...o desperdicios municipales no clasificados una vez terminado su ciclo de vida sino que deben utilizar el marco de recogida disponible para devolver reciclar y recuperar los WEEE y minimizar los posibles efectos de los EEE en el medio ambiente y en la salud debidos a la presencia de substancias peligrosas Para obtener información adicional acerca de WEEE consulte el sitio http www lenovo com lenovo...

Page 197: ... etableret så WEEE kan returneres genbruges eller genvindes Formålet er at minimere den eventuelle påvirkning af miljøet og menneskers sundhed som følge af tilstedeværelsen af skadelige stoffer Der er flere oplysninger om affald af elektrisk og elektronisk udstyr på adressen http www lenovo com lenovo environment Sähkö ja elektroniikkalaiteromu Waste electrical and electronic equipment WEEE merkin...

Page 198: ...Restriction of Hazardous Substances Directive RoHS This topic provides statements about the Restriction of Hazardous Substances Directive RoHS 186 ThinkServer User Guide ...

Page 199: ...ement of compliance The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment EEE Appendix A Notices 187 ...

Page 200: ... likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or m...

Page 201: ... beschrieben zu installieren und zu betreiben Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Lenovo verändert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werden Deutschland Einhaltung des Gese...

Page 202: ...g Anmerkung Um die Einhaltung des EMVG sicherzustellen sind die Geräte wie in den Handbüchern angegeben zu installieren und zu betreiben Australia and New Zealand Class A statement Attention This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Korea Class A compliance statement Japan VCCI Clas...

Page 203: ...amination particulate and gaseous 182 creating adding or deleting RAID array 77 CRU completing the replacement 162 D devices handling static sensitive 84 DIMM installation rules 90 installing 91 removing 92 DIT module installing 112 locations 18 removing 113 DIT panel LED 18 locations 18 documentation using 175 downloading the BIOS update utility program 67 E EasyUpdate Firmware Updater program us...

Page 204: ...module 91 non hot swap hard disk drive 128 optical drive 115 PCI card 93 RAID 5 key on the RAID card 100 RAID card 98 server cover 162 system board RAID 5 key 102 TPM module 109 installing and using MegaRAID Storage Manager program 80 interface LSI Software RAID Configuration Utility program 75 Setup Utility program 56 internal drives features 9 L LED ambient temperature over limit LED 19 BMC stat...

Page 205: ...33 removing 99 RAID configuration utilities software 13 rear system fan replacing 152 rear view of the server locations 19 rebuilding physical drive 78 recovering the BIOS 68 reinstalling front bezel 87 reliability availability and serviceability features 10 removing DIMM 92 DIT module 113 Ethernet card 97 front bezel 87 hardware 83 iKVM key 107 memory module 92 non hot swap hard disk drive 124 PC...

Page 206: ...tem date setting 64 system event log troubleshooting and diagnostics 168 system reliability guidelines 84 system status LED 18 system time setting 64 T the BIOS flashing 68 recovering 68 updating 68 updating or recovering 67 the BIOS update utility program downloading 67 ThinkServer EasyStartup software 12 ThinkServer EasyStartup program features 70 starting 70 using 69 ThinkServer EasyUpdate Firm...

Page 207: ...ubsystem features 9 viewing information Setup Utility program 55 virtual drive initializing 77 W Web site compatible options 89 working inside the server with the power on guidelines 85 Copyright Lenovo 2011 195 ...

Page 208: ...196 ThinkServer User Guide ...

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